-91
NPS
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LA Quinta Inns & Suites
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About LA Quinta Inns & Suites' Brand
"La Quinta provides lodging, accommodation and hospitality services for business and leisure travelers across the United States." Among its major competitors, LA Quinta Inns & Suites is ranked in 2nd place for NPS while Choice Hotels is 1st, and FabHotels is 3rd.
Brand at a Glance
56%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
LA Quinta Inns & Suites Ranking
- #2 / 4 of its competitors
LA Quinta Inns & Suites NPS
LA Quinta Inns & Suites's Net Promoter Score (NPS) is a -91 with 3% Promoters, 3% Passives, and 94% Detractors. Net Promoter Score tracks whether LA Quinta Inns & Suites's customers would recommend using the product based on a scale of -100 to 100.
LA Quinta Inns & Suites Overall NPS
| 3% | Promoters |
|---|---|
| 3% | Passives |
| 94% | Detractors |
LA Quinta Inns & Suites NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2024 -90 | Jul 2024 | -90 |
Aug 2024 -90 | Aug 2024 | -90 |
Sep 2024 -91 | Sep 2024 | -91 |
Oct 2024 -91 | Oct 2024 | -91 |
Nov 2024 -91 | Nov 2024 | -91 |
Dec 2024 -91 | Dec 2024 | -91 |
Feb 2025 -91 | Feb 2025 | -91 |
Mar 2025 -91 | Mar 2025 | -91 |
Apr 2025 -91 | Apr 2025 | -91 |
May 2025 -91 | May 2025 | -91 |
Jul 2025 -91 | Jul 2025 | -91 |
Nov 2025 -91 | Nov 2025 | -91 |
How Other Brands Compare
LA Quinta Inns & Suites is ranked second for NPS among its competitors. Choice Hotels and FabHotels come in first and third, with Les Hotels de Paris coming in at #4.
LA Quinta Inns & Suites |  Choice Hotels |  FabHotels |  Les Hotels de Paris | |
| Global Ranking | #- | #461 | #- | #- |
| NPS | -91 | -29 | -100 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $6.16B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
LA Quinta Inns & Suites NPS by Gender
Male customers rated LA Quinta Inns & Suites's NPS 3 points higher than Female customers.
Male
-92
LA Quinta Inns & Suites's NPS was rated -92 by Male customers on Comparably.
2%
Promoters
4%
Passives
94%
Detractors
Female
-95
LA Quinta Inns & Suites's NPS was rated -95 by Female customers on Comparably.
1%
Promoters
3%
Passives
96%
Detractors
LA Quinta Inns & Suites NPS by Ethnicity
LA Quinta Inns & Suites's NPS was rated the highest by Other customers, and the lowest by African American/Black customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -96 | Caucasian | -96 |
Hispanic or Latino -93 | Hispanic or Latino | -93 |
African American/Black -100 | African American/Black | -100 |
Other -90 | Other | -90 |
LA Quinta Inns & Suites NPS by Age
LA Quinta Inns & Suites's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
LA Quinta Inns & Suites NPS by Usage
LA Quinta Inns & Suites's NPS was rated the highest by customers who have used LA Quinta Inns & Suites's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -94 | Less than 1 Year | -94 |
1 to 2 Years -85 | 1 to 2 Years | -85 |
2 to 5 Years -82 | 2 to 5 Years | -82 |
5 to 10 Years -100 | 5 to 10 Years | -100 |
Over 10 Years -97 | Over 10 Years | -97 |
LA Quinta Inns & Suites NPS vs. Competitors
Compared to its competitors, LA Quinta Inns & Suites's NPS is rated right above FabHotels, and is preceded by Choice Hotels.
| COMPANY | NPS Score | |
|---|---|---|
| Choice Hotels | -29 |
| LA Quinta Inns & Suites | -91 |
| FabHotels | -100 |
LA Quinta Inns & Suites Customer Reviews
Out of the 30 LA Quinta Inns & Suites customer reviews 2 were positive and 28 were constructive. LA Quinta Inns & Suites customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
LA Quinta Inns & Suites Customer Loyalty
56%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
56% of LA Quinta Inns & Suites users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
LA Quinta Inns & Suites Customer Loyalty Score by Gender
Male customers rated LA Quinta Inns & Suites's Customer Loyalty score 7% higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of LA Quinta Inns & Suites.
Male
61%
Yes
Female
54%
Yes
LA Quinta Inns & Suites Customer Loyalty Score by Ethnicity
LA Quinta Inns & Suites's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of LA Quinta Inns & Suites.
57
out of 100
Caucasian
55
out of 100
Hispanic or Latino
55
out of 100
African American/Black
50
out of 100
Other
LA Quinta Inns & Suites Customer Loyalty Score by Age
LA Quinta Inns & Suites's Customer Loyalty score was rated the highest by customers ages 31-35, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of LA Quinta Inns & Suites.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 70% | 18-25 | 70% |
26-30 55% | 26-30 | 55% |
31-35 78% | 31-35 | 78% |
36-40 24% | 36-40 | 24% |
41-45 40% | 41-45 | 40% |
46-50 46% | 46-50 | 46% |
51-55 57% | 51-55 | 57% |
56-60 62% | 56-60 | 62% |
61-65 57% | 61-65 | 57% |
66+ 66% | 66+ | 66% |
LA Quinta Inns & Suites Customer Loyalty Score by Usage
LA Quinta Inns & Suites's Customer Loyalty score was rated the highest by customers who have used LA Quinta Inns & Suites's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
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LA Quinta Inns & Suites Customer Loyalty Score by Industry
LA Quinta Inns & Suites's Customer Loyalty score was rated the highest by Construction industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
LA Quinta Inns & Suites Customer Loyalty vs. Competitors
Compared to its competitors, LA Quinta Inns & Suites's Customer Loyalty score is rated right below Choice Hotels.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| FabHotels | 100% |
| Choice Hotels | 83% |
| LA Quinta Inns & Suites | 56% |
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LA Quinta Inns & Suites Product Quality
1.5/5
LA Quinta Inns & Suites has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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LA Quinta Inns & Suites Product Information
LA Quinta Inns & Suites’s product quality score is a 1.5 out of 5 as rated by its users and customers. Reviewers from the Construction industry rated LA Quinta Inns & Suites's product the highest. Reviewers from the Tech industry rated LA Quinta Inns & Suites the lowest at 1.5.
- Website
- http://www.lq.com/
- Company Size
- 1-10 Employees
Industry
Tech
Travel
Quick Insights into LA Quinta Inns & Suites Product Quality
LA Quinta Inns & Suites's Product Quality score was rated highest by customers ages 18-25, and rated lowest by customers from the Travel and Hospitality industry.
Sign Up to unlock insights into how customers have ranked LA Quinta Inns & Suites' Product Quality.
Ranked LA Quinta Inns & Suites Product Quality the Highest
Ranked LA Quinta Inns & Suites Product Quality the Lowest
LA Quinta Inns & Suites Product Quality Score by Gender
LA Quinta Inns & Suites's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.
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Male
1.5/5
Female
1.5/5
LA Quinta Inns & Suites Product Quality Score by Ethnicity
LA Quinta Inns & Suites's Product Quality score was rated 1.5 stars by both African American/Black and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of LA Quinta Inns & Suites.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Other 1.5 | Other | 1.5 |
LA Quinta Inns & Suites Product Quality Score by Age
LA Quinta Inns & Suites's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of LA Quinta Inns & Suites.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 1.6 | 18-25 | 1.6 |
26-30 1.5 | 26-30 | 1.5 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
LA Quinta Inns & Suites Product Quality Score by Usage
LA Quinta Inns & Suites's Product Quality score was rated 1.5 stars by customers who have used LA Quinta Inns & Suites's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
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LA Quinta Inns & Suites Product Quality Score by Industry
LA Quinta Inns & Suites's Product Quality score was rated the highest by Construction industry customers, and the lowest by Travel and Hospitality industry customers.
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LA Quinta Inns & Suites Product Quality vs. Competitors
Compared to its competitors, LA Quinta Inns & Suites's Product Quality score is rated right below Choice Hotels.
| COMPANY | Product Quality Score | |
|---|---|---|
| FabHotels | 4.5/5 |
| Choice Hotels | 2.5/5 |
| LA Quinta Inns & Suites | 1.5/5 |
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LA Quinta Inns & Suites Pricing
LA Quinta Inns & Suites ROI & Value For Money
1.5/5
LA Quinta Inns & Suites has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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LA Quinta Inns & Suites Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Arts and Entertainment industry. The users from the Banking and Financial Services industry think that they had the lowest ROI from LA Quinta Inns & Suites.
Quick Insights into LA Quinta Inns & Suites ROI
LA Quinta Inns & Suites's ROI score was rated highest by customers from the Arts and Entertainment industry, and rated lowest by customers from the Tech industry.
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Ranked LA Quinta Inns & Suites ROI the Highest
Ranked LA Quinta Inns & Suites ROI the Lowest
LA Quinta Inns & Suites ROI Score by Gender
LA Quinta Inns & Suites's ROI score was rated 1.5 by both Female and Male customers on Comparably.
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Male
1.5/5
Female
1.5/5
LA Quinta Inns & Suites ROI Score by Ethnicity
LA Quinta Inns & Suites's ROI score was rated 1.5 stars by both African American/Black and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of LA Quinta Inns & Suites.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Other 1.5 | Other | 1.5 |
LA Quinta Inns & Suites ROI Score by Age
LA Quinta Inns & Suites's ROI score was rated 1.5 stars by customers ages 18-25 and customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of LA Quinta Inns & Suites.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 1.5 | 18-25 | 1.5 |
26-30 1.5 | 26-30 | 1.5 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
LA Quinta Inns & Suites ROI Score by Usage
LA Quinta Inns & Suites's ROI score was rated 1.5 stars by customers who have used LA Quinta Inns & Suites's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
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LA Quinta Inns & Suites ROI Score by Industry
LA Quinta Inns & Suites's ROI score was rated the highest by Arts and Entertainment industry customers, and the lowest by Tech industry customers.
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LA Quinta Inns & Suites Pricing vs. Competitors
Compared to its competitors, LA Quinta Inns & Suites's ROI score is rated right below FabHotels.
| COMPANY | Pricing Score | |
|---|---|---|
| Choice Hotels | 2.7/5 |
| FabHotels | 2.5/5 |
| LA Quinta Inns & Suites | 1.5/5 |
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LA Quinta Inns & Suites Customer Satisfaction (CSAT)
LA Quinta Inns & Suites Customer Satisfaction (CSAT) Score
7 / 100
LA Quinta Inns & Suites has an overall Customer Satisfaction score of 7 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
4%
Satisfied
3%
Neither Satisfied nor Dissatisfied
2%
Dissatisfied
14%
Very Dissatisfied
77%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into LA Quinta Inns & Suites Customer Satisfaction
LA Quinta Inns & Suites's Customer Satisfaction score was rated highest by customers from the Construction industry, and rated lowest by customers from the Travel and Hospitality industry.
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Ranked LA Quinta Inns & Suites Customer Satisfaction the Highest
Ranked LA Quinta Inns & Suites Customer Satisfaction the Lowest
LA Quinta Inns & Suites Customer Satisfaction Score by Gender
LA Quinta Inns & Suites's Customer Satisfaction score was rated 4 by both Female and Male customers on Comparably.
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4 / 100
MaleVery Satisfied | 2% | |
|---|---|---|
Satisfied | 2% | |
Neither Satisfied nor Dissatisfied | 3% | |
Dissatisfied | 8% | |
Very Dissatisfied | 85% |
4 / 100
FemaleVery Satisfied | 3% | |
|---|---|---|
Satisfied | 1% | |
Neither Satisfied nor Dissatisfied | 3% | |
Dissatisfied | 13% | |
Very Dissatisfied | 80% |
LA Quinta Inns & Suites Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
LA Quinta Inns & Suites' Customer Satisfaction (CSAT) score was rated 3% according to Caucasian users and customers.
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3 / 100
Very Satisfied
2%
Satisfied
1%
Neither Satisfied nor Dissatisfied
4%
Dissatisfied
12%
Very Dissatisfied
81%
CSAT according to Hispanic or Latino
LA Quinta Inns & Suites' Customer Satisfaction (CSAT) score was rated 7% according to Hispanic or Latino users and customers.
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7 / 100
Very Satisfied
7%
Satisfied
0%
Neither Satisfied nor Dissatisfied
7%
Dissatisfied
0%
Very Dissatisfied
86%
CSAT according to African American/Black
LA Quinta Inns & Suites' Customer Satisfaction (CSAT) score was rated 0% according to African American/Black users and customers.
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0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
12%
Very Dissatisfied
88%
CSAT according to Other
LA Quinta Inns & Suites' Customer Satisfaction (CSAT) score was rated 4% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of LA Quinta Inns & Suites.
4 / 100
Very Satisfied
4%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
15%
Very Dissatisfied
81%
LA Quinta Inns & Suites Customer Satisfaction Score by Age
LA Quinta Inns & Suites's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of LA Quinta Inns & Suites.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 0% | |||||||||||||||
| 26-30 | 0% | |||||||||||||||
| 31-35 | 11% | |||||||||||||||
| 36-40 | 8% | |||||||||||||||
| 41-45 | 0% | |||||||||||||||
| 46-50 | 10% | |||||||||||||||
| 51-55 | 9% | |||||||||||||||
| 56-60 | 5% | |||||||||||||||
| 61-65 | 0% | |||||||||||||||
| 66+ | 0% |
LA Quinta Inns & Suites Customer Satisfaction Score by Usage
LA Quinta Inns & Suites's Customer Satisfaction score was rated the highest by customers who have used LA Quinta Inns & Suites's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
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LA Quinta Inns & Suites Customer Satisfaction Score by Industry
LA Quinta Inns & Suites's Customer Satisfaction score was rated the highest by Construction industry customers, and the lowest by Travel and Hospitality industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "LA Quinta Inns & Suites Customer Satisfaction Score by Industry",
"text": "LA Quinta Inns & Suites's Customer Satisfaction score was rated the highest by Construction industry customers, and the lowest by Travel and Hospitality industry customers.",
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{
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{
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}LA Quinta Inns & Suites Customer Satisfaction vs. Competitors
Compared to its competitors, LA Quinta Inns & Suites's Customer Satisfaction score is rated right below Choice Hotels.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| FabHotels | 100% |
| Choice Hotels | 38% |
| LA Quinta Inns & Suites | 7% |
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LA Quinta Inns & Suites Customer Service
1.5/5
LA Quinta Inns & Suites has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About LA Quinta Inns & Suites's Customer Service
Address
Irving, TX
Website
http://www.lq.com/
Quick Insights into LA Quinta Inns & Suites Customer Service
LA Quinta Inns & Suites's Customer Service score was rated highest by customers who have used LA Quinta Inns & Suites's products/services for 1 to 2 Years, and rated lowest by customers from the Travel and Hospitality industry.
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Ranked LA Quinta Inns & Suites Customer Service the Highest
Ranked LA Quinta Inns & Suites Customer Service the Lowest
LA Quinta Inns & Suites Customer Service Score by Gender
LA Quinta Inns & Suites's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
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Male
1.5/5
Female
1.5/5
LA Quinta Inns & Suites Customer Service Score by Ethnicity
LA Quinta Inns & Suites's Customer Service score was rated 1.5 stars by both African American/Black and Other customers on Comparably.
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| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Other 1.5 | Other | 1.5 |
LA Quinta Inns & Suites Customer Service Score by Age
LA Quinta Inns & Suites's Customer Service score was rated 1.5 stars by customers ages 18-25 and customers ages 66+ on Comparably.
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| Summary | Age | Customer Service Score |
|---|---|---|
18-25 1.5 | 18-25 | 1.5 |
26-30 1.5 | 26-30 | 1.5 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
LA Quinta Inns & Suites Customer Service Score by Usage
LA Quinta Inns & Suites's Customer Service score was rated 1.5 stars by customers who have used LA Quinta Inns & Suites's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
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LA Quinta Inns & Suites Customer Service Score by Industry
LA Quinta Inns & Suites's Customer Service score was rated 1.5 stars by both Arts and Entertainment and Travel and Hospitality industry customers.
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LA Quinta Inns & Suites Customer Service vs. Competitors
Compared to its competitors, LA Quinta Inns & Suites's Customer Service score is rated right below FabHotels.
| COMPANY | Customer Service Score | |
|---|---|---|
| Choice Hotels | 2.6/5 |
| FabHotels | 2.5/5 |
| LA Quinta Inns & Suites | 1.5/5 |
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LA Quinta Inns & Suites as an Employer
2.6/5
LA Quinta Inns & Suites has a 2.6/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
LA Quinta Inns & Suites scored a -91 for Net Promoter Score and a -59 for Employee Net Promoter Score. NPS gauges how likely a customer of LA Quinta Inns & Suites would recommend the brand to a friend. ENPS measures how likely LA Quinta Inns & Suites employees would recommend working at LA Quinta Inns & Suites to a friend.
Net Promoter Score
-91
NPS Score
| 3% | Promoters |
|---|---|
| 3% | Passive |
| 94% | Detractors |
Employee Net Promoter Score
-59
eNPS Score
| 18% | Promoters |
|---|---|
| 5% | Passive |
| 77% | Detractors |
