Mr. Cooper – Customer service! Its disjointed! Too many depts, spread all over. When there is a problem, you cannot talk to anybody - you are screened, and have to wait for someone to call you, return response is nil! We have a mortgage with you and we are not happy. You Should have a more streamlined syst

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Mr. Cooper is the consumer brand for the mortgage servicing and originations operation of Nationstar Mortgage Holdings Inc. read more

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Customer service! Its disjointed! Too many depts, spread all over. When there is a problem, you cannot talk to anybody - you are screened, and have to wait for someone to call you, return response is nil! We have a mortgage with you and we are not happy. You Should have a more streamlined syst

Why do you feel undervalued and what would make you feel better about your compensation?

There is no career path that is both technical and management.

What are some of the best things about your team?

Hard workers and dedicated to the company.

Briefly describe your overall experience at your company

I love my job and the people I work with on a daily basis

Briefly describe your overall experience at your company

very happy with my job and co worker

Briefly describe your overall experience at your company

co-workers make the job great. outside of that, your day mainly consists of frustration

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