-4
eNPS Score
Q&A With American Airlines Employees
We owe our employees the best company culture in the business – one that’s built on respect. Respect for the product we’re providing our customers, respect for our company heritage and for our collective future. And most importantly, respect for each other.
How employees describe working at American Airlines
90% of the time i am satisfied, but last year I took a trip that qualified as a " trip in vain"! Due to mechanical issues, i never got to my destination!! The AA employees on the ground clearly labeled this a "trip in vain" and my cost was over $1000 but American denied my refund!!
Posted 19 days ago
There must be more accountability in upper mgt, in the economic and finance world profitability is key as well as future foresight. When you record a -87% (TTM) there needs to be a cause and effect and this is someone who ran and owned his business without financial backing and responsible for its C
Get ahead of situations. Anticipate, prepare, act.
Lack of competency in booking international flights. Lack of accountability for customer service delivery.
New planes, on time flights, better people
What it's like to work at American Airlines
- American Airlines employees generally work 9.2 hrs a day
- Employees at American Airlines report the work pace is extremely fast
- On a typical day, employees at American Airlines have 0 meetings
- 80% of American Airlines employees look forward to interacting with their team every day
- American Airlines employees most often take 20-30 paid vacation and sick days each year
- 43% of American Airlines employees report they are happy with their work life balance
- American Airlines employees never get valuable feedback on how to improve at work
- 52% of American Airlines employees call their work environment positive
Q&A With American Airlines Employees
IDX: 50 TOT: 74
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How do I find the current job openings in American airlines
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Who do former employees contact regarding retirement benefits?
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How long is the application process after you have completed the assessment?
How's career growth and advancement at American Airlines?
24% of the same employees also feel like American Airlines is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at American Airlines.
How are the managers in the IT department at American Airlines?
American Airlines' IT team rates their manager a C- or 63/100 and the majority believe their manager truly cares about them as a person. The it team (75%) also doesn't feel comfortable providing negative feedback directly to their boss.
What's the pay like for employees at American Airlines?
American Airlines employees rates their pay and overall compensation a C- or 59/100. 47% of employees believe they are paid fairly and 63% of employees get raises every year.
Curious about what work's like at American Airlines?
Anonymously Ask American Airlines Employees Any Question
Should I work at American Airlines?
39% of American Airlines employees would encourage their friends to become coworkers, whereas 18% are neutral and 43% would not recommend working at American Airlines to their friends.
| 39% | Promoters |
|---|---|
| 18% | Passive |
| 43% | Detractors |
Working at American Airlines' competitors
Recently Asked Questions about working at American Airlines
- How common is it to switch departments or teams at American Airlines?
- What is the best advice you could give someone during their first month at American Airlines?
- What can AA do to increase trust in the company and between employees?
- What's the work from home policy like at American Airlines?
- What do employees at American Airlines think about their benefits?