Jack's Family Restaurants Outlook Employee Reviews | Comparably
"Jack's operates a restaurant chain that offers hamburgers, fries and hand-dipped blue bell ice cream." read more
EMPLOYEE
PARTICIPANTS
752
TOTAL
RATINGS
5880

Jack's Family Restaurants Outlook Employee Reviews

What makes you most happy at work?

My customer do that makes my day

Showing my way to be better to my coworkers and managers

Getting to work with most of our team

helping others and great customers

Learning more so I can move up an working with awesome employees

My co workers and the customers

A list of similar complaints we, as a team with strong camaraderie, have regarding the GM.

I like for everybody to stay in their position help each other out, and I love to make my customers happy

Review from Customer Success Dept

The thing that makes me happiest at work is seeing the smile on my customers faces!

Serving the customers each day

When certain people are not here. Then you can have a good day or night at work.

But I get to do my job

Seeing people smile and laugh together!

The ability to grow and move forward into the company

Review from Operations Dept

The customers absolutely love me

Seeing everyone do their job

Everything and everyone does. Love the people.

The customers that appreciate your hard work

the customers and most workers

The customers the regulars and business mottos are great!

What's going wrong and how can it be improved?

People not being trained ! Quality is going down fast!

Come to my store and you can find out

Just need to hire more people to take up the slack so one person doesn't have to do 5 things at once

The store has roaches and nasty and general manager has bad attitude with customers and employees

The wait times are horrible

What isn't or hasn't been wrong!! I could write a Book about this job experience for over 2 months now!!! LOL

Review from Customer Success Dept

They say that we're understaffed and management won't do anything to help us upper management is the key problem lying to people to get them in there and then not keeping their promises

People are quitting because theyre being promised things that havr not come to fruition

Need incentives. Need people who want to work. Need to give them a reason to work

Review from Sales Dept

Train the empolys and not tell them to figure it out

i just wanna be put on the schedule so i can work

Need more employees better management and better working conditions and better service

Review from Operations Dept

What do you like best about your company?

The learning process and training that you go through so you can celebrate through the company

Review from Operations Dept

What would you most like to see improved at your company?

For more employees to work together and I understand each other and learn the goals and of operation

Review from Operations Dept

Review Sentiment at Jack's Family Restaurants

69
69%
31
31%

About Jack's Family Restaurants' Outlook

D
59/100

Where This Score Ranks Jack's Family Restaurants' Outlook

BOTTOM
20%

In the Bottom 20% of 1799 similar size companies on Comparably

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Not enough ratings to compare against companies in Anniston, AL

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Not enough ratings to compare against competitors

Jack's Family Restaurants' Outlook is scored a D by 1156 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Jack's Family Restaurants' Outlook score is an accurate reflection of their overall culture score, with employees rating Outlook to be similar to Jack's Family Restaurants' overall culture sentiment. Use the filters below to understand Jack's Family Restaurants employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 12 days ago.

Rate Outlook the Highest

  • Experience - Entry Level
    +12%
  • Gender - Female
    +3%

Rate Outlook the Lowest

  • Department - Operations
    -21%
  • Gender - Male
    -14%
  • Ethnicity - Other
    -12%

How Jack's Family Restaurants' Outlook Score is Calculated

FILTER RATINGS BY

Results from 737 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

56
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic23%
Good25%
Neutral30%
Bad12%
Terrible10%
How do your customers perceive your company?
AnswerPercent
Yes54%
No46%
Are you typically excited about going to work each day?
×
Rate your company