Working At American Airlines - Ask a Question | Comparably
American Airlines Claimed Company
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places they love or providing our team members development and leadership opportunities to acquire new skills and explore their potential. With more than 1,300 aircraft in our mainline and regional fleets combined and an extensive route network that touches six continents, we’ve got a place for you to start — or continue — your career. Whether you’re stationed at one of our hundreds of airports, working out of our state-of-the-art headquarters in Fort Worth, Texas, or serving customers over the phone from your home office, there are endless opportunities for you to grow and lead at American. read more
EMPLOYEE
PARTICIPANTS
659
TOTAL
RATINGS
5350
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Q&A With American Airlines Employees

We owe our employees the best company culture in the business – one that’s built on respect. Respect for the product we’re providing our customers, respect for our company heritage and for our collective future. And most importantly, respect for each other.

How employees describe working at American Airlines

New planes, on time flights, better people

Senior management is very compassionate and is extremely approachable and conversational.

Review from Operations Dept

The hospitality given to passengers

I feel happy and respected in my job and truly appreciate the positive work environment.

No unity too much wasted time

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What it's like to work at American Airlines

  • American Airlines employees generally work 9.2 hrs a day
  • Employees at American Airlines report the work pace is extremely fast
  • On a typical day, employees at American Airlines have 0 meetings
  • 80% of American Airlines employees look forward to interacting with their team every day
  • American Airlines employees most often take 20-30 paid vacation and sick days each year
  • 43% of American Airlines employees report they are happy with their work life balance
  • American Airlines employees never get valuable feedback on how to improve at work
  • 52% of American Airlines employees call their work environment positive

Q&A With American Airlines Employees

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Asked to the HR Department at American Airlines

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Asked to the HR Department at American Airlines

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Asked to the HR Department at American Airlines

Aggregated Employee Answer on Comparably

  • 24% of the same employees also feel like American Airlines is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at American Airlines.

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Aggregated Employee Answer on Comparably

  • American Airlines' IT team rates their manager a C- or 63/100 and the majority believe their manager truly cares about them as a person. The it team (75%) also doesn't feel comfortable providing negative feedback directly to their boss.

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Aggregated Employee Answer on Comparably

  • American Airlines employees rates their pay and overall compensation a C- or 59/100. 47% of employees believe they are paid fairly and 63% of employees get raises every year.

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Curious about what work's like at American Airlines?

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Should I work at American Airlines?

39% of American Airlines employees would encourage their friends to become coworkers, whereas 18% are neutral and 43% would not recommend working at American Airlines to their friends.

-4
eNPS Score
39%Promoters
18%Passive
43%Detractors
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