100
NPS
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BugRaptors
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About BugRaptors' Brand
BugRaptors is one of the best software testing company headquartered in India and US, which is committed to cater the diverse QA needs of any business. We are one of the fastest growing QA companies; striving to deliver the technology oriented QA services, worldwide.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4.7/5
Pricing
4.7/5
Customer Service
BugRaptors NPS
BugRaptors's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether BugRaptors's customers would recommend using the product based on a scale of -100 to 100.
BugRaptors Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
BugRaptors NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2020 100 | Jul 2020 | 100 |
Oct 2020 100 | Oct 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
BugRaptors Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of BugRaptors users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
BugRaptors Product Quality
5/5
BugRaptors has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock BugRaptors' overall Product Quality score rated by its users and customers.
BugRaptors Product Information
BugRaptors’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.bugraptors.com
- Company Size
- 501-1,000 Employees
Industry
Professional Services
BugRaptors Pricing
BugRaptors ROI & Value For Money
4.7/5
BugRaptors has a value for money and ROI score of 4.7 out of 5 stars rated by its users and customers.
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BugRaptors Customer Service
4.7/5
BugRaptors has an overall Customer Service score of 4.7 out of 5 stars rated by its users and customers.
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About BugRaptors's Customer Service
Address
52, First Floor, Sector–71, Mohali, 160071 India
Website
https://www.bugraptors.com
Phone Number
+91 8307547266
BugRaptors's Social Links
BugRaptors as an Employer
4.8/5
BugRaptors has a 4.8/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
BugRaptors scored a 100 for Net Promoter Score and a 94 for Employee Net Promoter Score. NPS gauges how likely a customer of BugRaptors would recommend the brand to a friend. ENPS measures how likely BugRaptors employees would recommend working at BugRaptors to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
94
eNPS Score
| 95% | Promoters |
|---|---|
| 4% | Passive |
| 1% | Detractors |
