-42
eNPS Score
Q&A With JetBlue Airways Employees
JetBlue Airways employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at JetBlue Airways
Customer service- spent the night at JFK on May 16. People sleeping on floors and counters. No hotel or food voucher offered. This experience for most seniors could be very detrimental to ones health. In fact several ambulances were summoned to the airport that night.
Telephonic service is ridiculous with 160 minute wait times.
Its the only HR department Ive ever know to purposefully avoid the employees that have sought their counsel. It must run from the top down.
not lying to customers when pursuing a bad occurence
Hire better staff at all levels,
What it's like to work at JetBlue Airways
- JetBlue Airways employees generally work 9.9 hrs a day
- Employees at JetBlue Airways report the work pace is comfortably fast
- On a typical day, employees at JetBlue Airways have 0 meetings
- 72% of JetBlue Airways employees look forward to interacting with their team every day
- JetBlue Airways employees most often take 10-15 paid vacation and sick days each year
- 26% of JetBlue Airways employees report they are happy with their work life balance
- JetBlue Airways employees never get valuable feedback on how to improve at work
- 61% of JetBlue Airways employees call their work environment negative
Q&A With JetBlue Airways Employees
IDX: 25 TOT: 73
What is the best advice you could give someone during their first month at JetBlue Airways?
Focus on work
Leave!!! Go to Delta
Don’t follow other baby blues listen to your liaisons!
What interview questions does JetBlue Airways ask?
Standard airline stuff.
Depends on your job search
Non flying related.
How challenged are you at JetBlue Airways?
Very
Nil
Challenged everyday in getting a CBA and being treated with respect.
What was the most difficult question that was asked during your interview at JetBlue Airways?
How would you like to have the best health insurance in the industry? All lies....
When did you break a rule to help a customer.
Why would you want to work here when every other airline has better pay and benefits?
How much and how often do raises happen at JetBlue Airways?
Never
Lowest pay in industry. No CBA. No destination airline.
Rarely. Go to the big airlines if you want money
How does JetBlue Airways measure success and growth in the Operations department?
They just promote anyone who doesn’t talk back
In a politically convoluted manner.
Financial return for investors.
How do you feel about JetBlue Airways's future?
In the near term I feel good as far as the long term goes we need upper management that has a true game plan and in depth understanding of the industry that we operate in Our current management team uses our airline as a spring board and ATM for all of their philanthropic endeavors.
Hopefully it will last long enough for management to be replaced.
We are all praying that we are bought so that we can get away from incompetent management.
How innovative is JetBlue Airways?
The wheel is always being reinvented.
They claim to be, but I haven't seen it in years.
Not much. They try to ride the coattails of businesses like Uber, and Air BnB.
How does JetBlue Airways handle HR issues?
Poorly.
Poorly.
HR us the enforcement arm for company policies. Employees are routinely forced to prove themselves innocent...instead of the opposite.
What kind of interview questions do they ask when hiring someone in the Operations department at JetBlue Airways?
Tell me about Jetblue?
Why do you want to work at Jetblue?
Do you pretend to like JetBlue?
What does the ideal candidate in the Operations department look like at JetBlue Airways?
Newbies off the street
Someone that can follow a flow chart.
Someone who will accept substandard wages.
What kind of people succeed at JetBlue Airways?
I am unwilling to answer this question.
Backstabbers that make no decisions and blame others
People willing to climb the ladder at the expense of their fellow employees.
How does JetBlue Airways make decisions around promotions?
questionable--depends on which leader is making the decisions
Attitude or ability to be a “team player”
Promote Vice Presidents on a continual basis. Top down overhaul is desperately needed.
How's the morale at JetBlue Airways?
Lower than at AMR
Toxic. Low.
Worse I’ve ever seen
What perk or benefit should JetBlue Airways have?
Treat all employees with respect!
Reasonable Profit Sharing.
Why work for JetBlue Airways?
Pay is consumate with the industry standard and schedule is flexible.
Go elsewhere is my best advice. This company has a lack of leadership and management that is not looking out for the operation.
What's the office layout like at JetBlue Airways?
Think of your worst possible cubicle nightmare
open office
What Operations department questions did JetBlue Airways ask during your job interview?
None. All psychological questions
Can you work 6 days with 1 day off for a month.
How flexible is your work schedule at JetBlue Airways?
Zero flexibility. Expect to work weekends and holidays.
Not at all
How's the work life balance at JetBlue Airways?
Non existent
Unbalanced
How much diversity is there among employees at JetBlue Airways?
Lots
LGBTQ community is well represented
How are the healthcare options at JetBlue Airways?
Terrible. Very high deductible health plan. Most expensive in the industry. Family coverage will cost you $14,300 per year.
What is the company mobility like at JetBlue Airways?
The company grants titles in lieu of pay and benefits. So you can always change jobs.
What kind of activities do employees at JetBlue Airways participate in outside of work?
None. The schedules are terrible you work all the time.
What makes you the most proud about working at JetBlue Airways?
Not very proud. It’s not s great place to work.
Curious about what work's like at JetBlue Airways?
Anonymously Ask JetBlue Airways Employees Any Question
Should I work at JetBlue Airways?
24% of JetBlue Airways employees would encourage their friends to become coworkers, whereas 10% are neutral and 66% would not recommend working at JetBlue Airways to their friends.
| 24% | Promoters |
|---|---|
| 10% | Passive |
| 66% | Detractors |
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Recently Asked Questions about working at JetBlue Airways
- How are the healthcare options at JetBlue Airways?
- What is the company mobility like at JetBlue Airways?
- What kind of activities do employees at JetBlue Airways participate in outside of work?
- What makes you the most proud about working at JetBlue Airways?
- What is the onboarding process like at JetBlue Airways and how long does it last?
