83
out of 100
Mr. Cooper Claimed Company
Mr. Cooper is the consumer brand for the mortgage servicing and originations operation of Nationstar Mortgage Holdings Inc. read more
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Mr. Cooper Competitors
Mr. Cooper competitors include FirstKey Holdings and Walter Investment Management Corp.. Mr. Cooper ranks 1st in Gender Score on Comparably vs its competitors. See below how Mr. Cooper compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
1st
Diversity Rank
1st
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st
See Mr. Cooper Culture vs Competitors:
- 1st
FirstKey Holdings71 / 100 - 2ndMr. Cooper69 / 100
- 3rd
Walter Investment Management Corp.67 / 100
Mr. Cooper Competitors at a Glance
CEO Ratings Comparison
Mr. Cooper's CEO Score Ranks 2nd
170 Employees at Mr. Cooper rate Jay Bray a 75 out of 100, which ranks them 2nd below FirstKey Holdings' CEO,Bruce Witherell. Last rating was 9 days ago.
- 1st
Bruce WitherellFirstKey Holdings3 Employees at FirstKey Holdings rate Bruce Witherell a 83 out of 100, which ranks them 1st out of Mr. Cooper's competitors. Last rating was months ago.
- 3rd
Mark O’BrienWalter Investment Management Corp.67out of 1003 Employees at Walter Investment Management Corp. rate Mark O’Brien a 67 out of 100, which ranks them 3rd out of Mr. Cooper's competitors. Last rating was months ago.
Product Quality Score Comparison
Mr. Cooper Ranks 1st in Product Quality Score
187 Customers rate Mr. Cooper's Product Quality Score a 1.9/5, which ranks it 1st against its competitors.
NPS Comparison
Mr. Cooper Ranks 1st in Net Promoter Score
200 Customers rate Mr. Cooper's Net Promoter Score a -54, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Mr. Cooper to a friend?”.
Pricing Score Comparison
Mr. Cooper Ranks 1st in Pricing Score
171 Customers rate Mr. Cooper's Pricing Score a 1.8/5, which ranks it 1st against its competitors.
Customer Service Comparison
Mr. Cooper Ranks 1st in Customer Service
159 Customers rate Mr. Cooper's Customer Service a 1.7/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
Mr. Cooper Ranks 2nd in Overall Culture Score
222 Employees rate Mr. Cooper's Overall Culture a 69/100, which ranks it 2nd against its competitors, below FirstKey Holdings. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Mr. Cooper Ranks 2nd in Employee Net Promoter Score
178 Employees rate Mr. Cooper's Employee Net Promoter Score a 7, which ranks it 2nd against its competitors, below FirstKey Holdings. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Mr. Cooper to a friend?”.
Gender Score Comparison
Mr. Cooper Ranks 1st in Gender Score
16 Employees rate Mr. Cooper's Gender Score a 70/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at Mr. Cooper.
Diversity Score Comparison
Mr. Cooper Ranks 1st in Diversity Score
18 Employees rate Mr. Cooper's Diversity Score a 71/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Mr. Cooper.
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