American Airlines Culture | Comparably
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American Airlines Claimed Company
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places they love or providing our team members development and leadership opportunities to acquire new skills and explore their potential. With more than 1,300 aircraft in our mainline and regional fleets combined and an extensive route network that touches six continents, we’ve got a place for you to start — or continue — your career. Whether you’re stationed at one of our hundreds of airports, working out of our state-of-the-art headquarters in Fort Worth, Texas, or serving customers over the phone from your home office, there are endless opportunities for you to grow and lead at American. read more
EMPLOYEE
PARTICIPANTS
659
TOTAL
RATINGS
5350

American Airlines Company Culture

American Airlines Culture

This score is derived from employee ratings & reviews
2.9/5
American Airlines' Overall Culture is rated C-

Top Rated Culture Dimensions

American Airlines CEO

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Robert Isom American Airlines' CEO
Robert Isom
64 /100
A Day in the Life
A Day in the Life
American Airlines employees generally work 9.2 hrs a day
Work Hours
A Day in the Life
Employees at American Airlines report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at American Airlines have 0 meetings
Meetings
A Day in the Life
80% of American Airlines employees look forward to interacting with their team every day
Coworkers
A Day in the Life
American Airlines employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
43% of American Airlines employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
American Airlines employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
52% of American Airlines employees call their work environment positive
Environment

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Anonymous Q&A with American Airlines Employees

Most Recent Q&A

What's the company culture like at American Airlines?

Asked to all employees at American Airlines

  • Extremely clickey and unyielding. Definitely NOT the place of you like innovation or creative problem solving.

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How's the vacation policy at American Airlines?

Asked to all employees at American Airlines

  • Below market rates

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What interview questions does American Airlines ask?

Asked to all employees at American Airlines

  • What type of plane and how frequently should you fly between two cities.

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What's the interview process like at American Airlines?

Asked to all employees at American Airlines

  • Never know where you stand. You are left hanging after you meet with them.

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What is the best advice you could give someone during their first month at American Airlines?

Asked to all employees at American Airlines

  • Not to take the job They speak the talk but reality is the lower management is put in place as friends or know someone and they are not...

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How can I improve my chances of being hired at American Airlines?

Asked to all employees at American Airlines

  • know someone. there is a high degree of favortism

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View All Questions and Answers about American Airlines

H1B Visa

In 2019, American Airlines applied for 345 H1B visas. Of the work permits applied for, 93% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at American Airlines unveil that one approved work permit application was withdrawn before the employee’s start date, and 20 were withdrawn by American Airlines after the employee’s start date.

Work Permit Application Outcome

American Airlines has a total of 130000 employees

345
Total Applied
  • 93% Granted (321 out of 345)
  • <1% Denied (3 out of 345)
  • <1% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 345)
  • 6% Certified-Withdrawn Application was approved but later withdrawn by employer (20 out of 345)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at American Airlines

Bottom
45%

American Airlines currently ranks in the Bottom 45% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at American Airlines

Bottom
40%

American Airlines currently ranks in the Bottom 40% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably
-4
eNPS Score
39%Promoters
18%Passives
43%Detractors

American Airlines Culture Video

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Mission, Vision, & Values

At American Airlines, our purpose is to care for people on life’s journey. Together with our American Eagle regional partners, we offer thousands of flights daily to more than 350 destinations in more than 60 countries. American has hubs in Charlotte, Chicago, Dallas-Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix and Washington, D.C.

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American Airlines Culture At a Glance

American Airlines has 130000 employees. 659 employees at American Airlines have reviewed American Airlines across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 659 American Airlines employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at American Airlines are not very pleased with their total compensation at American Airlines, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at American Airlines are generally satisfied with their team. 659 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at American Airlines are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at American Airlines believe the environment at American Airlines is positive. Most Participants believe the pace of work at American Airlines is extremely fast. About 58% of the employees at American Airlines work 8 hours or less, while 12% of them have an extremely long day - longer than twelve hours.

Overall, the employees at American Airlines are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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American Airlines Competitors Video

American Airlines vs Competitors

  1. 1st
    Southwest Airlines
    78 / 100
  2. 2nd
    Delta Air Lines
    77 / 100
  3. 3rd
    Spirit Airlines
    71 / 100
  4. 4th
    United Airlines
    66 / 100
  5. 5th
    American Airlines
    62 / 100
See All Competitors

Perks & Benefits

Health & Wellness
Dental Insurance
Vision Insurance
Health Insurance
Paid Time Off
PTO / Vacation Policy
Paid Holidays
Financial Benefits
401K / Retirement Plan
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