Mr. Cooper Leadership Employee Reviews
What do you like best about the leadership team?
They keep us informed and ensure we are updated on all changes and new visions for the company
It's a great company and a great team to work with.
Review from Operations Dept
Good work culture and carrer growth
Clear and consistent communication and steadfast commitment to company values.
It is a very good team
They have improved employee benefits ea h of the last 4 years
Transparency and hard work is something that I appreciate it from of team
Very well connected with ground stuff
Leadership team is down to earth.
Mr Cooper leadership is in constant communication. Good or bad, we hear it from leadership before we read it in the news.
Supporting eachother, good leadership, healthy relationship etc
everyone is sweet and nice
Strong communication and seems to go beyond only the optics when it comes to caring about the employees.
Solid, bottom line team that balances shareholder value, customer service and a strong employee camraderie
Thw executive team and CEO have deceloped a strategy that outs employees and customers first. Happy employees and happy customers equal great performance and a solid and caring company.
Communication, perks, volunteering, community projects
Review from Customer Support Dept
WIllingness to help us succeed
Review from Customer Support Dept
Their attitude and hard work. Dedicated and knowledgeable.
They’re personable and clearly making an effort to improve employee sati
Review from HR Dept
Very knowledgeable within in the industry.
What does the leadership team need to get better at?
The Favortism for some employees
Being human would go a long way.
Paying attention to people and promoting when deserving not because an "opening" came up. Calm down on time off. Salaried employees should not need to take an hour or 2 of PTO when needing to take care of something personal. PTO was down to 15 minute intervals. Ridiculous for salaried employees.
They hate anyone not in leadership, very closed door policy
Communication, management training, more in touch with their employees
Training. Too much unnecessary chit chat. Teach us what we need to do to do our job well instead of what we can’t d
Get leaders on the same page, improve communication and stop the politics from influencing decisions.
Review from HR Dept