Q&A With JetBlue Airways Employees

It's hard to get excited about this company after you have seen behind the curtain.

Being merged or bought out with/by another airline.

Nothing, the operations department is failing to do their job. Last in one-time arrivals. Employees still don't have competitive pay.

Industry standard.

Way below industry average

Absolutely disgraceful. Worst in the industry. Management lacks any respect in pay and benefits for its front line, flight ops “employees”....

Morale is low. Hours worked are standard.

Very negative. Pilots and Flight Attendants both feel betrayed by an executive management team that pretends to value culture but hypocritically does not compensate or treat their employees like their peers at other airlines, despite the highest profit margin in the industry.

50

We dont have leadership we have management. They practice the art of deception and opacity.

Horrible.

Like a dog chasing its tail.

At the lower levels everyone works hard to make thing run smoothly.

Yes-men.

Management has no direction. Pilots are most productive in the industry. Management fails to respect the pilot group.

Mediocre at best.

He is not transparent and doesn't care about the crewmembers as much as our former CEO. We need our profit sharing back, instead of him voting himself an exorbitant raise. We also need to be treated like the shareholders that we are--our voice should count more

They are all starting to question the long term leadership abilities due to the growing labor discord. Flight attendants are voting for a union now and the pilots are picketing. Nothing is being done to change the paradigm. Very sad to see a once good company going the way of AA labor tactics.

Business attire.

Coat and tie.

there was a group of people who no longer work at the company that did a group interview at a hotel--it took 4 months to hear back

HR, Flt Ops, Flt Attendant. One week.

Hr, FA, pilot... couple weeks

Growth is great, when you have a proper business plan--our larger cities seem to borrow from Peter to pay Paul during growth--they need to look at every aspect of the operation before promising certain aspects of growth. Ex: catering contract in boston was not renewed, and the new company hired was not trained in a timely fashion, causing MANY delays, further causing customers to question the practices of JetBlue. This affects our bottom line largely, and as shareholders, we are very frustrated as well. We work hard and take pride in our jobs, and business partners are jeopardizing this. Someone in corporate made a very poor decision.

The training department better start growing because people are quitting due to poor management. Operationally, everything is becoming more difficult due to poor management. CrewServices has old, poorly functioning software to keep track of crews. There are not nearly enough to answer the phone on a good day and hours on hold is normal during bad weather. Maintenance doesn't have enough parts or mechanics to fix the airplanes. The dispatchers are over tasked by double what the dispatchers at UAL are asked to do. JetBlue dispatchers do fine on a blue sky day, but are overwhelmed when there is weather that impacts our big domiciles due to the number of flights they try to handle. Everyone is frustrated due to the complete lack of leadership.

It’s cash is growing fastest. Jetblue has the highest profit per passenger of ANY other airline in the entire industry. Greedy company is all there is to it.

Standard

Not very organized or polished from what I remembered. It was a bit of a circus and a lot of waiting around

Easier. No technical questions.

jaded these days

Terrible. The headquarters is a constant Game of Thrones as everyone tries to stab the next person in the back to get their job. The real people that make the airline work are taken for granted and taken advantage of. Think American Airlines at their worst...

Very toxic and unfriendly..JetBlue is about money..not culture..

The line employees that I work with. They are as a whole an exemplary group of people.

Going home after work!

flight benefits and 401k match 10%

Yes. Drug testing and a background check.

Yes

Probably.

Not at all secure.

Not very

Not at all

Many forget where they started

Horrible. Worst I've seen in over 15 years.

Gossiping. Back stabbing.

Moderate

Hectic and disorganized

Overworked and under appreciated

Mediocre at best.

That they keep disappearing.

They are thoroughly disappointed.

For the most part-great--every company has some that arent

We are all equal

Good coworkers horrible leadership

Little. No retirement. High priced high deductible health plan.

Great benefits-health/dental/vision/retirement/etc

Substandard health. Limited retirement. And lots of free rhetoric.

Limited. Vacation is only allowed at non peak times.

Horrible. Our sick time and vacation time are treated as one--illegally (I believe this is an ongoing battle in court at this time)

Worst in industry

Very difficult

No social.life

Don’t socialize with Jetblue. Toxic culture.

Its work. Not my life.

I hate it

Don’t trust leadership for anything. Company lacks respect for its “employees”. Worst I have ever seen.

That they truly aren't a different type of company. Although the intent was there in the beginning they lost their way.

That I should leave at the very first opportunity.

How horrible it was