-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
xendit
Marketing or Exec? Claim Your Free Account
About xendit's Brand
XENDIT is a mobile wallet that allows consumers to pay each-other simply and without fees. Among its major competitors, xendit is ranked in 2nd place for NPS while Mastercard is 1st, and Xfers is 3rd.
xendit Ranking
- #2 / 3 of its competitors
xendit NPS
xendit's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether xendit's customers would recommend using the product based on a scale of -100 to 100.
xendit Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
xendit NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2023 -100 | Sep 2023 | -100 |
How Other Brands Compare
xendit is ranked second for NPS among its competitors. Mastercard and Xfers come in first and third.
xendit |  Mastercard |  Xfers | |
| Global Ranking | #- | #88 | #- |
| NPS | -100 | 27 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - |
| Valuation Updated every 24 hours for public companies | - | $350.76B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
xendit NPS vs. Competitors
Compared to its competitors, xendit's NPS is rated right below Mastercard.
| COMPANY | NPS Score | |
|---|---|---|
| Mastercard | 27 |
| xendit | -100 |
Consumer vs. Employees
xendit scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of xendit would recommend the brand to a friend. ENPS measures how likely xendit employees would recommend working at xendit to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
