Helzberg Diamonds Claimed Company
After over a century of service, Helzberg Diamonds has grown to over 200 stores that started in the heartland of America. Through it all, our core values have stayed the same. We believe in people first, and it shines through in everything we do. read more
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The top selling salesperson can do or say whatever they want to anyone they want, and will be praised. No matter how good you do, unless you're the top seller, you're bad at your job. No breaks, no bathroom breaks if there are customers around. Requires 24/7 availability. Schedule given 1 week out.
What would you improve about your company's interview process?
Be honest to future employees. I was lied to about job opportunities and benefits.
What's going wrong and how can it be improved?
Bragging to customers that we're part of AGS and a Berkshire Hathaway company AS PART OF OUR REQUIRED SELLING METHOD doesn't do anything. Invest in advertising instead.
What does the leadership team need to get better at?
Stop parroting the outdated "8 Steps of Selling" and start actually coaching employees. Stop playing favorites. Start acting like human beings and stop being so two-faced about the job.
What needs to change to make the company culture better?
Allow us to sit to do office work: formal shoes are required but sitting is not allowed. Give us air conditioning: women are required to wear long sleeves. LET US USE THE BATHROOM.
Why do you feel undervalued and what would make you feel better about your compensation?
You only get commission if you sell to a certain point, that's nearly impossible to reach in most locations. They should do it by location, as my coworkers in the mall get twice the foot traffic that we do in our stand alone. They're not better at their job, they just get more walk-ins
Other Employee Reviews for Helzberg Diamonds
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