Rack Room Shoes Sales Department Employee Reviews
Briefly describe your overall experience at your company
Review from Sales Dept
What do you like best about the leadership team?
The confidence shown by generalizing requests & objectives. Either could be given with strong definition. Yet, simplifying set goals supplies knowledge of fully completing them.
Review from Sales Dept
The assistant managers are amazing people at store #263. While the GM could help around the store a little more, he is a good manager.
Review from Sales Dept
Nice, flexable and professional. Manager is not professional and talks down to you in front of customers.
Review from Sales Dept
What does the leadership team need to get better at?
Everything managers don't really do anything but sit at the coputer play on their phone.
Review from Sales Dept
Hold district managers and regional managers accountable for their actions. Let them realize that the store staff is is on the same team as the the upper management
Review from Sales Dept
Store manager has to stop being so messy.
Review from Sales Dept
Not punishing hard working individuals for a mistake
Review from Sales Dept
Training!!!!I went 2 weeks with zero training on how the store even operates. No POS training, no stock training, ZERO store operations training. I have 25 years retail experience in a vast array of fields. This is not how retail is done, at least not at the Lincoln City location.
Review from Sales Dept
What is the best part about your compensation package?
not sure if I have one I'm just part time
Review from Sales Dept
All of the benefits except pto
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Management and leadership are awful. All stores in every district needs to re-evaluate their managements. Nobody wants to continue to be underpaid and work for such a miserable company.
Review from Sales Dept
Allowing for better work lifr balance
Review from Sales Dept
Your pay shouldn't be about the same as new hired managers and you have been with the company 10 plus years.
Review from Sales Dept
More money per hour and better raises
Review from Sales Dept
Participating in the store's bonuses and commission sales. A healthy wage dependent on the living wage where the store is
Review from Sales Dept
What are some of the best things about your team?
Everyone get along well and help each one out
Review from Sales Dept
My team and i work together very well. We have recently been getting a lot of theft, however, my team does their best to ensure the safety of the customers and each other. Furthermore, we work very well together. We all pick ip where each other lacks, we communicate effectively, and help each ofher.
Review from Sales Dept
The associates care for one another
Review from Sales Dept
My co workers are hard working people.
Review from Sales Dept
The look after one another. We help each other. We don't allow the manager to play us against each other.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
You guys are asking way too many questions for my point to get across. The quality of life is terrible, they do not want to be working as hard as the managers while getting UNDERPAID.
Review from Sales Dept
I'm not sure I just keep working to get 40% of my shoes
Review from Sales Dept
More teamwork and less favoritism
Review from Sales Dept
Well, eliminating the back stabbing, gossip, lack of ability to communicate or "train" new employees would be a great place to start.
Review from Sales Dept
What is most positive about the culture and environment at your company?
Peoples around the jobs are positive
Review from Sales Dept
The diversity of clientele. Due to our location of the city, we have many clientele derived from different states & countries, which keeps us all "on our toes". E.g.: Requiring a second language to provide service for a customer is very common, which brings us, as employees, to rely upon each other.
Review from Sales Dept
people, they are interesting. Funny sometimes
Review from Sales Dept
The environment created by store manager
Review from Sales Dept
My fellow co workers are very hard working.
Review from Sales Dept
What needs to change to make the company culture better?
Stop so much drama that starts for no reason
Review from Sales Dept
Store manager needs to leave. She had made it more than uncomfortable for EVERYONE working here
Review from Sales Dept
Better store management, DM presence and relations with assistant managers and associates (team leads).
Review from Sales Dept
The manager of the store treats her employees very rudely and badly.
Review from Sales Dept
What did you like most about the interview process?
I really like the interview
Review from Sales Dept
Having never worked for a company which provides the main product which it does, I applied at a lower position while standing confident of working my way up. Yet, confidence was given by the GM by starting me off at a step above due to my work history.
Review from Sales Dept
The coputer work and the Manager Balinda at the pinicle is great
Review from Sales Dept
The manager that actually interviewed me was very nice and sweet
Review from Sales Dept
The interview process was explained and happened as it was instructed.
Review from Sales Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Rack Room Shoes yet.
Be the first to contribute a review.
What makes you most happy at work?
Helping peoples with things and taking care of the customer
Review from Sales Dept
Getting paid to simply supply customer service. Even when a product is unavailable from our company, I tend to take a further step to help find it elsewhere. If one can't sell the product, they should be able to at least sell the service!
Review from Sales Dept
My coworkers, and the customers i interact with day-to-day.
Review from Sales Dept
Working with appreciative customers and families
Review from Sales Dept
My team is just like my family.
Review from Sales Dept
What's going wrong and how can it be improved?
Sometime they get upset because there are certain shoes we don't carry anmore or not at all
Review from Sales Dept
The store manager is awful! All drama and hostility is because of her!
Review from Sales Dept
Nothing that can be done or changed.
Review from Sales Dept
What do you like best about your company?
My sales team and the discount
Review from Sales Dept
What would you most like to see improved at your company?
The district manager and regional managers are awful and they do not care about the people that are positive influence within the store.
Review from Sales Dept