10 Federal Storage Employee Reviews
Out of 325 10 Federal Storage employee reviews, 91% were positive. The remaining 9% were constructive reviews with the goal of helping 10 Federal Storage improve their work culture. The Customer Support team, with 95% positive reviews, reports the best experience at 10 Federal Storage compared to all other departments at the company. The HR team offered the most constructive feedback, with 13% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Seems to be getting progressively worse, as company is gearing towards an IPO
Review from Operations Dept
Overall, has been positive and look forward to continuing to work for this organization.
Review from Operations Dept
What do you like best about the leadership team?
They are always responsive with the resources and support needed for me to successfully maintain my two properties at the highest level possible.
Review from Operations Dept
They are always quick to help me whenever I reach out for assistance. Any problem, big or small, they are always happy to help.
Supporting growth within the team
Review from Customer Support Dept
That I actually feel cared for as an employee
Quick to respond to issues
Review from Operations Dept
What does the leadership team need to get better at?
Less unnecessary hassle would be better.
Review from Operations Dept
Positive feedback, training, and communication
Communication, transparency, fair treatment, aligning actions with words, making employees feel valued and appreciated, gratitude for tenants, engaging with employees, and providing more opportunities for employees to provide feedback
Review from HR Dept
What is the best part about your compensation package?
Great healthcare benefits that are no cost to me.
Review from Operations Dept
401k and cell phone per diem.
Review from Operations Dept
Heath Insurance package is fantastic
Review from Customer Support Dept
Paid healthcare is probably my favorite
The health insurance has been stellar and has been a huge help during my sudden health declines.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Bonuses were cut without clear metrics on a new end of year bonus structure. Unsure if this will essentially lead to a pay cut - would just like transparency.
The work load is increasing. Salaries are not. This was not a good year to take away the cost of living increase. Internal promotion opportunities seem to only be at the office and available to external candidates.
Review from Operations Dept
I feel undervalued because my pay rate isn't compatible with the rate of inflation that is currently happening. This area is quite expensive and the pay is barely enough to survive off of. A three-dollar raise for the entire company and every year thereafter a cost of living adjustment.
Review from Customer Support Dept
I would feel more valued if my job made a little more money, or if they gave me a company truck so I wouldn't have to put the miles on my truck
Review from Operations Dept
The pay scale among my specific department is very skewed based on when you were hired. Senior employees are not paid the same base rate as new hires, even when we are performing the same work.
What are some of the best things about your team?
Highly skilled and hard working
Review from Operations Dept
Sometimes if the workday is stressful, it's nice to know the team is here to help and keep things light!
They are supportive and feel like my work family
Review from Customer Support Dept
They are easy to get along with and work with. It makes me feel confident in them and myself
Easy to speak to and work with.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Communication between the different levels of employees still leaves a lot to be desired. Something as simple as turn your "out of the office reply "on when you are out of the office. We installed this microsoft 365 and it seems like no one teally uses it thst much.
Review from Operations Dept
There is no real consistency between us. A lot of misinformation.
Review from Operations Dept
There is a lot of negativity and gossiping that goes on. The atmosphere is not positive and uplifting. Need to improve attitudes and teamwork.
The drama in the office is out of control. It has lessened since Andrew and Geoff have been brought onto the team. However, the owners often reinforce the negative behavior, allowing others to continue acting the way they do. It's a toxic environment most of the time. Even with new people like Jacob
Review from Operations Dept
What is most positive about the culture and environment at your company?
Good balance of caring about employees as well as the bottom line.
Review from Operations Dept
Ability to make my own schedule
Review from Operations Dept
This team likes to encourage everyone and are always quick to give praise and shout-out good work!
You can be yourself and still fit in, Individuality is important to our environment
Review from Customer Support Dept
Friendly and understanding people who seem to care about each other.
Review from Operations Dept
What needs to change to make the company culture better?
Team building meetings, once a month meetings with entire company in a room together discussing plans, goals, achievements. Allowing for open questions.
Consequences for negative and toxic actions that are not directly related to the company's success and work-related topics. Fairness for all employees to be treated equally rather than by rank. Discourage gossip and drama, encourage positivity, and uplifting each other to succeed together.
Review from Operations Dept
The bullying, gossiping, and unprofessional conduct, have to stop. Leadership should spearhead this a bit more aggressively to nip it in the bud. People should not have to worry about going to work for fear of poor treatment and lack of understanding or patience. People deal with enough outside work
Review from Operations Dept
What did you like most about the interview process?
Quick response time after interviews
What would you improve about your company's interview process?
There aren't any Interviews reviews of 10 Federal Storage yet.
Be the first to contribute a review.
What makes you most happy at work?
Getting empty units turned over and rented. Having a very high occupancy rate!
Review from Operations Dept
Flexible schedule as a property operations technician
Review from Operations Dept
Feeling productive, and that I accomplished something each day.
I get to work with people I enjoy being around. That makes things so much better
Review from Customer Support Dept
The ability to work with little customer interaction so I can focus on maintaining the properties and working on projects.
Review from Operations Dept
What's going wrong and how can it be improved?
There is no interest in or discussion of investing in the career development of employees. Giving feedback, entrusting with greater responsibilities, etc.
We don't have enough help and people seem to be getting burnt out while additional responsibilities and expectations are being added
Review from HR Dept
Poor work-life balance for night shift employees. Without shift differential pay it's not worth missing out on family time and part-time gigs for extra income. I'll most likely be quitting soon because of this.
Review from Customer Support Dept
What do you like best about your company?
There is an air of excitability about the future.
What would you most like to see improved at your company?
Continued growth in the technical spaces.