FightCamp NPS & Customer Reviews | Comparably
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About FightCamp's Brand

FightCamp is a connected at-home boxing gym. With FightCamp you get access to world-class boxing and kickboxing trainers, studio-quality equipment, and performance-tracking technology — all from the comfort of your home. We have an ever-growing library of boxing & kickboxing workouts designed to keep you engaged, focused, and in the zone. The key to a FightCamp workout lies in our Punch Tracking technology — we allow you to measure every strike, deliver real-time stats and fuel your competitive side. Among its major competitors, FightCamp is ranked in 1st place for NPS while Peloton is 2nd, and MIRROR is 3rd.

Brand at a Glance

5/5
Product Quality

FightCamp Ranking

FightCamp NPS

FightCamp's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether FightCamp's customers would recommend using the product based on a scale of -100 to 100.

FightCamp Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
FightCamp Overall NPS

FightCamp NPS Trend

-100
-50
0
50
100
Sep 2023
100
Sep 2023100

How Other Brands Compare

FightCamp is ranked first for NPS among its competitors. Peloton and MIRROR come in second and third.

FightCamp's Logo
FightCamp
Peloton's Logo
Peloton
MIRROR's Logo
MIRROR
Global Ranking#-#2#-
NPS10031-100
Social Sentiment Calculated by analyzing social media and other online mentions-Neutral-
Valuation Updated every 24 hours for public companies-$29.55B-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

FightCamp NPS vs. Competitors

Compared to its competitors, FightCamp's NPS is rated right above Peloton.

COMPANYNPS Score
FightCamp
100
Peloton
31
MIRROR
-100

FightCamp Product Quality

5/5

FightCamp has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.

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FightCamp Product Information

FightCamp’s product quality score is a 5 out of 5 as rated by its users and customers.

Website
https://joinfightcamp.com/
Company Size
51-200 Employees

Industry

Tech

FightCamp Product Quality vs. Competitors

Compared to its competitors, FightCamp's Product Quality score is rated right above Peloton.

COMPANYProduct Quality Score
FightCamp5/5
Peloton4/5
MIRRORN/A

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FightCamp Customer Satisfaction (CSAT)

FightCamp Customer Satisfaction (CSAT) Score

100 / 100

FightCamp has an overall Customer Satisfaction score of 100 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied0%
Satisfied100%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

FightCamp Customer Satisfaction vs. Competitors

Compared to its competitors, FightCamp's Customer Satisfaction score is rated right above Peloton.

COMPANYCustomer Satisfaction (CSAT) Score
FightCamp100%
Peloton63%
MIRROR0%

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Consumer vs. Employees

FightCamp scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of FightCamp would recommend the brand to a friend. ENPS measures how likely FightCamp employees would recommend working at FightCamp to a friend.

Net Promoter Score

100
NPS Score
100%Promoters
0%Passive
0%Detractors

Employee Net Promoter Score

100
eNPS Score
100%Promoters
0%Passive
0%Detractors

Global Ranking Snapshot

RANKCOMPANYCEOINDUSTRY
1
Costco  Costco CEO
W. Craig Jelinek
Retail
2
Peloton  Peloton CEO
Barry McCarthy
Health and Wellness
3
Chick-fil-A  Chick-fil-A CEO
Dan Cathy
Food and Beverages
4
Netflix  Netflix CEO
Ted Sarandos
Media and Entertainment
5
Apple  Apple CEO
Timothy Cook
Tech
6
Nike  Nike CEO
John Donahoe
Fashion and Beauty
7
Target  Target CEO
Brian Cornell
Retail