International Rectifier NPS & Customer Reviews | Comparably
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International Rectifier
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About International Rectifier's Brand

International Rectifier Corporation (IR) designs, manufactures and markets power management semiconductors. Among its major competitors, International Rectifier is ranked in 3rd place for NPS while Texas A&M is 1st, and Infineon Technologies is 2nd.

International Rectifier Ranking

International Rectifier NPS

International Rectifier's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether International Rectifier's customers would recommend using the product based on a scale of -100 to 100.

International Rectifier Overall NPS

-100
NPS
0%Promoters
0%Passives
100%Detractors
International Rectifier Overall NPS

International Rectifier NPS Trend

-100
-50
0
50
100
Jan 2022
-100
Jan 2022-100

How Other Brands Compare

International Rectifier is ranked third for NPS among its competitors. Texas A&M and Infineon Technologies come in first and second, with Diodes coming in at #4.

International Rectifier's Logo
International Rectifier
Infineon Technologies' Logo
Infineon Technologies
Texas A&M's Logo
Texas A&M
Diodes' Logo
Diodes
Global Ranking#-#704#-#-
NPS-1003962-
Valuation Updated every 24 hours for public companies-$56.59B--

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

International Rectifier NPS vs. Competitors

Compared to its competitors, International Rectifier's NPS is rated right below Infineon Technologies.

International Rectifier Customer Satisfaction (CSAT)

International Rectifier Customer Satisfaction (CSAT) Score

100 / 100

International Rectifier has an overall Customer Satisfaction score of 100 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied100%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

International Rectifier Customer Satisfaction vs. Competitors

Compared to its competitors, International Rectifier's Customer Satisfaction score is rated right above Texas A&M.

COMPANYCustomer Satisfaction (CSAT) Score
International Rectifier100%
Texas A&M88%
Infineon Technologies81%

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Global Ranking Snapshot

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