iFIT – Worst Customer Service - Can't get anyone to respond. The CS Bot is an endless loop of bad info. Have been told my treadmill will delivery 8 days ago, yet it continues to travel all over the midwest. Locations have dropped off the tracking. It has past my location twice to locations 2 hours away.

Comparably Awards

iFIT Claimed Company

iFIT is the world’s foremost technology fitness company. Our mission is to empower our 6.4 million members with interactive and immersive workouts delivered on equipment from our industry-leading brands: NordicTrack®, ProForm®, and Freemotion®. read more

EMPLOYEE PARTICIPANTS: 81

TOTAL RATINGS: 1219

CEO: Kevin Duffy

HR or Marketing? Claim Your Free Employer Account

Worst Customer Service - Can't get anyone to respond. The CS Bot is an endless loop of bad info. Have been told my treadmill will delivery 8 days ago, yet it continues to travel all over the midwest. Locations have dropped off the tracking. It has past my location twice to locations 2 hours away.

Other Employee Reviews for iFIT

What is most positive about the culture and environment at your company?

Can be overwhelming at times

What are some of the best things about your team?

We are all pretty good friends

Briefly describe your overall experience at your company

It's a good place to work if you don't plan on staying long-term. Coworkers are great, but supervisors are a struggle.

What are some of the best things about your team?

My team is a great group with up beat attitudes and work hard and efficiently!

Briefly describe your overall experience at your company

The best of the best.

Rate your company

Worst Customer Service - Can't get anyone to respond. The CS Bot is an endless loop of bad info. Have been told my treadmill will delivery 8 days ago, yet it continues to travel all over the midwest. Locations have dropped off the tracking. It has past my location twice to locations 2 hours away.

Other Employee Reviews for iFIT

Read Reviews by Category

Browse Reviews by Dept.

Browse Reviews by Job Titles

Browse All Companies