Rack Room Shoes Competitors | Comparably
Rack Room Shoes Fashionable footwear for the entire family. read more
EMPLOYEE
PARTICIPANTS
238
TOTAL
RATINGS
1965

Rack Room Shoes Competitors

Rack Room Shoes competitors include Famous Footwear, DSW, Payless ShoeSource and Shoe Carnival. Rack Room Shoes ranks 2nd in Diversity Score on Comparably vs its competitors. See below how Rack Room Shoes compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
4th
Gender Rank
4th
Diversity Rank
2nd
Product Quality
5th
NPS Rank
5th
Pricing Rank
4th
Customer Service
5th

See Rack Room Shoes Culture vs Competitors:

Rack Room Shoes Competitors
RankCompanyScore
1Famous Footwear64
2DSW60
3Payless ShoeSource58
4Shoe Carnival56
5Rack Room Shoes55

Rack Room Shoes Competitors at a Glance

Product Quality Score Comparison

Rack Room Shoes Ranks 5th in Product Quality Score

76 Customers rate Rack Room Shoes' Product Quality Score a 2.1/5, which ranks it 5th against its competitors, below Famous Footwear.

  1. 1st
    Payless ShoeSource
    3.9 / 5
  2. 2nd
    Shoe Carnival
    3.5 / 5
  3. 3rd
    DSW
    3 / 5
  4. 4th
    Famous Footwear
    2.6 / 5
  5. 5th
    Rack Room Shoes
    2.1 / 5
Product Quality Score Comparison
RankCompany Score
1Payless ShoeSource79
2Shoe Carnival71
3DSW61
4Famous Footwear52
5Rack Room Shoes42
NPS Comparison

Rack Room Shoes Ranks 5th in Net Promoter Score

88 Customers rate Rack Room Shoes' Net Promoter Score a -38, which ranks it 5th against its competitors, below Famous Footwear. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Rack Room Shoes to a friend?”.

  1. 1st
    Payless ShoeSource
    35
  2. 2nd
    DSW
    -8
  3. 3rd
    Shoe Carnival
    -10
  4. 4th
    Famous Footwear
    -28
  5. 5th
    Rack Room Shoes
    -38
NPS Comparison
RankCompany Score
1Payless ShoeSource35
2DSW-8
3Shoe Carnival-10
4Famous Footwear-28
5Rack Room Shoes-38
Pricing Score Comparison

Rack Room Shoes Ranks 4th in Pricing Score

71 Customers rate Rack Room Shoes' Pricing Score a 2.5/5, which ranks it 4th against its competitors, below DSW.

  1. 1st
    Payless ShoeSource
    4 / 5
  2. 2nd
    Shoe Carnival
    3.4 / 5
  3. 3rd
    DSW
    3 / 5
  4. 4th
    Rack Room Shoes
    2.5 / 5
  5. 5th
    Famous Footwear
    2.4 / 5
Pricing Score Comparison
RankCompany Score
1Payless ShoeSource81
2Shoe Carnival68
3DSW61
4Rack Room Shoes51
5Famous Footwear49
Customer Service Comparison

Rack Room Shoes Ranks 5th in Customer Service

66 Customers rate Rack Room Shoes' Customer Service a 2.2/5, which ranks it 5th against its competitors, below Famous Footwear.

  1. 1st
    Payless ShoeSource
    3.9 / 5
  2. 2nd
    Shoe Carnival
    3.7 / 5
  3. 3rd
    DSW
    2.8 / 5
  4. 4th
    Famous Footwear
    2.4 / 5
  5. 5th
    Rack Room Shoes
    2.2 / 5
Customer Service Comparison
RankCompany Score
1Payless ShoeSource78
2Shoe Carnival74
3DSW57
4Famous Footwear49
5Rack Room Shoes45
Overall Culture Score Comparison

Rack Room Shoes Ranks 5th in Overall Culture Score

238 Employees rate Rack Room Shoes' Overall Culture a 55/100, which ranks it 5th against its competitors, below Shoe Carnival. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Famous Footwear
    64 / 100
  2. 2nd
    DSW
    60 / 100
  3. 3rd
    Payless ShoeSource
    58 / 100
  4. 4th
    Shoe Carnival
    56 / 100
  5. 5th
    Rack Room Shoes
    55 / 100
Overall Culture Score Comparison
RankCompany Score
1Famous Footwear64
2DSW60
3Payless ShoeSource58
4Shoe Carnival56
5Rack Room Shoes55
eNPS Comparison

Rack Room Shoes Ranks 4th in Employee Net Promoter Score

201 Employees rate Rack Room Shoes' Employee Net Promoter Score a -37, which ranks it 4th against its competitors, below DSW. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Rack Room Shoes to a friend?”.

  1. 1st
    Famous Footwear
    -22
  2. 2nd
    Payless ShoeSource
    -28
  3. 3rd
    DSW
    -31
  4. 4th
    Rack Room Shoes
    -37
  5. 5th
    Shoe Carnival
    -38
eNPS Comparison
RankCompany eNPS
1Famous Footwear-22
2Payless ShoeSource-28
3DSW-31
4Rack Room Shoes-37
5Shoe Carnival-38
Gender Score Comparison

Rack Room Shoes Ranks 4th in Gender Score

19 Employees rate Rack Room Shoes' Gender Score a 60/100, which ranks it 4th against its competitors, below DSW. The Gender Score tracks how positively women rate their experience at Rack Room Shoes.

  1. 1st
    Shoe Carnival
    64 / 100
  2. 2nd
    Famous Footwear
    62 / 100
  3. 3rd
    DSW
    60 / 100
  4. 4th
    Rack Room Shoes
    60 / 100
  5. 5th
    Payless ShoeSource
    58 / 100
Gender Score Comparison
RankCompany Score
1Shoe Carnival64
2Famous Footwear62
3DSW60
4Rack Room Shoes60
5Payless ShoeSource58
Diversity Score Comparison

Rack Room Shoes Ranks 2nd in Diversity Score

15 Employees rate Rack Room Shoes' Diversity Score a 59/100, which ranks it 2nd against its competitors, below Payless ShoeSource. The Diversity Score tracks how positively diverse employees rate their experience at Rack Room Shoes.

  1. 1st
    Payless ShoeSource
    61 / 100
  2. 2nd
    Rack Room Shoes
    59 / 100
  3. 3rd
    Shoe Carnival
    55 / 100
  4. 4th
    DSW
    54 / 100
  5. 5th
    Famous Footwear
    46 / 100
Diversity Score Comparison
RankCompany Score
1Payless ShoeSource61
2Rack Room Shoes59
3Shoe Carnival55
4DSW54
5Famous Footwear46

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