100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Maven
Marketing or Exec? Claim Your Free Account
About Maven's Brand
MavenT is a mobility service offered by General Motors. Among its major competitors, Maven is ranked in 1st place for NPS while Uber is 2nd, and Syndio is 3rd.
Brand at a Glance
4/5
Product Quality
3.5/5
Pricing
Maven Ranking
- #1 / 4 of its competitors
Maven NPS
Maven's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Maven's customers would recommend using the product based on a scale of -100 to 100.
Maven Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Maven NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 100 | Sep 2022 | 100 |
How Other Brands Compare
Maven is ranked first for NPS among its competitors. Uber and Syndio come in second and third, with ExpertConnect coming in at #4.
Maven |  Uber |  Syndio |  ExpertConnect | |
| Global Ranking | #- | #90 | #- | #- |
| NPS | 100 | 23 | - | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $107.19B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Maven Product Quality
4/5
Maven has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Maven's overall Product Quality score rated by its users and customers.
Maven Product Information
Maven’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://mavendrive.com
- Company Size
- 11-50 Employees
Industry
Tech
Ecommerce and Marketplaces
FinTech
Maven Product Quality vs. Competitors
Compared to its competitors, Maven's Product Quality score is rated right above Uber.
Unlock Maven Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Maven Product Quality vs. Competitors data and gain insights into your customers today.
Maven Pricing
Maven ROI & Value For Money
3.5/5
Maven has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Maven's overall ROI score rated by its users and customers.
Maven Pricing vs. Competitors
Compared to its competitors, Maven's ROI score is rated right above Syndio, and is preceded by Uber.
Unlock Maven ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Maven ROI vs. Competitors data and gain insights into your customers today.
Maven Customer Satisfaction (CSAT)
Maven Customer Satisfaction (CSAT) Score
100 / 100
Maven has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Maven Customer Satisfaction vs. Competitors
Compared to its competitors, Maven's Customer Satisfaction score is rated right above Uber.
Unlock Maven Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Maven Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Maven as an Employer
4.1/5
Maven has a 4.1/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Maven scored a 100 for Net Promoter Score and a 67 for Employee Net Promoter Score. NPS gauges how likely a customer of Maven would recommend the brand to a friend. ENPS measures how likely Maven employees would recommend working at Maven to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
67
eNPS Score
| 67% | Promoters |
|---|---|
| 33% | Passive |
| 0% | Detractors |
