Rack Room Shoes – Your customer service is the worse I had 3 of your associates blantly lie to me about a order

Rack Room Shoes Fashionable footwear for the entire family. read more

Your customer service is the worse I had 3 of your associates blantly lie to me about a order

Briefly describe your overall experience at your company

I have been with the company for eight years and I've seen so much progress happen which makes me even happier to be her

What does the leadership team need to get better at?

Leading....there is a huge lack of leadership

Briefly describe your overall experience at your company

First couple of years it was great. The last year was horrible

What makes you most happy at work?

Just interaction with customers and trying my best to help them

Why do you feel undervalued and what would make you feel better about your compensation?

Better management because the manager is rude

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