Rack Room Shoes Company Culture
Rack Room Shoes Culture
This score is derived from employee ratings & reviews2.5/5
Rack Room Shoes' Overall Culture is rated D
Top Rated Culture Dimensions
Professional Development
BEnvironment
C-Office Culture
C-Perks & Benefits
C-CEO Rating
D+Rack Room Shoes CEO
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Mark Lardie
59 /100
See More
Diversity at Rack Room Shoes
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+
Diverse employees at Rack Room Shoes have rated CEO Rating, Environment, and Perks And Benefits as the highest categories they have scored
Women at Rack Room Shoes
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+
Women at Rack Room Shoes have rated CEO Rating, Environment, and Perks And Benefits as the highest categories they have scored
Rack Room Shoes eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Recommend to a Friend?
-37
Rack Room Shoes employees are -37% more likely to recommend Rack Room Shoes as a great place to work
| 25% | Promoters |
|---|---|
| 13% | Passives |
| 62% | Detractors |
Working at Rack Room Shoes
Working at Rack Room Shoes is rated below average by 238 employees, across various culture dimensions. Rack Room Shoes employees rate Professional Development highest among all categories, and think that Meetings and Team have the most room for improvement, putting Rack Room Shoes’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in Hickory, NC. See below in detail how working at Rack Room Shoes was rated by employees.
Overall Company Culture at Rack Room Shoes
D
Overall Company Culture at Rack Room Shoes is rated D
Last updated months ago
Bottom
15%
Rack Room Shoes ranks in the Bottom 15% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Rack Room Shoes Employee Reviews
Out of 217 Rack Room Shoes employee reviews, 47% were positive. The remaining 53% were constructive reviews with the goal of helping Rack Room Shoes improve their work culture.
| Positive Reviews | 47% |
|---|---|
| Constructive Feedback | 53% |
Positive Reviews From Rack Room Shoes Employees
- What did you like most about the interview process?I really like the interview
- What makes you most happy at work?Helping peoples with things and taking care of the customer
- What is most positive about the culture and environment at your company?Peoples around the jobs are positive
Constructive Feedback From Rack Room Shoes Employees
- What's going wrong and how can it be improved?Better management and actually training people
- What's going wrong and how can it be improved?Training is a big part of making that location better
- What does the leadership team need to get better at?Training new hires and associates and not just refusing to teach part timers anything but register
Rack Room Shoes Company Information
Rack Room Shoes Company Overview
Rack Room Shoes Fashionable footwear for the entire family.
Rack Room Shoes Mission, Vision & Values
Rack Room Shoes Mission & Values
Our mission is to be the family footwear retailer of choice by consistently providing quality products, great styles, great prices and a sincere respect and appreciation for the customer.
| Headquarter | Charlotte, NC 28262 United States of America |
|---|---|
| Website | www.rackroomshoes.com/ |
| Founding Date | 1920 |
| Tel | 704-547-8110 |
Rack Room Shoes Competitors
Rack Room Shoes competitors include Famous Footwear, DSW, Payless ShoeSource, and Shoe Carnival. Rack Room Shoes ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Rack Room Shoes compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Rack Room Shoes Employees
238 employees at Rack Room Shoes have reviewed Rack Room Shoes across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 238 Rack Room Shoes employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Rack Room Shoes are mostly dissatisfied with their total compensation at Rack Room Shoes, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Rack Room Shoes are mostly dissatisfied with their team. 238 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Rack Room Shoes are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Rack Room Shoes believe the environment at Rack Room Shoes is positive. Most Participants believe the pace of work at Rack Room Shoes is comfortably fast. About 74% of the employees at Rack Room Shoes work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Rack Room Shoes are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Rack Room Shoes - Employee Onboarding
The prevailing opinion from employees about joining Rack Room Shoes is that the company was very prepared on their first day. Rack Room Shoes employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Rack Room Shoes KPIs and OKRs
At Rack Room Shoes 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Rack Room Shoes' KPIs and OKRs is essential for its success. Out of 4 Rack Room Shoes employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Rack Room Shoes CEO & Leadership
Rack Room Shoes CEO - Mark Lardie
59 /100
Mark’s approval rate is lower compared to CEOs at similar sized companies, putting Mark in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Hickory, NC. Mark Lardie’s employees rank Rack Room Shoes in the Top 30% for Professional Development, in the Bottom 35% for Environment, and in the Bottom 35% for Office Culture. Lardie is generally unpopular with Rack Room Shoes employees, but ranks especially low with employees with 1 to 3 Years experience, and by Male employees and employees in the Sales department. However, Hispanic or Latino employees have a slightly more favorable view of the CEO. When compared to Rack Room Shoes’s competitors, Mark Lardie ranks below both DSW CEO Roger Rawlins and Shoe Carnival CEO Clifton Sifford.
Rack Room Shoes Leadership
The Rack Room Shoes Executive Team is rated a “D” and led by CEO Mark Lardie, CFO Ernie Shore, and sr. vice president Terry Apple
Mark Lardie CEO / President
Mark Lardie serves as the CEO / President of Rack Room Shoes.
Ernie Shore CFO
Ernie Shore serves as the CFO of Rack Room Shoes.
Terry Apple sr. vice president
Terry Apple serves as the sr. vice president of Rack Room Shoes.
Whit McConnell VP Store Operations
Whit McConnell serves as the VP Store Operations of Rack Room Shoes. Whit started at Rack Room Shoes in May of 2001.... read more
Brian Burnett Vice President and GMM
Brian Burnett serves as the Vice President and GMM of Rack Room Shoes. Brian started at Rack Room Shoes in Aug of 2016.... read more
Rack Room Shoes Salaries
How much does Rack Room Shoes pay?
How much do people at Rack Room Shoes get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Rack Room Shoes is $112,806, or $54 per hour, while the estimated median salary is $110,359, or $53 per hour.
At Rack Room Shoes, the highest paid job is a Corporate Counsel at $183,527 annually and the lowest is a Receptionist at $47,457 annually. Average Rack Room Shoes salaries by department include: Customer Support at $65,648, Business Development at $114,649, Admin at $57,031, and Engineering at $129,076. Half of Rack Room Shoes salaries are above $110,359.
96 employees at Rack Room Shoes rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 302 ratings) while 96 employees at Rack Room Shoes rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 100 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $66k | $66k | 1st Percentile |
17th Percentile $89k | $89k | 17th Percentile |
33rd Percentile $108k | $108k | 33rd Percentile |
50th Percentile $158k | $158k | 50th Percentile |
67th Percentile $222k | $222k | 67th Percentile |
83rd Percentile $238k | $238k | 83rd Percentile |
100th Percentile $280k | $280k | 100th Percentile |
$112,806*
Average Compensation
$110,359*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Rack Room Shoes Salaries by City
Rack Room Shoes Salaries by Department
Diversity & Inclusion at Rack Room Shoes
Diverse employees at Rack Room Shoes score the company 59/100 across various culture categories, placing Rack Room Shoes in the Bottom 25% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Rack Room Shoes across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Rack Room Shoes Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Rack Room Shoes PTO
Rack Room Shoes' PTO and Vacation policy typically gives 10-15 days off a year. Rack Room Shoes' benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Rack Room Shoes Careers
Rack Room Shoes Jobs
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Overview of Candidates Interested in Rack Room Shoes on Comparably
Candidates By Department
All Industries | 33% | |
|---|---|---|
Customer Support | 17% | |
Marketing | 17% | |
Engineering | 8% | |
Sales | 8% | |
Other | 17% |
Candidates By Location
Charlotte | 58% | |
|---|---|---|
Monroe | 8% | |
Boise | 8% | |
Kissimmee | 8% | |
Orlando | 8% | |
Other | 8% |
Frequently Asked Questions regarding Rack Room Shoes
Who is the CEO of Rack Room Shoes?
Rack Room Shoes CEO is Mark Lardie, their score by employees is 59
What is Rack Room Shoes eNPS?
The eNPS for Rack Room Shoes is -37
What is the salary for IT Support Engineer in Rack Room Shoes?
IT Support Engineer average salary in the US is 83k
What are the salaries in the HR in Rack Room Shoes?
The average salaries for HR in Rack Room Shoes is 103k
Who are Rack Room Shoes competitors?
Rack Room Shoes main competitors are Famous Footwear, DSW, Payless ShoeSource, Shoe Carnival
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