-100
NPS
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Brand Page
VoteBash
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About VoteBash's Brand
VoteBash helps organizations achieve profitability in their market research, using personalization, entertainment, and gamification. VoteBash is endorsed by and has partnered with a plethora of Fortune 500 brands and has portals deployed in over 30 countries including America, Europe, Asia, and the Middle East. VoteBash is an award-winning, game-changing, global market research company that is set to become the opinion layer of the Internet. VoteBash provides a new space of engagement with a turn-key solution for real-time actionable data feedback, market analytics, advertising, personalized messaging, retargeting, brand awareness and more.
Brand at a Glance
54%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
VoteBash NPS
VoteBash's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether VoteBash's customers would recommend using the product based on a scale of -100 to 100.
VoteBash Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
VoteBash NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2021 -100 | Mar 2021 | -100 |
Apr 2021 -100 | Apr 2021 | -100 |
Dec 2022 -100 | Dec 2022 | -100 |
Nov 2023 -100 | Nov 2023 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
VoteBash Customer Loyalty
54%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
54% of VoteBash users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
VoteBash Product Quality
1.5/5
VoteBash has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock VoteBash's overall Product Quality score rated by its users and customers.
VoteBash Product Information
VoteBash’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- https://www.votebash.com
- Company Size
- 201-500 Employees
Industry
Marketing, Advertising and Research
VoteBash Pricing
VoteBash ROI & Value For Money
1.5/5
VoteBash has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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VoteBash Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
VoteBash Customer Service
1.5/5
VoteBash has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock VoteBash's overall Customer Service score rated by its users and customers.
About VoteBash's Customer Service
Address
1201 N. Orange St., Ste 700, Wilmington, DE 19801
Website
https://www.votebash.com
Phone Number
302-613-0777
VoteBash as an Employer
4.9/5
VoteBash has a 4.9/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
VoteBash scored a -100 for Net Promoter Score and a 82 for Employee Net Promoter Score. NPS gauges how likely a customer of VoteBash would recommend the brand to a friend. ENPS measures how likely VoteBash employees would recommend working at VoteBash to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
82
eNPS Score
| 86% | Promoters |
|---|---|
| 10% | Passive |
| 4% | Detractors |
