0
NPS
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Brand Page
KRT Marketing (acquired by Recruitics)
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About KRT Marketing (acquired by Recruitics) Brand
Recruitment marketing agency driven by data and creativity. Hire top talent with the power of programmatic job advertising and social recruiting.
Brand at a Glance
100%
Customer Loyalty
2.5/5
Product Quality
4/5
Pricing
4/5
Customer Service
KRT Marketing (acquired by Recruitics) NPS
KRT Marketing (acquired by Recruitics)'s Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether KRT Marketing (acquired by Recruitics)'s customers would recommend using the product based on a scale of -100 to 100.
KRT Marketing (acquired by Recruitics) Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
KRT Marketing (acquired by Recruitics) NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2023 0 | Aug 2023 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
KRT Marketing (acquired by Recruitics) Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of KRT Marketing (acquired by Recruitics) users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
KRT Marketing (acquired by Recruitics) Product Quality
2.5/5
KRT Marketing (acquired by Recruitics) has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock KRT Marketing (acquired by Recruitics) overall Product Quality score rated by its users and customers.
KRT Marketing (acquired by Recruitics) Product Information
KRT Marketing (acquired by Recruitics)’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://www.krtmarketing.com
- Company Size
- 11-50 Employees
Industry
Marketing, Advertising and Research
KRT Marketing (acquired by Recruitics) Pricing
KRT Marketing (acquired by Recruitics) ROI & Value For Money
4/5
KRT Marketing (acquired by Recruitics) has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock KRT Marketing (acquired by Recruitics) overall ROI score rated by its users and customers.
KRT Marketing (acquired by Recruitics) Customer Satisfaction (CSAT)
KRT Marketing (acquired by Recruitics) Customer Satisfaction (CSAT) Score
100 / 100
KRT Marketing (acquired by Recruitics) has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
KRT Marketing (acquired by Recruitics) Customer Service
4/5
KRT Marketing (acquired by Recruitics) has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock KRT Marketing (acquired by Recruitics) overall Customer Service score rated by its users and customers.
About KRT Marketing (acquired by Recruitics)'s Customer Service
Address
3685 Mt. Diablo Blvd., Suite 255, Lafayette, CA 94549
Website
http://www.krtmarketing.com
Phone Number
(925) 284-0444
KRT Marketing (acquired by Recruitics)'s Social Links
KRT Marketing (acquired by Recruitics) as an Employer
4.7/5
KRT Marketing (acquired by Recruitics) has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
CEO of KRT Marketing (acquired by Recruitics)
In the Top 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
KRT Marketing (acquired by Recruitics) scored a 0 for Net Promoter Score and a 86 for Employee Net Promoter Score. NPS gauges how likely a customer of KRT Marketing (acquired by Recruitics) would recommend the brand to a friend. ENPS measures how likely KRT Marketing (acquired by Recruitics) employees would recommend working at KRT Marketing (acquired by Recruitics) to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
86
eNPS Score
| 88% | Promoters |
|---|---|
| 10% | Passive |
| 2% | Detractors |
