Rack Room Shoes Outlook Employee Reviews | Comparably
Rack Room Shoes Fashionable footwear for the entire family. read more
EMPLOYEE
PARTICIPANTS
238
TOTAL
RATINGS
1965

Rack Room Shoes Outlook Employee Reviews

What makes you most happy at work?

Helping peoples with things and taking care of the customer

Review from Sales Dept

Leaving from the negativity sorry

Rack Room is a friendly work environment. It is appeals to nice, friendly people.

Getting paid to simply supply customer service. Even when a product is unavailable from our company, I tend to take a further step to help find it elsewhere. If one can't sell the product, they should be able to at least sell the service!

Review from Sales Dept

My coworkers, and the customers i interact with day-to-day.

Review from Sales Dept

It's a nice job for a student and I love how my hours are flexible enough and my pay is pretty good

Making sales goals and making customers and coworkers lives better

the coworkers i have make it easier

Working with appreciative customers and families

Review from Sales Dept

When I can do the job I was hired for.

Currently nothing at all Its all stress

My team is just like my family.

Review from Sales Dept

My co workers are great. We try to be positive even though the manager talks down to us.

Review from Sales Dept

My team mates are nice

Review from Sales Dept

Just interaction with customers and trying my best to help them

Review from Sales Dept

That the customers are happy when they leave the store.

What's going wrong and how can it be improved?

Better management and actually training people

Training is a big part of making that location better

Many things and the improvements would need to be new maangemnt and more logical employees

Again - can be an amazing job i do feel as though as a second assistant they should be paid alot more than minimun wage considering the hours we worked and customers but the job isnt the problem its about where you are working at and whether its positive or negative it affects your mood how youwork

Employees need a survey on happiness

Sometime they get upset because there are certain shoes we don't carry anmore or not at all

Review from Sales Dept

leadership, consistency, motivation and environment.

The product mix is not appealing

Commuinivation and a bwtter work flow

No one helps with the work load. It all falls on one person everyday.

i don’t want to go to work because i fear my manager and what she’ll say to me or my coworkers. she makes me very uncomfortable and no one will listen to me or anyone else about how she is treating

The store manager is awful! All drama and hostility is because of her!

Review from Sales Dept

Nothing that can be done or changed.

Review from Sales Dept

What do you like best about your company?

My sales team and the discount

Review from Sales Dept

What would you most like to see improved at your company?

The district manager and regional managers are awful and they do not care about the people that are positive influence within the store.

Review from Sales Dept

Review Sentiment at Rack Room Shoes

47
47%
53
53%

About Rack Room Shoes' Outlook

D-
50/100

Where This Score Ranks Rack Room Shoes' Outlook

BOTTOM
10%

In the Bottom 10% of 2020 similar size companies on Comparably

?

Not enough ratings to compare against companies in Hickory, NC

5th

5th place versus 4 competitors rated on Comparably

Rack Room Shoes' Outlook is scored a D- by 370 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Rack Room Shoes' Outlook score negatively contributes to their overall culture score. Use the filters below to understand Rack Room Shoes employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Ethnicity - African American/Black
    +13%
  • Ethnicity - Hispanic or Latino
    +12%
  • Experience - Over 10 Years
    +11%

Rate Outlook the Lowest

  • Experience - 1 to 3 Years
    -6%
  • Ethnicity - Caucasian
    +3%
  • Gender - Male
    +5%

How Rack Room Shoes' Outlook Score is Calculated

FILTER RATINGS BY

Results from 229 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

48
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic13%
Good37%
Neutral34%
Bad10%
Terrible6%
How do your customers perceive your company?
AnswerPercent
Yes41%
No59%
Are you typically excited about going to work each day?
×
Rate your company