ShipBob – When the autobot system doesn't work there is no human on hand that cares. Passed from one to the other disinterested customer service person on the other side of the world for two weeks when one phone call to a person at the warehouse would solve the problem. We are tearing our hair out yet again.

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ShipBob Claimed Company

ShipBob is a global logistics platform that fulfills ecommerce orders for direct-to-consumer brands. Our mission is to make merchants more successful online by providing best-in-class fulfillment so their customers get the fast and affordable shipping they expect. read more

EMPLOYEE PARTICIPANTS: 321

TOTAL RATINGS: 4255

CEO: Dhruv Saxena

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When the autobot system doesn't work there is no human on hand that cares. Passed from one to the other disinterested customer service person on the other side of the world for two weeks when one phone call to a person at the warehouse would solve the problem. We are tearing our hair out yet again.

Other Employee Reviews for ShipBob

What do you like best about the leadership team?

Amazing team. Brilliant, helpful, always open door

What is the best part about your compensation package?

Unlimited earning potential for results

What is most positive about the culture and environment at your company?

People are overall kind and want to help out.

What makes you most happy at work?

The team and the coworkers that all work together to achieve the mission per day.

Briefly describe your overall experience at your company

Overall, a very good experience albeit extremely challenging. The pace could be less chaotic at times.

Rate your company

When the autobot system doesn't work there is no human on hand that cares. Passed from one to the other disinterested customer service person on the other side of the world for two weeks when one phone call to a person at the warehouse would solve the problem. We are tearing our hair out yet again.

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