100
NPS
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Strategic Partners
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About Strategic Partners' Brand
Strategic Partners is a medical-apparel company. Among its major competitors, Strategic Partners is ranked in 1st place for NPS while Gap Inc. is 2nd, and Insigniam is 3rd.
Brand at a Glance
5/5
Product Quality
Strategic Partners Ranking
- #1 / 4 of its competitors
Strategic Partners NPS
Strategic Partners's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Strategic Partners's customers would recommend using the product based on a scale of -100 to 100.
Strategic Partners Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Strategic Partners NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2023 100 | Mar 2023 | 100 |
How Other Brands Compare
Strategic Partners is ranked first for NPS among its competitors. Gap Inc. and Insigniam come in second and third, with Marakon Associates coming in at #4.
Strategic Partners |  Gap Inc. |  Insigniam |  Marakon Associates | |
| Global Ranking | #- | #134 | #- | #- |
| NPS | 100 | 7 | - | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $3.54B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Strategic Partners NPS vs. Competitors
Compared to its competitors, Strategic Partners's NPS is rated right above Gap Inc..
| COMPANY | NPS Score | |
|---|---|---|
| Strategic Partners | 100 |
| Gap Inc. | 7 |
| Insigniam | N/A |
Strategic Partners Product Quality
5/5
Strategic Partners has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Strategic Partners Product Information
Strategic Partners’s product quality score is a 5 out of 5 as rated by its users and customers.
- Company Size
- 201-500 Employees
Industry
Tech
Hardware and Devices
Healthcare
Strategic Partners Product Quality vs. Competitors
Compared to its competitors, Strategic Partners's Product Quality score is rated right above Gap Inc..
| COMPANY | Product Quality Score | |
|---|---|---|
| Strategic Partners | 5/5 |
| Gap Inc. | 3.7/5 |
| Insigniam | N/A |
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VS
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Strategic Partners Customer Satisfaction (CSAT)
Strategic Partners Customer Satisfaction (CSAT) Score
100 / 100
Strategic Partners has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Strategic Partners Customer Satisfaction vs. Competitors
Compared to its competitors, Strategic Partners's Customer Satisfaction score is rated right above Gap Inc..
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Strategic Partners | 100% |
| Gap Inc. | 72% |
| Insigniam | 0% |
Unlock Strategic Partners Customer Satisfaction vs. Competitors Data
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Strategic Partners as an Employer
3.9/5
Strategic Partners has a 3.9/5 stars for its overall company culture rated by their employees
bottom
45%
Consumer vs. Employees
Strategic Partners scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Strategic Partners would recommend the brand to a friend. ENPS measures how likely Strategic Partners employees would recommend working at Strategic Partners to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
