100
NPS
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Azaxer
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About Azaxer's Brand
Azaxer As Indian Brand Designer, Shop luxury designer shoes, Bags, Top, all Types Cloths branded Originals, Billionaire, and more at The Collective.Choose from a Variety of Footwear,Bags,Cloths Collection That Fit Your Style. All Across India Available. Click Now to Buy. Click to Get Discount. Hassle. Among its major competitors, Azaxer is ranked in 1st place for NPS while Nike is 2nd, and Bata India is 3rd.
Brand at a Glance
68%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
4/5
Customer Service
Azaxer Ranking
- #1 / 3 of its competitors
Azaxer NPS
Azaxer's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Azaxer's customers would recommend using the product based on a scale of -100 to 100.
Azaxer Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Azaxer NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2022 100 | Apr 2022 | 100 |
Feb 2023 100 | Feb 2023 | 100 |
How Other Brands Compare
Azaxer is ranked first for NPS among its competitors. Nike and Bata India come in second and third.
Azaxer |  Nike |  Bata India | |
| Global Ranking | #- | #6 | #- |
| NPS | 100 | 48 | 24 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $222.95B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Azaxer NPS vs. Competitors
Compared to its competitors, Azaxer's NPS is rated right above Nike.
| COMPANY | NPS Score | |
|---|---|---|
| Azaxer | 100 |
| Nike | 48 |
| Bata India | 24 |
Azaxer Customer Loyalty
68%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
68% of Azaxer users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Azaxer Customer Loyalty vs. Competitors
Compared to its competitors, Azaxer's Customer Loyalty score is rated right below Bata India.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Nike | 83% |
| Bata India | 79% |
| Azaxer | 68% |
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Azaxer Product Quality
4/5
Azaxer has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Azaxer Product Information
Azaxer’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- https://azaxerfashion.com/
- Company Size
- 1-10 Employees
Industry
Sporting Goods
Azaxer Product Quality vs. Competitors
Compared to its competitors, Azaxer's Product Quality score is rated right above Bata India, and is preceded by Nike.
| COMPANY | Product Quality Score | |
|---|---|---|
| Nike | 4.3/5 |
| Azaxer | 4/5 |
| Bata India | 3.9/5 |
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Azaxer Pricing
Azaxer ROI & Value For Money
4/5
Azaxer has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Azaxer Pricing vs. Competitors
Compared to its competitors, Azaxer's ROI score is rated right above Nike, and is preceded by Bata India.
| COMPANY | Pricing Score | |
|---|---|---|
| Bata India | 4.1/5 |
| Azaxer | 4/5 |
| Nike | 3.9/5 |
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Azaxer Customer Satisfaction (CSAT)
Azaxer Customer Satisfaction (CSAT) Score
100 / 100
Azaxer has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Azaxer Customer Satisfaction vs. Competitors
Compared to its competitors, Azaxer's Customer Satisfaction score is rated right above Nike.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Azaxer | 100% |
| Nike | 86% |
| Bata India | 78% |
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Azaxer Customer Service
4/5
Azaxer has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About Azaxer's Customer Service
Address
3 Prem Nagar Rd, Delhi 110086 India
Website
https://azaxerfashion.com/
Phone Number
8076974372
Azaxer's Social Links
Azaxer Customer Service vs. Competitors
Compared to its competitors, Azaxer's Customer Service score is rated right below Nike.
| COMPANY | Customer Service Score | |
|---|---|---|
| Bata India | 4.5/5 |
| Nike | 4.1/5 |
| Azaxer | 4/5 |
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Consumer vs. Employees
Azaxer scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Azaxer would recommend the brand to a friend. ENPS measures how likely Azaxer employees would recommend working at Azaxer to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
