-100
NPS
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Oracle Labs
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About Oracle Labs' Brand
The Mission of Oracle Labs is straightforward Among its major competitors, Oracle Labs is ranked in 2nd place for NPS while Oracle is 1st.
Oracle Labs Ranking
- #2 / 2 of its competitors
Oracle Labs NPS
Oracle Labs's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Oracle Labs's customers would recommend using the product based on a scale of -100 to 100.
Oracle Labs Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Oracle Labs NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2022 -100 | Jun 2022 | -100 |
How Other Brands Compare
Oracle Labs is ranked second for NPS among its competitors. Oracle comes in first.
Oracle Labs |  Oracle | |
| Global Ranking | #- | #173 |
| NPS | -100 | 11 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral |
| Valuation Updated every 24 hours for public companies | - | $207.07B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Oracle Labs NPS vs. Competitors
Compared to its competitors, Oracle Labs's NPS is rated right below Oracle.
| COMPANY | NPS Score | |
|---|---|---|
| Oracle | 11 |
| Oracle Labs | -100 |
Oracle Labs as an Employer
Consumer vs. Employees
Oracle Labs scored a -100 for Net Promoter Score and a -30 for Employee Net Promoter Score. NPS gauges how likely a customer of Oracle Labs would recommend the brand to a friend. ENPS measures how likely Oracle Labs employees would recommend working at Oracle Labs to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-30
eNPS Score
| 30% | Promoters |
|---|---|
| 10% | Passive |
| 60% | Detractors |
