Dish Network NPS & Customer Reviews | Comparably
Brand Page
Dish Network
Marketing or Exec? Claim Your Free Account

About Dish Network's Brand

Brand at a Glance

78%
Customer Loyalty
2.6/5
Product Quality
2.2/5
Pricing
2.4/5
Customer Service

Dish Network CMO
  Dish Network CMO

Jay Roth

Mr. Jay Roth has been the Chief Marketing Officer and Senior Vice President at DISH Network Corporation since 2016. Mr. Roth leads the Marketing organization for DISH, overseeing national marketing, advertising, analytics and consumer insights efforts. Prior to joining DISH in 2016, he spent more than two decades overseeing marketing initiatives in the financial services industry. He led customer acquisition, retention and engagement strategies for JPMorgan Chase's consumer banking division, where his team produced a 10 percent compounded growth rate over the last five years. Over that time, he built a reputation as a data-driven, results-oriented marketer. Additionally, he redesigned Chase's customer on boarding program to spur product utilization and lower the company's costs. Before Chase, he held increasingly senior roles for Bank One, ultimately managing acquisition and retention efforts across the bank's Auto, Mortgage and Home Equity divisions. He holds a patent for the Mortgage Cash Back Program, which financially rewards eligible mortgage customers who hold multiple accounts with their institution. Mr. Roth earned his Bachelor's degree from the University of Dayton, where he served three years as Captain of the baseball team.

Dish Network NPS

Dish Network's Net Promoter Score (NPS) is a -42 with 25% Promoters, 8% Passives, and 67% Detractors. Net Promoter Score tracks whether Dish Network's customers would recommend using the product based on a scale of -100 to 100.

Dish Network Overall NPS

-42
NPS
25%Promoters
8%Passives
67%Detractors
Dish Network Overall NPS

Dish Network NPS Trend

-100
-50
0
50
100
Dec 2024
-39
Dec 2024-39
Jan 2025
-41
Jan 2025-41
Feb 2025
-39
Feb 2025-39
Mar 2025
-41
Mar 2025-41
May 2025
-41
May 2025-41
Jun 2025
-41
Jun 2025-41
Jul 2025
-41
Jul 2025-41
Aug 2025
-43
Aug 2025-43
Sep 2025
-44
Sep 2025-44
Nov 2025
-44
Nov 2025-44
Dec 2025
-44
Dec 2025-44
Jan 2026
-43
Jan 2026-43

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Dish Network NPS by Gender

Female customers rated Dish Network's NPS 18 points higher than Male customers.

Male

-62

Dish Network's NPS was rated -62 by Male customers on Comparably.

14%
Promoters
10%
Passives
76%
Detractors

Female

-44

Dish Network's NPS was rated -44 by Female customers on Comparably.

25%
Promoters
6%
Passives
69%
Detractors

Dish Network NPS by Ethnicity

Dish Network's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

-100
-50
0
50
100
Caucasian
-74
Caucasian-74
Hispanic or Latino
-1
Hispanic or Latino-1
African American/Black
11
African American/Black11
Asian or Pacific Islander
60
Asian or Pacific Islander60
Other
-88
Other-88

Dish Network NPS by Age

Dish Network's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.

0
20
40
60
80
100
Promoters
33%
Passives
17%
Detractors
50%
18-2533%17%50%
Promoters
40%
Passives
40%
Detractors
20%
26-3040%40%20%
Promoters
75%
Passives
25%
Detractors
0%
31-3575%25%0%
Promoters
28%
Passives
29%
Detractors
43%
36-4028%29%43%
Promoters
60%
Passives
0%
Detractors
40%
41-4560%0%40%
Promoters
49%
Passives
13%
Detractors
38%
46-5049%13%38%
Promoters
7%
Passives
8%
Detractors
85%
51-557%8%85%
Promoters
29%
Passives
7%
Detractors
64%
56-6029%7%64%
Promoters
0%
Passives
4%
Detractors
96%
61-650%4%96%
Promoters
4%
Passives
3%
Detractors
93%
66+4%3%93%

Dish Network NPS by Usage

Dish Network's NPS was rated the highest by customers who have used Dish Network's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

-100
-50
0
50
100
Less than 1 Year
-50
Less than 1 Year-50
1 to 2 Years
-33
1 to 2 Years-33
2 to 5 Years
-12
2 to 5 Years-12
5 to 10 Years
-65
5 to 10 Years-65
Over 10 Years
-68
Over 10 Years-68

Dish Network Customer Reviews

Out of the 26 Dish Network customer reviews 8 were positive and 18 were constructive. Dish Network customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.

What can this brand most improve?
They open claim tickets and then don't investigate them. Their representatives don't listen . . . they read a script and work in a box--they cannot problem solve.
What can this brand most improve?
Constant problems with dvr skipping, showing program recorded but not there, wrong listings
What can this brand most improve?
everyting stinks nothing is good about dish
What do you value most about this brand?
Customer service, accountability, responsibility and fairness.
What can this brand most improve?
Have been without local ABC station for over a year

Dish Network Customer Loyalty

78%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

78% of Dish Network users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

78
78%
22
22%
Dish Network Customer Loyalty

Dish Network Customer Loyalty Score by Gender

Female customers rated Dish Network's Customer Loyalty score 3% higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Dish Network.
Male
78%
Yes
Female
81%
Yes

Dish Network Customer Loyalty Score by Ethnicity

Dish Network's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Dish Network.
72
out of 100
Caucasian
87
out of 100
Hispanic or Latino
100
out of 100
African American/Black
82
out of 100
Asian or Pacific Islander
89
out of 100
Other

Dish Network Customer Loyalty Score by Age

Dish Network's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 51-55.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Dish Network.
0
20%
40%
60%
80%
100%
18-25
70%
18-2570%
26-30
82%
26-3082%
31-35
100%
31-35100%
36-40
74%
36-4074%
41-45
100%
41-45100%
46-50
89%
46-5089%
51-55
65%
51-5565%
56-60
74%
56-6074%
61-65
89%
61-6589%
66+
75%
66+75%

Dish Network Customer Loyalty Score by Usage

Dish Network's Customer Loyalty score was rated the highest by customers who have used Dish Network's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.

Less than 1 Year
78%
1 to 2 Years
65%
2 to 5 Years
95%
5 to 10 Years
73%
Over 10 Years
85%

Dish Network Customer Loyalty Score by Industry

Dish Network's Customer Loyalty score was rated the highest by Banking and Financial Services industry customers, and the lowest by Consulting industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech
83%
Accounting
85%
Aerospace and Aviation
70%
Architecture and Planning
40%
Arts and Entertainment
55%
Banking and Financial Services
100%
Construction
80%
Consulting
40%
Education
78%
Healthcare, Hospitals and Medicine
70%
Manufacturing and Machinery
78%
Professional Services
78%

Dish Network Product Quality

2.6/5

Dish Network has an overall Product Quality score of 2.6 out of 5 stars rated by its users and customers.

Sign Up to unlock Dish Network's overall Product Quality score rated by its users and customers.

Dish Network Product Information

Dish Network’s product quality score is a 2.6 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Dish Network's product the highest. Reviewers from the Aerospace and Aviation industry rated Dish Network the lowest at 2.

Website
http://www.dish.com
Company Size
10,000+ Employees

Industry

Tech
Business Services
Consumer Services
Content
Media
Sports & Entertainment

Quick Insights into Dish Network Product Quality

Dish Network's Product Quality score was rated highest by customers ages 31-35, and rated lowest by customers from the Professional Services industry.

Sign Up to unlock insights into how customers have ranked Dish Network's Product Quality.

Ranked Dish Network Product Quality the Highest

31-35
4.4
Asian or Pacific Islander
4.3
2 to 5 Years
3.2

Ranked Dish Network Product Quality the Lowest

Other
1.8
61-65
1.7
Professional Services
1.5

Dish Network Product Quality Score by Gender

Female customers rated Dish Network's Product Quality score 0.2 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Dish Network.

Male

2.2/5

Female

2.4/5

Dish Network Product Quality Score by Ethnicity

Dish Network's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Dish Network.
0
1
2
3
4
5
Caucasian
2
Caucasian2
Hispanic or Latino
3.1
Hispanic or Latino3.1
African American/Black
2.8
African American/Black2.8
Asian or Pacific Islander
4.3
Asian or Pacific Islander4.3
Other
1.8
Other1.8

Dish Network Product Quality Score by Age

Dish Network's Product Quality score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.

Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Dish Network.
0
1
2
3
4
5
18-25
3.6
18-253.6
26-30
3.9
26-303.9
31-35
4.4
31-354.4
36-40
1.7
36-401.7
41-45
3.4
41-453.4
46-50
3.2
46-503.2
51-55
1.7
51-551.7
56-60
2.7
56-602.7
61-65
1.7
61-651.7
66+
1.9
66+1.9

Dish Network Product Quality Score by Usage

Dish Network's Product Quality score was rated the highest by customers who have used Dish Network's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.

Less than 1 Year
2.4
1 to 2 Years
2
2 to 5 Years
3.2
5 to 10 Years
2.2
Over 10 Years
2.1

Dish Network Product Quality Score by Industry

Dish Network's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Professional Services industry customers.

Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.

Tech
2.7
Accounting
2.7
Aerospace and Aviation
2
Architecture and Planning
1.5
Arts and Entertainment
1.9
Banking and Financial Services
2.3
Construction
2.2
Consulting
1.5
Education
2.4
Healthcare, Hospitals and Medicine
2.3
Manufacturing and Machinery
2.6
Professional Services
1.5

Dish Network Pricing

Dish Network ROI & Value For Money

2.2/5

Dish Network has a value for money and ROI score of 2.2 out of 5 stars rated by its users and customers.

Sign Up to unlock Dish Network's overall ROI score rated by its users and customers.

Dish Network Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Aerospace and Aviation industry. The users from the Architecture and Planning industry think that they had the lowest ROI from Dish Network.

Quick Insights into Dish Network ROI

Dish Network's ROI score was rated highest by customers ages 31-35, and rated lowest by customers from the Professional Services industry.

Sign Up to unlock insights into how customers have ranked Dish Network's ROI score.

Ranked Dish Network ROI the Highest

31-35
4.2
Asian or Pacific Islander
4.1
Aerospace and Aviation
3.5

Ranked Dish Network ROI the Lowest

66+
1.5
Other
1.5
Professional Services
1.5

Dish Network ROI Score by Gender

Female customers rated Dish Network's ROI score 0.3 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full ROI by Gender data of Dish Network.

Male

1.8/5

Female

2.1/5

Dish Network ROI Score by Ethnicity

Dish Network's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.

Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Dish Network.
0
1
2
3
4
5
Caucasian
1.6
Caucasian1.6
Hispanic or Latino
2.5
Hispanic or Latino2.5
African American/Black
3
African American/Black3
Asian or Pacific Islander
4.1
Asian or Pacific Islander4.1
Other
1.5
Other1.5

Dish Network ROI Score by Age

Dish Network's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.

Sign Up for Brand Profile PRO to get the full ROI by Age data of Dish Network.
0
1
2
3
4
5
18-25
3
18-253
26-30
3.6
26-303.6
31-35
4.2
31-354.2
36-40
2
36-402
41-45
3.4
41-453.4
46-50
2.9
46-502.9
51-55
1.7
51-551.7
56-60
2.4
56-602.4
61-65
1.5
61-651.5
66+
1.5
66+1.5

Dish Network ROI Score by Usage

Dish Network's ROI score was rated the highest by customers who have used Dish Network's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full ROI by Usage data.

Less than 1 Year
2.2
1 to 2 Years
2
2 to 5 Years
3.1
5 to 10 Years
1.8
Over 10 Years
1.7

Dish Network ROI Score by Industry

Dish Network's ROI score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Professional Services industry customers.

Sign Up for Brand Profile PRO to get the full ROI by Industry data.

Tech
2.1
Accounting
2.6
Aerospace and Aviation
3.5
Architecture and Planning
1.5
Arts and Entertainment
2
Banking and Financial Services
2.1
Construction
1.5
Consulting
1.5
Education
1.5
Healthcare, Hospitals and Medicine
2.1
Manufacturing and Machinery
1.5
Professional Services
1.5

Dish Network Customer Satisfaction (CSAT)

Dish Network Customer Satisfaction (CSAT) Score

31 / 100

Dish Network has an overall Customer Satisfaction score of 31 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied20%
Satisfied11%
Neither Satisfied nor Dissatisfied11%
Dissatisfied16%
Very Dissatisfied42%
Very Satisfied
20%
Satisfied
11%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
16%
Very Dissatisfied
42%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Dish Network Customer Satisfaction

Dish Network's Customer Satisfaction score was rated highest by customers ages 31-35, and rated lowest by customers from the Professional Services industry.

Sign Up to unlock insights into how customers have ranked Dish Network's Customer Satisfaction.

Ranked Dish Network Customer Satisfaction the Highest

31-35
100%
Asian or Pacific Islander
100%
Accounting
50%

Ranked Dish Network Customer Satisfaction the Lowest

Other
12%
61-65
4%
Professional Services
0%

Dish Network Customer Satisfaction Score by Gender

Female customers rated Dish Network's Customer Satisfaction score 1 points higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Dish Network.
25 / 100
Male
Very Satisfied
14%
Satisfied
11%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
13%
Very Dissatisfied
53%
26 / 100
Female
Very Satisfied
22%
Satisfied
4%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
26%
Very Dissatisfied
40%

Dish Network Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Dish Network's Customer Satisfaction (CSAT) score was rated 18% according to Caucasian users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Dish Network.
18 / 100
Very Satisfied10%
Satisfied8%
Neither Satisfied nor Dissatisfied8%
Dissatisfied19%
Very Dissatisfied55%
Very Satisfied
10%
Satisfied
8%
Neither Satisfied nor Dissatisfied
8%
Dissatisfied
19%
Very Dissatisfied
55%

CSAT according to Hispanic or Latino

Dish Network's Customer Satisfaction (CSAT) score was rated 58% according to Hispanic or Latino users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Dish Network.
58 / 100
Very Satisfied29%
Satisfied29%
Neither Satisfied nor Dissatisfied29%
Dissatisfied0%
Very Dissatisfied13%
Very Satisfied
29%
Satisfied
29%
Neither Satisfied nor Dissatisfied
29%
Dissatisfied
0%
Very Dissatisfied
13%

CSAT according to African American/Black

Dish Network's Customer Satisfaction (CSAT) score was rated 56% according to African American/Black users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Dish Network.
56 / 100
Very Satisfied45%
Satisfied11%
Neither Satisfied nor Dissatisfied11%
Dissatisfied22%
Very Dissatisfied11%
Very Satisfied
45%
Satisfied
11%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
22%
Very Dissatisfied
11%

CSAT according to Asian or Pacific Islander

Dish Network's Customer Satisfaction (CSAT) score was rated 100% according to Asian or Pacific Islander users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Dish Network.
100 / 100
Very Satisfied100%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Other

Dish Network's Customer Satisfaction (CSAT) score was rated 12% according to Other users and customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Dish Network.
12 / 100
Very Satisfied6%
Satisfied6%
Neither Satisfied nor Dissatisfied0%
Dissatisfied25%
Very Dissatisfied63%
Very Satisfied
6%
Satisfied
6%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
25%
Very Dissatisfied
63%

Dish Network Customer Satisfaction Score by Age

Dish Network's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 61-65.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Dish Network.
0
20
40
60
80
100
18-25 CSAT Score
60%
Very Satisfied
20%
Satisfied
40%
Neither Satisfied nor Dissatisfied
40%
Dissatisfied
0%
Very Dissatisfied
0%
18-2560%
26-30 CSAT Score
80%
Very Satisfied
60%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
20%
26-3080%
31-35 CSAT Score
100%
Very Satisfied
75%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
31-35100%
36-40 CSAT Score
17%
Very Satisfied
17%
Satisfied
0%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
17%
Very Dissatisfied
49%
36-4017%
41-45 CSAT Score
67%
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
33%
41-4567%
46-50 CSAT Score
60%
Very Satisfied
20%
Satisfied
40%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
40%
46-5060%
51-55 CSAT Score
15%
Very Satisfied
0%
Satisfied
15%
Neither Satisfied nor Dissatisfied
16%
Dissatisfied
15%
Very Dissatisfied
54%
51-5515%
56-60 CSAT Score
46%
Very Satisfied
31%
Satisfied
15%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
23%
Very Dissatisfied
31%
56-6046%
61-65 CSAT Score
4%
Very Satisfied
4%
Satisfied
0%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
25%
Very Dissatisfied
58%
61-654%
66+ CSAT Score
11%
Very Satisfied
11%
Satisfied
0%
Neither Satisfied nor Dissatisfied
5%
Dissatisfied
24%
Very Dissatisfied
60%
66+11%

Dish Network Customer Satisfaction Score by Usage

Dish Network's Customer Satisfaction score was rated the highest by customers who have used Dish Network's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.

Less than 1 Year
35
1 to 2 Years
23
2 to 5 Years
40
5 to 10 Years
14
Over 10 Years
23

Dish Network Customer Satisfaction Score by Industry

Dish Network's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Professional Services industry customers.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.

Tech
39
Accounting
50
Architecture and Planning
0
Arts and Entertainment
25
Banking and Financial Services
20
Construction
13
Consulting
0
Education
25
Healthcare, Hospitals and Medicine
0
Manufacturing and Machinery
25
Professional Services
0

Dish Network Customer Service

2.4/5

Dish Network has an overall Customer Service score of 2.4 out of 5 stars rated by its users and customers.

Sign Up to unlock Dish Network's overall Customer Service score rated by its users and customers.

About Dish Network's Customer Service

Address

Englewood, CO 80112


Website

http://www.dish.com


Phone Number

877-697-3613

Dish Network's Social Links

Quick Insights into Dish Network Customer Service

Dish Network's Customer Service score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers from the Professional Services industry.

Sign Up to unlock insights into how customers have ranked Dish Network's Customer Service score.

Ranked Dish Network Customer Service the Highest

Asian or Pacific Islander
4.3
31-35
4.2
2 to 5 Years
3.1

Ranked Dish Network Customer Service the Lowest

Caucasian
1.6
66+
1.5
Professional Services
1.5

Dish Network Customer Service Score by Gender

Female customers rated Dish Network's Customer Service score 0.3 stars higher than Male customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Dish Network.

Male

1.9/5

Female

2.2/5

Dish Network Customer Service Score by Ethnicity

Dish Network's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Dish Network.
0
20
40
60
80
100
Caucasian
1.6
Caucasian1.6
Hispanic or Latino
2.8
Hispanic or Latino2.8
African American/Black
3.8
African American/Black3.8
Asian or Pacific Islander
4.3
Asian or Pacific Islander4.3
Other
1.7
Other1.7

Dish Network Customer Service Score by Age

Dish Network's Customer Service score was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.

Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Dish Network.
0
20
40
60
80
100
18-25
3.1
18-253.1
26-30
3.6
26-303.6
31-35
4.2
31-354.2
36-40
2.4
36-402.4
41-45
3.4
41-453.4
46-50
3.2
46-503.2
51-55
1.6
51-551.6
56-60
2.7
56-602.7
61-65
1.5
61-651.5
66+
1.5
66+1.5

Dish Network Customer Service Score by Usage

Dish Network's Customer Service score was rated the highest by customers who have used Dish Network's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.

Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.

Less than 1 Year
2.2
1 to 2 Years
2.1
2 to 5 Years
3.1
5 to 10 Years
2
Over 10 Years
1.8

Dish Network Customer Service Score by Industry

Dish Network's Customer Service score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Professional Services industry customers.

Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.

Tech
2.4
Accounting
2.6
Aerospace and Aviation
3.1
Architecture and Planning
1.5
Arts and Entertainment
2
Banking and Financial Services
2.1
Construction
1.5
Consulting
1.5
Education
2.2
Healthcare, Hospitals and Medicine
1.5
Manufacturing and Machinery
1.9
Professional Services
1.5

Dish Network as an Employer

2.5/5

Dish Network has a 2.5/5 stars for its overall company culture rated by their employees

  Dish Network CEO
bottom
10%
CEO of Dish Network

In the Bottom 10% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Dish Network scored a -42 for Net Promoter Score and a -33 for Employee Net Promoter Score. NPS gauges how likely a customer of Dish Network would recommend the brand to a friend. ENPS measures how likely Dish Network employees would recommend working at Dish Network to a friend.

Net Promoter Score

-42
NPS Score
25%Promoters
8%Passive
67%Detractors

Employee Net Promoter Score

-33
eNPS Score
27%Promoters
13%Passive
60%Detractors

Global Ranking Snapshot

RANKCOMPANYCEOINDUSTRY
1
Costco  Costco CEO
W. Craig Jelinek
Retail
2
Peloton  Peloton CEO
Barry McCarthy
Health and Wellness
3
Chick-fil-A  Chick-fil-A CEO
Dan Cathy
Food and Beverages
4
Netflix  Netflix CEO
Ted Sarandos
Media and Entertainment
5
Apple  Apple CEO
Timothy Cook
Tech
6
Nike  Nike CEO
John Donahoe
Fashion and Beauty
7
Target  Target CEO
Brian Cornell
Retail