Help Scout – Care about the customer and respect when they say no to your products. Respect your employees who cares about customer's opinions. We are employees should not have to hound them to buy.

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Help Scout is a web-based help desk that allows small and midsize businesses to deliver personalized customer support services. read more

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Care about the customer and respect when they say no to your products. Respect your employees who cares about customer's opinions. We are employees should not have to hound them to buy.

What do your coworkers need to improve and how could you work together better?

Respect employees point of view

What's going wrong and how can it be improved?

Little response to respect when it comes to employees

What does the leadership team need to get better at?

Respect the employees and stop requesting them to hound the customer.

What needs to change to make the company culture better?

Change your selling tactics and be honest when it comes to the job position

Why do you feel undervalued and what would make you feel better about your compensation?

If we did sell but some information was wrong we as employees would get pay taken away

What makes you most happy at work?

The incredible people I work with!

What is most positive about the culture and environment at your company?

the culture is focused on genuine professionalism and service to others.

What do you like best about the leadership team?

They listen and make an effort to work through the issues

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