Mr. Cooper Customer Support Department Employee Reviews | Comparably
Mr. Cooper Claimed Company
Mr. Cooper is the consumer brand for the mortgage servicing and originations operation of Nationstar Mortgage Holdings Inc. read more
EMPLOYEE
PARTICIPANTS
225
TOTAL
RATINGS
2043
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Mr. Cooper Customer Support Department Employee Reviews

Briefly describe your overall experience at your company

What do you like best about the leadership team?

Leadership Reviews

Communication, perks, volunteering, community projects

Review from Customer Support Dept

WIllingness to help us succeed

Review from Customer Support Dept

Friendly helpful knowledgeable quick accurate

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Mr. Cooper yet.
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What is the best part about your compensation package?

Compensation Reviews

401k, bonuses, pay could increase,employee referral could go back to $500 instead of $100

Review from Customer Support Dept

up to 6% match into 401(k)

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

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What are some of the best things about your team?

Team Reviews

Humor, understanding, empathetic, supportive, potlucks

Review from Customer Support Dept

Good attitude and good teamwork

Review from Customer Support Dept

The ability to work together and help each other

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

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What is most positive about the culture and environment at your company?

Environment Reviews

Centered around helping the employees

Review from Customer Support Dept

The positive and upbeat spirit

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

Easy to have a conversation with my interviewer

Review from Customer Support Dept

The ability to see what your getting into

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

Helping our customers through FC alternatives.

Review from Customer Support Dept

My coworkers and the ability to be noticed for my successes and failures

Review from Customer Support Dept

The co workers that become your friends

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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