100
NPS
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Monroe
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About Monroe's Brand
Monroe Clothing is an online shopping portal for all your favourite fashion brands Among its major competitors, Monroe is ranked in 1st place for NPS while Target is 2nd, and Gabriel is 3rd.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Monroe Ranking
- #1 / 4 of its competitors
Monroe NPS
Monroe's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Monroe's customers would recommend using the product based on a scale of -100 to 100.
Monroe Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Monroe NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2020 100 | Dec 2020 | 100 |
How Other Brands Compare
Monroe is ranked first for NPS among its competitors. Target and Gabriel come in second and third, with CPS Technologies coming in at #4.
Monroe |  Target |  CPS Technologies |  Gabriel | |
| Global Ranking | #- | #7 | #- | #- |
| NPS | 100 | 36 | - | 0 |
| Valuation Updated every 24 hours for public companies | - | $94.56B | $156.23M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Monroe NPS vs. Competitors
Compared to its competitors, Monroe's NPS is rated right above Target.
| COMPANY | NPS Score | |
|---|---|---|
| Monroe | 100 |
| Target | 36 |
| Gabriel | 0 |
| CPS Technologies | N/A |
Monroe Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Monroe users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Monroe Customer Loyalty vs. Competitors
Compared to its competitors, Monroe's Customer Loyalty score is rated right above Gabriel.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Monroe | 100% |
| Gabriel | 100% |
| Target | 82% |
| CPS Technologies | N/A |
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Monroe Product Quality
5/5
Monroe has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Monroe Product Information
Monroe’s product quality score is a 5 out of 5 as rated by its users and customers.
- Company Size
- 1-10 Employees
Monroe Product Quality vs. Competitors
Compared to its competitors, Monroe's Product Quality score is rated right above Target.
| COMPANY | Product Quality Score | |
|---|---|---|
| Monroe | 5/5 |
| Target | 4.1/5 |
| Gabriel | 4/5 |
| CPS Technologies | N/A |
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Monroe Pricing
Monroe ROI & Value For Money
5/5
Monroe has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Monroe Pricing vs. Competitors
Compared to its competitors, Monroe's ROI score is rated right above Gabriel.
| COMPANY | Pricing Score | |
|---|---|---|
| Monroe | 5/5 |
| Gabriel | 4/5 |
| Target | 3.9/5 |
| CPS Technologies | N/A |
Unlock Monroe ROI vs. Competitors Data
VS
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Monroe Customer Service
5/5
Monroe has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Monroe's Customer Service
Website
https://www.monore-clothing.com
Monroe Customer Service vs. Competitors
Compared to its competitors, Monroe's Customer Service score is rated right above Target.
| COMPANY | Customer Service Score | |
|---|---|---|
| Monroe | 5/5 |
| Target | 4/5 |
| Gabriel | 2.5/5 |
| CPS Technologies | N/A |
Unlock Monroe Customer Service vs. Competitors Data
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Sign Up for Brand Profile PRO to get the full Monroe Customer Service vs. Competitors data and gain insights into your customers today.
Monroe as an Employer
2.4/5
Monroe has a 2.4/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Monroe scored a 100 for Net Promoter Score and a -50 for Employee Net Promoter Score. NPS gauges how likely a customer of Monroe would recommend the brand to a friend. ENPS measures how likely Monroe employees would recommend working at Monroe to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-50
eNPS Score
| 25% | Promoters |
|---|---|
| 0% | Passive |
| 75% | Detractors |
