Working At American Airlines - Ask a Question | Comparably
American Airlines Claimed Company
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places they love or providing our team members development and leadership opportunities to acquire new skills and explore their potential. With more than 1,300 aircraft in our mainline and regional fleets combined and an extensive route network that touches six continents, we’ve got a place for you to start — or continue — your career. Whether you’re stationed at one of our hundreds of airports, working out of our state-of-the-art headquarters in Fort Worth, Texas, or serving customers over the phone from your home office, there are endless opportunities for you to grow and lead at American. read more
EMPLOYEE
PARTICIPANTS
659
TOTAL
RATINGS
5350
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Q&A With American Airlines Employees

We owe our employees the best company culture in the business – one that’s built on respect. Respect for the product we’re providing our customers, respect for our company heritage and for our collective future. And most importantly, respect for each other.

How employees describe working at American Airlines

New planes, on time flights, better people

Senior management is very compassionate and is extremely approachable and conversational.

Review from Operations Dept

The hospitality given to passengers

I feel happy and respected in my job and truly appreciate the positive work environment.

No unity too much wasted time

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What it's like to work at American Airlines

  • American Airlines employees generally work 9.2 hrs a day
  • Employees at American Airlines report the work pace is extremely fast
  • On a typical day, employees at American Airlines have 1 meeting
  • 80% of American Airlines employees look forward to interacting with their team every day
  • American Airlines employees most often take 20-30 paid vacation and sick days each year
  • 43% of American Airlines employees report they are happy with their work life balance
  • American Airlines employees never get valuable feedback on how to improve at work
  • 52% of American Airlines employees call their work environment positive

Q&A With American Airlines Employees

Asked to all employees at American Airlines

  • Top Employee Response

    Extremely clickey and unyielding. Definitely NOT the place of you like innovation or creative problem solving.

  • It is a badge of honor in finance to work ungodly hours. The more you can neglect your family/friends/home life, the better it is viewed. Uhhmmm...no thanks.

  • We are all independent contractors. There is zero team building.

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Asked to all employees at American Airlines

  • Below market rates

  • Vacation was cut in bankruptcy.

  • Too low, even Senior engineers start with 2 weeks.

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Asked to all employees at American Airlines

  • What type of plane and how frequently should you fly between two cities.

  • Have you ever failed an FAA test, exam or check ride?

  • general, typically the position is already picked, this is just formality

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Asked to all employees at American Airlines

  • Never know where you stand. You are left hanging after you meet with them.

  • Exhaustive

  • Boring

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Asked to all employees at American Airlines

  • Not to take the job They speak the talk but reality is the lower management is put in place as friends or know someone and they are not qualified Example. The planning of overnight aircraft maintenance is ran by someone from Levi Jeans Scary

  • Do your job well and don't slack like some do.

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Asked to all employees at American Airlines

  • know someone. there is a high degree of favortism

  • Know some one in management

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Asked to all employees at American Airlines

  • behind the scenes

  • Typical enormous corporation. Problems will be dealt with in a manner protecting the company. Corporate line will be followed on all trending issues whether current or from recent years. Expect HR to endorse the typical agenda items.

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Asked to all employees at American Airlines

  • walking on thin ice

  • Most folks go to work, fly safe go home and have no connection with AAL except for the pay check. No team spirit.

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Asked to all employees at American Airlines

  • dress very conservitive but stylish. wear hair up if long make up

  • short skirt, tight bra and red lipstick

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Asked to all employees at American Airlines

  • Not for IT, they have to all work in a centralized environment.

  • There are positions corporate positions primarily in Dallas/Fort Worth. There is a secondary office in Phoenix. There are some customer care call center positions in Charlotte.

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Asked to all employees at American Airlines

  • Top Employee Response

    Hr nightmare. Everyone is too sensitive.

  • Dog eat dog. Best way to get ahead is to pull someone else down. Constant finger pointing and blaming.

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Asked to all employees at American Airlines

  • Intelligent

  • Mostly chill

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Asked to all employees at American Airlines

  • normal coporate

  • medical, dental, free flights for you/significant other/dependents, paid time off, sick time, 100% matching 401k up to 5.5%

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Asked to all employees at American Airlines

  • Horrible

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Asked to all employees at American Airlines

  • a few hours

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Asked to all employees at American Airlines

  • have a previous relationship with the person interviewing you.

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Asked to all employees at American Airlines

  • unsure how it was going most of the time.

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Asked to all employees at American Airlines

  • how cut throat the environment is

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Asked to all employees at American Airlines

  • average

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Asked to all employees at American Airlines

  • communial

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Asked to all employees at American Airlines

  • free flights

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Asked to all employees at American Airlines

  • frantic

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Asked to all employees at American Airlines

  • Team outings...what are those...

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Asked to all employees at American Airlines

  • They don't want you to care about anything else besides work. so very difficult

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Asked to all employees at American Airlines

  • Ruthless people. Do not care about others. Only care about the bottom line and a willingness to do anything to get boost it.

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Should I work at American Airlines?

39% of American Airlines employees would encourage their friends to become coworkers, whereas 18% are neutral and 43% would not recommend working at American Airlines to their friends.

-4
eNPS Score
39%Promoters
18%Passive
43%Detractors
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