-26
NPS
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Curacao
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About Curacao's Brand
Curacao is a one-stop online shop for electronics, home furnishings, entertainment, gifts and services.
Brand at a Glance
77%
Customer Loyalty
2.4/5
Product Quality
2.4/5
Pricing
2.5/5
Customer Service
Curacao CMO
Curacao NPS
Curacao's Net Promoter Score (NPS) is a -26 with 33% Promoters, 8% Passives, and 59% Detractors. Net Promoter Score tracks whether Curacao's customers would recommend using the product based on a scale of -100 to 100.
Curacao Overall NPS
| 33% | Promoters |
|---|---|
| 8% | Passives |
| 59% | Detractors |
Curacao NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2024 -36 | Mar 2024 | -36 |
Jun 2024 -38 | Jun 2024 | -38 |
Aug 2024 -37 | Aug 2024 | -37 |
Oct 2024 -40 | Oct 2024 | -40 |
Nov 2024 -35 | Nov 2024 | -35 |
Dec 2024 -34 | Dec 2024 | -34 |
Feb 2025 -36 | Feb 2025 | -36 |
Apr 2025 -32 | Apr 2025 | -32 |
May 2025 -27 | May 2025 | -27 |
Aug 2025 -23 | Aug 2025 | -23 |
Oct 2025 -25 | Oct 2025 | -25 |
Nov 2025 -27 | Nov 2025 | -27 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Curacao NPS by Gender
Male customers rated Curacao's NPS 66 points higher than Female customers.
Male
-34
Curacao's NPS was rated -34 by Male customers on Comparably.
33%
Promoters
0%
Passives
67%
Detractors
Female
-100
Curacao's NPS was rated -100 by Female customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Curacao NPS by Ethnicity
Curacao's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -100 | Caucasian | -100 |
Hispanic or Latino -34 | Hispanic or Latino | -34 |
Other -34 | Other | -34 |
Curacao NPS by Age
Curacao's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 36-40.
Curacao NPS by Usage
Curacao's NPS was rated the highest by customers who have used Curacao's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -34 | Less than 1 Year | -34 |
1 to 2 Years -34 | 1 to 2 Years | -34 |
2 to 5 Years -20 | 2 to 5 Years | -20 |
5 to 10 Years -100 | 5 to 10 Years | -100 |
Curacao Customer Reviews
Out of the 5 Curacao customer reviews 2 were positive and 3 were constructive. Curacao customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Curacao Customer Loyalty
77%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
77% of Curacao users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Curacao Customer Loyalty Score by Gender
Female customers rated Curacao's Customer Loyalty score 30% higher than Male customers.
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Male
70%
Yes
Female
100%
Yes
Curacao Customer Loyalty Score by Ethnicity
Curacao's Customer Loyalty score was rated the highest by Other customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Curacao.
40
out of 100
Caucasian
80
out of 100
Hispanic or Latino
100
out of 100
Other
Curacao Customer Loyalty Score by Age
Curacao's Customer Loyalty score was rated the highest by customers ages 26-30, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Curacao.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
26-30 100% | 26-30 | 100% |
36-40 70% | 36-40 | 70% |
46-50 78% | 46-50 | 78% |
56-60 100% | 56-60 | 100% |
Curacao Customer Loyalty Score by Usage
Curacao's Customer Loyalty score was rated the highest by customers who have used Curacao's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Curacao Customer Loyalty Score by Industry
Curacao's Customer Loyalty score was rated 78% by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Curacao Product Quality
2.4/5
Curacao has an overall Product Quality score of 2.4 out of 5 stars rated by its users and customers.
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Curacao Product Information
Curacao’s product quality score is a 2.4 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Curacao's product the highest.
- Website
- http://icuracao.com
- Company Size
- 1,001-5,000 Employees
Industry
Fashion and Beauty
Ecommerce and Marketplaces
Hardware and Devices
Marketplaces
Quick Insights into Curacao Product Quality
Curacao's Product Quality score was rated highest by customers ages 46-50, and rated lowest by Female customers.
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Ranked Curacao Product Quality the Highest
Ranked Curacao Product Quality the Lowest
Curacao Product Quality Score by Gender
Male customers rated Curacao's Product Quality score 1 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Curacao.
Male
2.5/5
Female
1.5/5
Curacao Product Quality Score by Ethnicity
Curacao's Product Quality score was rated the highest by Other customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Curacao.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 2.3 | Hispanic or Latino | 2.3 |
Other 3.1 | Other | 3.1 |
Curacao Product Quality Score by Age
Curacao's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Curacao.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 2.6 | 26-30 | 2.6 |
36-40 1.5 | 36-40 | 1.5 |
46-50 3.6 | 46-50 | 3.6 |
56-60 2.6 | 56-60 | 2.6 |
Curacao Product Quality Score by Usage
Curacao's Product Quality score was rated the highest by customers who have used Curacao's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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Curacao Product Quality Score by Industry
Curacao's Product Quality score was rated 2.5 stars by Tech industry customers.
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Curacao Pricing
Curacao ROI & Value For Money
2.4/5
Curacao has a value for money and ROI score of 2.4 out of 5 stars rated by its users and customers.
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Curacao Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into Curacao ROI
Curacao's ROI score was rated highest by customers ages 26-30, and rated lowest by Caucasian customers.
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Ranked Curacao ROI the Highest
Ranked Curacao ROI the Lowest
Curacao ROI Score by Gender
Male customers rated Curacao's ROI score 0.7 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Curacao.
Male
2.3/5
Female
1.6/5
Curacao ROI Score by Ethnicity
Curacao's ROI score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Curacao.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 2.4 | Hispanic or Latino | 2.4 |
Other 2.3 | Other | 2.3 |
Curacao ROI Score by Age
Curacao's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Curacao.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 3.8 | 26-30 | 3.8 |
36-40 1.5 | 36-40 | 1.5 |
46-50 3.6 | 46-50 | 3.6 |
56-60 2.6 | 56-60 | 2.6 |
Curacao ROI Score by Usage
Curacao's ROI score was rated the highest by customers who have used Curacao's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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Curacao ROI Score by Industry
Curacao's ROI score was rated 1.9 stars by Tech industry customers.
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Curacao Customer Satisfaction (CSAT)
Curacao Customer Satisfaction (CSAT) Score
36 / 100
Curacao has an overall Customer Satisfaction score of 36 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
17%
Satisfied
19%
Neither Satisfied nor Dissatisfied
6%
Dissatisfied
9%
Very Dissatisfied
49%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Curacao Customer Satisfaction
Curacao's Customer Satisfaction score was rated highest by customers ages 46-50, and rated lowest by Female customers.
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Ranked Curacao Customer Satisfaction the Highest
Ranked Curacao Customer Satisfaction the Lowest
Curacao Customer Satisfaction Score by Gender
Male customers rated Curacao's Customer Satisfaction score 0 points higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Curacao.
39 / 100
MaleVery Satisfied | 27% | |
|---|---|---|
Satisfied | 12% | |
Neither Satisfied nor Dissatisfied | 7% | |
Dissatisfied | 7% | |
Very Dissatisfied | 47% |
0
FemaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 25% | |
Very Dissatisfied | 75% |
Curacao Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Curacao's Customer Satisfaction (CSAT) score was rated 0% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Curacao.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
CSAT according to Hispanic or Latino
Curacao's Customer Satisfaction (CSAT) score was rated 44% according to Hispanic or Latino users and customers.
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44 / 100
Very Satisfied
22%
Satisfied
22%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
56%
CSAT according to Other
Curacao's Customer Satisfaction (CSAT) score was rated 33% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Curacao.
33 / 100
Very Satisfied
33%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
34%
Curacao Customer Satisfaction Score by Age
Curacao's Customer Satisfaction score was rated the highest by customers ages 46-50, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Curacao.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 26-30 | 33% | |||||||||||||||
| 36-40 | 0% | |||||||||||||||
| 46-50 | 75% | |||||||||||||||
| 56-60 | 33% |
Curacao Customer Satisfaction Score by Usage
Curacao's Customer Satisfaction score was rated the highest by customers who have used Curacao's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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Curacao Customer Satisfaction Score by Industry
Curacao's Customer Satisfaction score was rated 25 points by Tech industry customers.
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{
"title": "Curacao Customer Satisfaction Score by Industry",
"text": "Curacao's Customer Satisfaction score was rated 25 points by Tech industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 25,
"stars": 0,
"csatScore": 25,
"text": "Curacao's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 25
}
]
}Curacao Customer Service
2.5/5
Curacao has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Curacao's overall Customer Service score rated by its users and customers.
About Curacao's Customer Service
Address
Boulevard, Suite 600, Los Angeles, CA
Website
http://icuracao.com
Phone Number
213.386.4412
Quick Insights into Curacao Customer Service
Curacao's Customer Service score was rated highest by customers ages 46-50, and rated lowest by Female customers.
Sign Up to unlock insights into how customers have ranked Curacao's Customer Service score.
Ranked Curacao Customer Service the Highest
Ranked Curacao Customer Service the Lowest
Curacao Customer Service Score by Gender
Male customers rated Curacao's Customer Service score 1 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Curacao.
Male
2.5/5
Female
1.5/5
Curacao Customer Service Score by Ethnicity
Curacao's Customer Service score was rated the highest by Other customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Curacao.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 2.1 | Hispanic or Latino | 2.1 |
Other 3.1 | Other | 3.1 |
Curacao Customer Service Score by Age
Curacao's Customer Service score was rated the highest by customers ages 46-50, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Curacao.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
26-30 3.1 | 26-30 | 3.1 |
36-40 1.5 | 36-40 | 1.5 |
46-50 3.6 | 46-50 | 3.6 |
56-60 2.6 | 56-60 | 2.6 |
Curacao Customer Service Score by Usage
Curacao's Customer Service score was rated the highest by customers who have used Curacao's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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Curacao Customer Service Score by Industry
Curacao's Customer Service score was rated 2.5 stars by Tech industry customers.
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Curacao as an Employer
2.9/5
Curacao has a 2.9/5 stars for its overall company culture rated by their employees
bottom
45%
Consumer vs. Employees
Curacao scored a -26 for Net Promoter Score and a -16 for Employee Net Promoter Score. NPS gauges how likely a customer of Curacao would recommend the brand to a friend. ENPS measures how likely Curacao employees would recommend working at Curacao to a friend.
Net Promoter Score
-26
NPS Score
| 33% | Promoters |
|---|---|
| 8% | Passive |
| 59% | Detractors |
Employee Net Promoter Score
-16
eNPS Score
| 28% | Promoters |
|---|---|
| 28% | Passive |
| 44% | Detractors |
