-100
NPS
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Allios
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About Allios' Brand
We transcend the supply chain management approaches of today to provide a digitized service that’s fit for the ever-evolving future. By harnessing the power of data we’re able to proactively meet our customers’ constantly developing demands and provide complete transparency into their projects.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Allios NPS
Allios's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Allios's customers would recommend using the product based on a scale of -100 to 100.
Allios Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Allios NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 -100 | Jul 2022 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Allios Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Allios users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Allios Product Quality
1.5/5
Allios has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Allios' overall Product Quality score rated by its users and customers.
Allios Product Information
Allios’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.allios.io/
- Company Size
- 201-500 Employees
Industry
Logistics and Supply Chain
Allios Pricing
Allios ROI & Value For Money
1.5/5
Allios has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Allios' overall ROI score rated by its users and customers.
Allios Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Allios Customer Service
1.5/5
Allios has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Allios' overall Customer Service score rated by its users and customers.
About Allios's Customer Service
Address
2595 Dallas Pkwy Suite 300, Frisco, TX 75034
Website
http://www.allios.io/
Allios's Social Links
Allios as an Employer
4.4/5
Allios has a 4.4/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Allios scored a -100 for Net Promoter Score and a 22 for Employee Net Promoter Score. NPS gauges how likely a customer of Allios would recommend the brand to a friend. ENPS measures how likely Allios employees would recommend working at Allios to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
22
eNPS Score
| 50% | Promoters |
|---|---|
| 22% | Passive |
| 28% | Detractors |
