100
NPS
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Aireon
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About Aireon's Brand
Aireon is deploying a space-based air traffic surveillance system for ADS-B equipped aircraft throughout the entire globe. Among its major competitors, Aireon is ranked in 1st place for NPS while Lockheed Martin is 2nd, and United Space Alliance is 3rd.
Brand at a Glance
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Aireon Ranking
- #1 / 4 of its competitors
Aireon NPS
Aireon's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Aireon's customers would recommend using the product based on a scale of -100 to 100.
Aireon Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Aireon NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2026 100 | Feb 2026 | 100 |
How Other Brands Compare
Aireon is ranked first for NPS among its competitors. Lockheed Martin and United Space Alliance come in second and third, with OHB coming in at #4.
Aireon |  Lockheed Martin |  United Space Alliance |  OHB | |
| Global Ranking | #- | #418 | #- | #- |
| NPS | 100 | 29 | - | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Very Positive | - | - |
| Valuation Updated every 24 hours for public companies | - | $116.46B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Aireon NPS vs. Competitors
Compared to its competitors, Aireon's NPS is rated right above Lockheed Martin.
| COMPANY | NPS Score | |
|---|---|---|
| Aireon | 100 |
| Lockheed Martin | 29 |
| OHB | N/A |
Aireon Product Quality
5/5
Aireon has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Aireon Product Information
Aireon’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.aireon.com
- Company Size
- 11-50 Employees
Industry
Aerospace and Aviation
Aireon Product Quality vs. Competitors
Compared to its competitors, Aireon's Product Quality score is rated right above Lockheed Martin.
| COMPANY | Product Quality Score | |
|---|---|---|
| Aireon | 5/5 |
| Lockheed Martin | 3.9/5 |
| OHB | N/A |
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Aireon Pricing
Aireon ROI & Value For Money
5/5
Aireon has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Aireon Pricing vs. Competitors
Compared to its competitors, Aireon's ROI score is rated right above Lockheed Martin.
| COMPANY | Pricing Score | |
|---|---|---|
| Aireon | 5/5 |
| Lockheed Martin | 4/5 |
| OHB | N/A |
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Aireon Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Aireon Customer Satisfaction vs. Competitors
Compared to its competitors, Aireon's Customer Satisfaction score is rated right above OHB, and is preceded by Lockheed Martin.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Lockheed Martin | 72% |
| Aireon | 0% |
| OHB | 0% |
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Aireon Customer Service
5/5
Aireon has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Aireon's Customer Service
Address
1750 Tysons Boulevard, Suite 1400, Mclean, VA 22102
Website
http://www.aireon.com
Phone Number
703-287-7400
Aireon's Social Links
Aireon Customer Service vs. Competitors
Compared to its competitors, Aireon's Customer Service score is rated right above Lockheed Martin.
| COMPANY | Customer Service Score | |
|---|---|---|
| Aireon | 5/5 |
| Lockheed Martin | 3.9/5 |
| OHB | N/A |
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Consumer vs. Employees
Aireon scored a 100 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Aireon would recommend the brand to a friend. ENPS measures how likely Aireon employees would recommend working at Aireon to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
