Mastercard Competitors | Comparably
Mastercard Claimed Company
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EMPLOYEE
PARTICIPANTS
492
TOTAL
RATINGS
3960
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Mastercard Competitors

Mastercard competitors include Discover, American Express, Capital One, Visa and PayPal. Mastercard ranks 1st in CEO Score on Comparably vs its competitors. See below how Mastercard compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
1st
Diversity Rank
4th
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
2nd

See Mastercard Culture vs Competitors:

Mastercard Competitors
RankCompanyScore
1Mastercard76
2Discover73
3American Express72
4Visa72
5Capital One72
6PayPal70

Mastercard Competitors at a Glance

Product Quality Score Comparison

Mastercard Ranks 2nd in Product Quality Score

408 Customers rate Mastercard's Product Quality Score a 4/5, which ranks it 2nd against its competitors, below Visa.

  1. 1st
    Visa
    4 / 5
  2. 2nd
    Mastercard
    4 / 5
  3. 3rd
    American Express
    3.5 / 5
  4. 4th
    PayPal
    3.5 / 5
  5. 5th
    Discover
    3.1 / 5
  6. 6th
    Capital One
    2.3 / 5
Product Quality Score Comparison
RankCompany Score
1Visa81
2Mastercard80
3American Express71
4PayPal70
5Discover62
6Capital One46
NPS Comparison

Mastercard Ranks 2nd in Net Promoter Score

504 Customers rate Mastercard's Net Promoter Score a 27, which ranks it 2nd against its competitors, below Visa. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Mastercard to a friend?”.

  1. 1st
    Visa
    33
  2. 2nd
    Mastercard
    27
  3. 3rd
    American Express
    18
  4. 4th
    PayPal
    11
  5. 5th
    Discover
    8
  6. 6th
    Capital One
    -43
NPS Comparison
RankCompany Score
1Visa33
2Mastercard27
3American Express18
4PayPal11
5Discover8
6Capital One-43
Pricing Score Comparison

Mastercard Ranks 2nd in Pricing Score

357 Customers rate Mastercard's Pricing Score a 3.9/5, which ranks it 2nd against its competitors, below Visa.

  1. 1st
    Visa
    3.9 / 5
  2. 2nd
    Mastercard
    3.9 / 5
  3. 3rd
    PayPal
    3.4 / 5
  4. 4th
    American Express
    3.3 / 5
  5. 5th
    Discover
    3.2 / 5
  6. 6th
    Capital One
    2.1 / 5
Pricing Score Comparison
RankCompany Score
1Visa79
2Mastercard78
3PayPal68
4American Express67
5Discover64
6Capital One43
Customer Service Comparison

Mastercard Ranks 2nd in Customer Service

341 Customers rate Mastercard's Customer Service a 3.9/5, which ranks it 2nd against its competitors, below Visa.

  1. 1st
    Visa
    4 / 5
  2. 2nd
    Mastercard
    3.9 / 5
  3. 3rd
    American Express
    3.4 / 5
  4. 4th
    PayPal
    3.3 / 5
  5. 5th
    Discover
    3.2 / 5
  6. 6th
    Capital One
    2 / 5
Customer Service Comparison
RankCompany Score
1Visa80
2Mastercard79
3American Express68
4PayPal66
5Discover65
6Capital One40
Overall Culture Score Comparison

Mastercard Ranks 1st in Overall Culture Score

492 Employees rate Mastercard's Overall Culture a 76/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Mastercard
    76 / 100
  2. 2nd
    Discover
    73 / 100
  3. 3rd
    American Express
    72 / 100
  4. 4th
    Visa
    72 / 100
  5. 5th
    Capital One
    72 / 100
  6. 6th
    PayPal
    70 / 100
Overall Culture Score Comparison
RankCompany Score
1Mastercard76
2Discover73
3American Express72
4Visa72
5Capital One72
6PayPal70
eNPS Comparison

Mastercard Ranks 1st in Employee Net Promoter Score

372 Employees rate Mastercard's Employee Net Promoter Score a 40, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Mastercard to a friend?”.

  1. 1st
    Mastercard
    40
  2. 2nd
    Discover
    27
  3. 3rd
    Capital One
    25
  4. 4th
    Visa
    19
  5. 5th
    American Express
    14
  6. 6th
    PayPal
    4
eNPS Comparison
RankCompany eNPS
1Mastercard40
2Discover27
3Capital One25
4Visa19
5American Express14
6PayPal4
Gender Score Comparison

Mastercard Ranks 1st in Gender Score

26 Employees rate Mastercard's Gender Score a 76/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at Mastercard.

  1. 1st
    Mastercard
    76 / 100
  2. 2nd
    Discover
    76 / 100
  3. 3rd
    Capital One
    73 / 100
  4. 4th
    PayPal
    71 / 100
  5. 5th
    Visa
    70 / 100
  6. 6th
    American Express
    69 / 100
Gender Score Comparison
RankCompany Score
1Mastercard76
2Discover76
3Capital One73
4PayPal71
5Visa70
6American Express69
Diversity Score Comparison

Mastercard Ranks 4th in Diversity Score

55 Employees rate Mastercard's Diversity Score a 69/100, which ranks it 4th against its competitors, below American Express. The Diversity Score tracks how positively diverse employees rate their experience at Mastercard.

  1. 1st
    Capital One
    71 / 100
  2. 2nd
    PayPal
    69 / 100
  3. 3rd
    American Express
    69 / 100
  4. 4th
    Mastercard
    69 / 100
  5. 5th
    Discover
    66 / 100
  6. 6th
    Visa
    61 / 100
Diversity Score Comparison
RankCompany Score
1Capital One71
2PayPal69
3American Express69
4Mastercard69
5Discover66
6Visa61
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