100
NPS
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Rallio
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About Rallio's Brand
Rallio enables multi-location brands and SMB operators to optimize their social media engagement, while managing their entire social media presence, online reputation, and online directory listings in one dashboard for all locations. By automating agency-like services and employee advocacy across their social media pages, brands multiply their reach exponentially and experience rapid month-over-month growth on social media.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4.5/5
Pricing
4.5/5
Customer Service
Rallio NPS
Rallio's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Rallio's customers would recommend using the product based on a scale of -100 to 100.
Rallio Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Rallio NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2021 100 | Mar 2021 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Rallio Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Rallio users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Rallio Product Quality
5/5
Rallio has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Rallio Product Information
Rallio’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.rallio.com
- Company Size
- 11-50 Employees
Industry
Tech
SaaS
Social
Rallio Pricing
Rallio ROI & Value For Money
4.5/5
Rallio has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
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Rallio Customer Service
4.5/5
Rallio has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
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About Rallio's Customer Service
Address
400 Spectrum Center Dr Ste 1250, Irvine, CA 92618
Website
http://www.rallio.com
Phone Number
9498613900
Rallio's Social Links
Rallio as an Employer
4.3/5
Rallio has a 4.3/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Rallio scored a 100 for Net Promoter Score and a 71 for Employee Net Promoter Score. NPS gauges how likely a customer of Rallio would recommend the brand to a friend. ENPS measures how likely Rallio employees would recommend working at Rallio to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
71
eNPS Score
| 78% | Promoters |
|---|---|
| 15% | Passive |
| 7% | Detractors |
