0
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Veristat, Inc.
Marketing or Exec? Claim Your Free Account
About Veristat, Inc. Brand
Veristat, a full service Clinical Research Organization (CRO). Among its major competitors, Veristat, Inc. is ranked in 2nd place for NPS while Abbott is 1st, and Opko Health is 3rd.
Brand at a Glance
2.5/5
Product Quality
2.5/5
Pricing
3/5
Customer Service
Veristat, Inc. Ranking
- #2 / 4 of its competitors
Veristat, Inc. NPS
Veristat, Inc.'s Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Veristat, Inc.'s customers would recommend using the product based on a scale of -100 to 100.
Veristat, Inc. Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Veristat, Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2024 0 | Jan 2024 | 0 |
How Other Brands Compare
Veristat, Inc. is ranked second for NPS among its competitors. Abbott and Opko Health come in first and third, with Egalet Corporation coming in at #4.
Veristat, Inc. |  Abbott |  Opko Health |  Egalet Corporation | |
| Global Ranking | #- | #168 | #- | #- |
| NPS | 0 | 35 | -100 | - |
| Valuation Updated every 24 hours for public companies | - | $210.71B | $1.19B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Veristat, Inc. NPS vs. Competitors
Compared to its competitors, Veristat, Inc.'s NPS is rated right above MWI Veterinary Supply, and is preceded by Abbott.
| COMPANY | NPS Score | |
|---|---|---|
| Abbott | 35 |
| Veristat, Inc. | 0 |
 | MWI Veterinary Supply | N/A |
| Opko Health | -100 |
Veristat, Inc. Product Quality
2.5/5
Veristat, Inc. has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Veristat, Inc. overall Product Quality score rated by its users and customers.
Veristat, Inc. Product Information
Veristat, Inc.’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://www.veristat.com
- Company Size
- 51-200 Employees
Industry
Tech
Biotech and Pharmaceuticals
Healthcare
Veristat, Inc. Product Quality vs. Competitors
Compared to its competitors, Veristat, Inc.'s Product Quality score is rated right above Opko Health, and is preceded by Abbott.
| COMPANY | Product Quality Score | |
|---|---|---|
| Abbott | 4/5 |
| Veristat, Inc. | 2.5/5 |
| Opko Health | 2.5/5 |
| MWI Veterinary Supply | N/A |
Unlock Veristat, Inc. Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Veristat, Inc. Product Quality vs. Competitors data and gain insights into your customers today.
Veristat, Inc. Pricing
Veristat, Inc. ROI & Value For Money
2.5/5
Veristat, Inc. has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Veristat, Inc. overall ROI score rated by its users and customers.
Veristat, Inc. Pricing vs. Competitors
Compared to its competitors, Veristat, Inc.'s ROI score is rated right above Opko Health, and is preceded by Abbott.
| COMPANY | Pricing Score | |
|---|---|---|
| Abbott | 3.9/5 |
| Veristat, Inc. | 2.5/5 |
| Opko Health | 2.5/5 |
| MWI Veterinary Supply | N/A |
Unlock Veristat, Inc. ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Veristat, Inc. ROI vs. Competitors data and gain insights into your customers today.
Veristat, Inc. Customer Satisfaction (CSAT)
Veristat, Inc. Customer Satisfaction (CSAT) Score
100 / 100
Veristat, Inc. has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Veristat, Inc. Customer Satisfaction vs. Competitors
Compared to its competitors, Veristat, Inc.'s Customer Satisfaction score is rated right above Abbott.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Veristat, Inc. | 100% |
| Abbott | 76% |
| Opko Health | 0% |
| MWI Veterinary Supply | 0% |
Unlock Veristat, Inc. Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Veristat, Inc. Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Veristat, Inc. Customer Service
3/5
Veristat, Inc. has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock Veristat, Inc. overall Customer Service score rated by its users and customers.
About Veristat, Inc.'s Customer Service
Address
118 Turnpike Road, Southborough, MA 01772
Website
http://www.veristat.com
Veristat, Inc. Customer Service vs. Competitors
Compared to its competitors, Veristat, Inc.'s Customer Service score is rated right above Opko Health, and is preceded by Abbott.
| COMPANY | Customer Service Score | |
|---|---|---|
| Abbott | 3.9/5 |
| Veristat, Inc. | 3/5 |
| Opko Health | N/A |
| MWI Veterinary Supply | N/A |
Unlock Veristat, Inc. Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Veristat, Inc. Customer Service vs. Competitors data and gain insights into your customers today.
Veristat, Inc. as an Employer
3.4/5
Veristat, Inc. has a 3.4/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Veristat, Inc. scored a 0 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Veristat, Inc. would recommend the brand to a friend. ENPS measures how likely Veristat, Inc. employees would recommend working at Veristat, Inc. to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 40% | Promoters |
|---|---|
| 20% | Passive |
| 40% | Detractors |
