Jack's Family Restaurants Employee Reviews
Out of 412 Jack's Family Restaurants employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Jack's Family Restaurants improve their work culture. The Sales team, with 82% positive reviews, reports the best experience at Jack's Family Restaurants compared to all other departments at the company.
What does the leadership team need to get better at?
Supervising leading teaching communicating control
Everything as a whole as a store
They need to get better at doing their job in general and not hanging around on their phones
Communication and safe work enviroments
Everything because they need help
Why do you feel undervalued and what would make you feel better about your compensation?
More appreciation and gratitude shown.
yes I'm a great manger and went thru something but did not believe me at all
I am owed 3 paychecks
Another of mangers don't need the position they are in because they don't know how to treat the team and the staff they have leading to high turn over rates.
More money and better leadership
What do your coworkers need to improve and how could you work together better?
They need to actually do their job and stop having someone else do it for them say they can chat with manager and play on their phones
Teaching the trainees correctly and helping more
Coworkers are fine to be honest
Stop the horse playing so much
Talk to people better than they do
What needs to change to make the company culture better?
All the managers including the GM need to be replaced
Need a general manager who will work with employees
The regional director and above aren't willing to adapt with the times and demand too much of gm's
Review from Operations Dept
Everything the store manager is so rude
Being honest about pay, and scheduling night shift to actually be succesful
What would you improve about your company's interview process?
It should not take 3 weeks after initial interview to be contacted for employment
Eye contact and the communication
General management should actually show up.
Don't keep people waiting for an hour plus. Don't reschedule once a candidate shows up
Review from Operations Dept
If they weren't so rude to people about interviewing we would probably have more people to start work granted they probably wouldn't stay because of all the lies and mistreatment of employees
What's going wrong and how can it be improved?
People not being trained ! Quality is going down fast!
Come to my store and you can find out
Just need to hire more people to take up the slack so one person doesn't have to do 5 things at once
The store has roaches and nasty and general manager has bad attitude with customers and employees
The wait times are horrible
What would you most like to see improved at your company?
For more employees to work together and I understand each other and learn the goals and of operation
Review from Operations Dept