0
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Auro Technologies
Marketing or Exec? Claim Your Free Account
About Auro Technologies' Brand
Auro Technologies is a spin-off of the Galaxy Studios Group and owner of the Auro-3D(R) Technology Suite. Among its major competitors, Auro Technologies is ranked in 2nd place for NPS while Netflix is 1st, and DTS, Inc. is 3rd.
Brand at a Glance
100%
Customer Loyalty
3.2/5
Product Quality
4/5
Pricing
4/5
Customer Service
Auro Technologies Ranking
- #2 / 3 of its competitors
Auro Technologies NPS
Auro Technologies's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Auro Technologies's customers would recommend using the product based on a scale of -100 to 100.
Auro Technologies Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Auro Technologies NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 0 | Aug 2020 | 0 |
Jul 2023 0 | Jul 2023 | 0 |
How Other Brands Compare
Auro Technologies is ranked second for NPS among its competitors. Netflix and DTS, Inc. come in first and third.
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Auro Technologies NPS vs. Competitors
Compared to its competitors, Auro Technologies's NPS is rated right above DTS, Inc., and is preceded by Netflix.
| COMPANY | NPS Score | |
|---|---|---|
 | Netflix | 43 |
| Auro Technologies | 0 |
 | DTS, Inc. | -100 |
Auro Technologies Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Auro Technologies users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Auro Technologies Customer Loyalty vs. Competitors
Compared to its competitors, Auro Technologies's Customer Loyalty score is rated right above Netflix.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Auro Technologies | 100% |
| Netflix | 87% |
| DTS, Inc. | 55% |
Unlock Auro Technologies Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Auro Technologies Customer Loyalty vs. Competitors data and gain insights into your customers today.
Auro Technologies Product Quality
3.2/5
Auro Technologies has an overall Product Quality score of 3.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Auro Technologies' overall Product Quality score rated by its users and customers.
Auro Technologies Product Information
Auro Technologies’s product quality score is a 3.2 out of 5 as rated by its users and customers.
- Website
- http://www.auro-3d.com
- Company Size
- 11-50 Employees
Industry
Tech
Content
Media
Sports & Entertainment
Auro Technologies Product Quality vs. Competitors
Compared to its competitors, Auro Technologies's Product Quality score is rated right below Netflix.
| COMPANY | Product Quality Score | |
|---|---|---|
| DTS, Inc. | 4.5/5 |
| Netflix | 4.2/5 |
| Auro Technologies | 3.2/5 |
Unlock Auro Technologies Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Auro Technologies Product Quality vs. Competitors data and gain insights into your customers today.
Auro Technologies Pricing
Auro Technologies ROI & Value For Money
4/5
Auro Technologies has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Auro Technologies' overall ROI score rated by its users and customers.
Auro Technologies Pricing vs. Competitors
Compared to its competitors, Auro Technologies's ROI score is rated right above DTS, Inc., and is preceded by Netflix.
| COMPANY | Pricing Score | |
|---|---|---|
| Netflix | 4/5 |
| Auro Technologies | 4/5 |
| DTS, Inc. | 2/5 |
Unlock Auro Technologies ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Auro Technologies ROI vs. Competitors data and gain insights into your customers today.
Auro Technologies Customer Satisfaction (CSAT)
Auro Technologies Customer Satisfaction (CSAT) Score
100 / 100
Auro Technologies has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Auro Technologies Customer Satisfaction vs. Competitors
Compared to its competitors, Auro Technologies's Customer Satisfaction score is rated right above Netflix.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Auro Technologies | 100% |
| Netflix | 85% |
| DTS, Inc. | 50% |
Unlock Auro Technologies Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Auro Technologies Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Auro Technologies Customer Service
4/5
Auro Technologies has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Auro Technologies' overall Customer Service score rated by its users and customers.
About Auro Technologies's Customer Service
Address
Galaxy Studios, Kievitstraat 42, Belgium, WI
Website
http://www.auro-3d.com
Phone Number
32014314343
Auro Technologies Customer Service vs. Competitors
Compared to its competitors, Auro Technologies's Customer Service score is rated right below Netflix.
| COMPANY | Customer Service Score | |
|---|---|---|
| DTS, Inc. | 4.5/5 |
| Netflix | 4/5 |
| Auro Technologies | 4/5 |
Unlock Auro Technologies Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Auro Technologies Customer Service vs. Competitors data and gain insights into your customers today.
Auro Technologies as an Employer
3.7/5
Auro Technologies has a 3.7/5 stars for its overall company culture rated by their employees
top
25%
Consumer vs. Employees
Auro Technologies scored a 0 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Auro Technologies would recommend the brand to a friend. ENPS measures how likely Auro Technologies employees would recommend working at Auro Technologies to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
