-17
NPS
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CoreLogic
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About CoreLogic's Brand
As a leading provider of gold standard data, analytics and platforms, CoreLogic enables real estate professionals, financial institutions, insurance carriers, government agencies, and other housing market participants to help people make their dream of homeownership a reality.
Brand at a Glance
62%
Customer Loyalty
3.4/5
Product Quality
3.3/5
Pricing
3.1/5
Customer Service
CoreLogic CMO
CoreLogic NPS
CoreLogic's Net Promoter Score (NPS) is a -17 with 34% Promoters, 15% Passives, and 51% Detractors. Net Promoter Score tracks whether CoreLogic's customers would recommend using the product based on a scale of -100 to 100.
CoreLogic Overall NPS
| 34% | Promoters |
|---|---|
| 15% | Passives |
| 51% | Detractors |
CoreLogic NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2022 -18 | Nov 2022 | -18 |
Dec 2022 -21 | Dec 2022 | -21 |
May 2023 -19 | May 2023 | -19 |
Jun 2023 -22 | Jun 2023 | -22 |
Aug 2023 -24 | Aug 2023 | -24 |
Sep 2023 -21 | Sep 2023 | -21 |
Jan 2024 -18 | Jan 2024 | -18 |
Nov 2024 -20 | Nov 2024 | -20 |
Jan 2025 -17 | Jan 2025 | -17 |
Feb 2025 -15 | Feb 2025 | -15 |
Apr 2025 -14 | Apr 2025 | -14 |
Jun 2025 -17 | Jun 2025 | -17 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
CoreLogic NPS by Gender
Female customers rated CoreLogic's NPS 25 points higher than Male customers.
Male
-45
CoreLogic's NPS was rated -45 by Male customers on Comparably.
22%
Promoters
11%
Passives
67%
Detractors
Female
-20
CoreLogic's NPS was rated -20 by Female customers on Comparably.
40%
Promoters
0%
Passives
60%
Detractors
CoreLogic NPS by Ethnicity
CoreLogic's NPS was rated the highest by Other customers, and the lowest by Caucasian customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -75 | Caucasian | -75 |
Other -50 | Other | -50 |
CoreLogic NPS by Age
CoreLogic's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 41-45.
CoreLogic NPS by Usage
CoreLogic's NPS was rated the highest by customers who have used CoreLogic's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -33 | Less than 1 Year | -33 |
2 to 5 Years -50 | 2 to 5 Years | -50 |
5 to 10 Years -50 | 5 to 10 Years | -50 |
CoreLogic Customer Reviews
Out of the 4 CoreLogic customer reviews 1 was positive and 3 were constructive. CoreLogic customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
CoreLogic Customer Loyalty
62%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
62% of CoreLogic users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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CoreLogic Customer Loyalty Score by Gender
Male customers rated CoreLogic's Customer Loyalty score 2% higher than Female customers.
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Male
66%
Yes
Female
64%
Yes
CoreLogic Customer Loyalty Score by Ethnicity
CoreLogic's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Other customers.
% who answered "Yes"
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70
out of 100
Caucasian
33
out of 100
Other
CoreLogic Customer Loyalty Score by Age
CoreLogic's Customer Loyalty score was rated the highest by customers ages 41-45, and the lowest by customers ages 31-35.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
31-35 55% | 31-35 | 55% |
41-45 70% | 41-45 | 70% |
CoreLogic Customer Loyalty Score by Usage
CoreLogic's Customer Loyalty score was rated the highest by customers who have used CoreLogic's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
CoreLogic Customer Loyalty Score by Industry
CoreLogic's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
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CoreLogic Product Quality
3.4/5
CoreLogic has an overall Product Quality score of 3.4 out of 5 stars rated by its users and customers.
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CoreLogic Product Information
CoreLogic’s product quality score is a 3.4 out of 5 as rated by its users and customers. Reviewers from the Real Estate industry rated CoreLogic's product the highest. Reviewers from the Tech industry rated CoreLogic the lowest at 2.9.
- Website
- http://www.corelogic.com
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Analytics
FinTech
Real Estate
Quick Insights into CoreLogic Product Quality
CoreLogic's Product Quality score was rated highest by customers from the Real Estate industry, and rated lowest by Other customers.
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Ranked CoreLogic Product Quality the Highest
Ranked CoreLogic Product Quality the Lowest
CoreLogic Product Quality Score by Gender
Male customers rated CoreLogic's Product Quality score 0.3 stars higher than Female customers.
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Male
3.2/5
Female
2.9/5
CoreLogic Product Quality Score by Ethnicity
CoreLogic's Product Quality score was rated the highest by Caucasian customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of CoreLogic.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.3 | Caucasian | 2.3 |
Other 2.2 | Other | 2.2 |
CoreLogic Product Quality Score by Age
CoreLogic's Product Quality score was rated the highest by customers ages 41-45, and the lowest by customers ages 31-35.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of CoreLogic.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 2.6 | 31-35 | 2.6 |
41-45 3.4 | 41-45 | 3.4 |
CoreLogic Product Quality Score by Usage
CoreLogic's Product Quality score was rated the highest by customers who have used CoreLogic's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
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CoreLogic Product Quality Score by Industry
CoreLogic's Product Quality score was rated the highest by Real Estate industry customers, and the lowest by Tech industry customers.
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CoreLogic Pricing
CoreLogic ROI & Value For Money
3.3/5
CoreLogic has a value for money and ROI score of 3.3 out of 5 stars rated by its users and customers.
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CoreLogic Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry. The users from the Tech industry think that they had the lowest ROI from CoreLogic.
Quick Insights into CoreLogic ROI
CoreLogic's ROI score was rated highest by customers from the Accounting industry, and rated lowest by customers who have used CoreLogic's products/services for 2 to 5 Years.
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Ranked CoreLogic ROI the Highest
Ranked CoreLogic ROI the Lowest
CoreLogic ROI Score by Gender
Female customers rated CoreLogic's ROI score 0.3 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of CoreLogic.
Male
2.9/5
Female
3.2/5
CoreLogic ROI Score by Ethnicity
CoreLogic's ROI score was rated the highest by Other customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of CoreLogic.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.6 | Caucasian | 2.6 |
Other 2.7 | Other | 2.7 |
CoreLogic ROI Score by Age
CoreLogic's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 41-45.
Sign Up for Brand Profile PRO to get the full ROI by Age data of CoreLogic.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
31-35 3.2 | 31-35 | 3.2 |
41-45 2.8 | 41-45 | 2.8 |
CoreLogic ROI Score by Usage
CoreLogic's ROI score was rated the highest by customers who have used CoreLogic's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
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CoreLogic ROI Score by Industry
CoreLogic's ROI score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
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CoreLogic Customer Satisfaction (CSAT)
CoreLogic Customer Satisfaction (CSAT) Score
52 / 100
CoreLogic has an overall Customer Satisfaction score of 52 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
22%
Satisfied
30%
Neither Satisfied nor Dissatisfied
16%
Dissatisfied
16%
Very Dissatisfied
16%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into CoreLogic Customer Satisfaction
CoreLogic's Customer Satisfaction score was rated highest by Female customers, and rated lowest by customers who have used CoreLogic's products/services for Less than 1 Year.
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Ranked CoreLogic Customer Satisfaction the Highest
Ranked CoreLogic Customer Satisfaction the Lowest
CoreLogic Customer Satisfaction Score by Gender
Female customers rated CoreLogic's Customer Satisfaction score 21 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of CoreLogic.
29 / 100
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 29% | |
Neither Satisfied nor Dissatisfied | 14% | |
Dissatisfied | 43% | |
Very Dissatisfied | 14% |
50 / 100
FemaleVery Satisfied | 50% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 25% | |
Dissatisfied | 25% | |
Very Dissatisfied | 0% |
CoreLogic Customer Satisfaction Score by Ethnicity
CSAT according to Other
CoreLogic's Customer Satisfaction (CSAT) score was rated 0% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of CoreLogic.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
75%
Dissatisfied
25%
Very Dissatisfied
0%
CoreLogic Customer Satisfaction Score by Age
CoreLogic's Customer Satisfaction score was rated 34 points by customers ages 41-45 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of CoreLogic.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 41-45 | 34% |
CoreLogic Customer Satisfaction Score by Usage
CoreLogic's Customer Satisfaction score was rated the highest by customers who have used CoreLogic's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
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CoreLogic Customer Satisfaction Score by Industry
CoreLogic's Customer Satisfaction score was rated 25 points by Tech industry customers.
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"title": "CoreLogic Customer Satisfaction Score by Industry",
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"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 25,
"stars": 0,
"csatScore": 25,
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"scoreClassName": "max",
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}CoreLogic Customer Service
3.1/5
CoreLogic has an overall Customer Service score of 3.1 out of 5 stars rated by its users and customers.
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About CoreLogic's Customer Service
Address
40 Pacifica, Irvine, CA 92618
Website
http://www.corelogic.com
Phone Number
(866) 873-3651
CoreLogic's Social Links
Quick Insights into CoreLogic Customer Service
CoreLogic's Customer Service score was rated highest by customers from the Accounting industry, and rated lowest by Other customers.
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Ranked CoreLogic Customer Service the Highest
Ranked CoreLogic Customer Service the Lowest
CoreLogic Customer Service Score by Gender
Male customers rated CoreLogic's Customer Service score 0.2 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of CoreLogic.
Male
2.9/5
Female
2.7/5
CoreLogic Customer Service Score by Ethnicity
CoreLogic's Customer Service score was rated 2 stars by both Caucasian and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of CoreLogic.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2 | Caucasian | 2 |
Other 2 | Other | 2 |
CoreLogic Customer Service Score by Age
CoreLogic's Customer Service score was rated 2.6 stars by customers ages 31-35 and customers ages 41-45 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of CoreLogic.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
31-35 2.6 | 31-35 | 2.6 |
41-45 2.6 | 41-45 | 2.6 |
CoreLogic Customer Service Score by Usage
CoreLogic's Customer Service score was rated the highest by customers who have used CoreLogic's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.
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CoreLogic Customer Service Score by Industry
CoreLogic's Customer Service score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
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CoreLogic as an Employer
2.9/5
CoreLogic has a 2.9/5 stars for its overall company culture rated by their employees
bottom
20%
Consumer vs. Employees
CoreLogic scored a -17 for Net Promoter Score and a -27 for Employee Net Promoter Score. NPS gauges how likely a customer of CoreLogic would recommend the brand to a friend. ENPS measures how likely CoreLogic employees would recommend working at CoreLogic to a friend.
Net Promoter Score
-17
NPS Score
| 34% | Promoters |
|---|---|
| 15% | Passive |
| 51% | Detractors |
Employee Net Promoter Score
-27
eNPS Score
| 27% | Promoters |
|---|---|
| 19% | Passive |
| 54% | Detractors |
