"Jack's operates a restaurant chain that offers hamburgers, fries and hand-dipped blue bell ice cream." read more
Jack's Family Restaurants Company Culture
Jack's Family Restaurants Culture
This score is derived from employee ratings & reviews2.8/5
Jack's Family Restaurants' Overall Culture is rated D
Top Rated Culture Dimensions
Executive Team
C-eNPS
C-CEO Rating
D+Environment
D+Leadership
D+Jack's Family Restaurants CEO
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Benny LaRussa
62 /100
See More
Diversity at Jack's Family Restaurants
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F
Diverse employees at Jack's Family Restaurants have rated Environment, Retention, and Manager as the highest categories they have scored
Women at Jack's Family Restaurants
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Women at Jack's Family Restaurants have rated Environment, Retention, and Team as the highest categories they have scored
Jack's Family Restaurants eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Recommend to a Friend?
-24
Jack's Family Restaurants employees are -24% more likely to recommend Jack's Family Restaurants as a great place to work
| 32% | Promoters |
|---|---|
| 12% | Passives |
| 56% | Detractors |
Working at Jack's Family Restaurants
Working at Jack's Family Restaurants is rated below average by 752 employees, across various culture dimensions. Jack's Family Restaurants employees rate Executive Team highest among all categories, and think that Perks And Benefits and Meetings have the most room for improvement, putting Jack's Family Restaurants’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Anniston, AL. See below in detail how working at Jack's Family Restaurants was rated by employees.
Overall Company Culture at Jack's Family Restaurants
D
Overall Company Culture at Jack's Family Restaurants is rated D
Last updated 11 days ago
Bottom
20%
Jack's Family Restaurants ranks in the Bottom 20% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Jack's Family Restaurants Employee Reviews
Out of 412 Jack's Family Restaurants employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Jack's Family Restaurants improve their work culture.
| Positive Reviews | 69% |
|---|---|
| Constructive Feedback | 31% |
Positive Reviews From Jack's Family Restaurants Employees
- What did you like most about the interview process?Thought it would Be A positive mindset with great family environment. Great management at that point but management has all changed
- What are some of the best things about your team?The workers that Stand for what is right and try to make Jack's The Best Ser've Quality Food and Stand up to Jack's standards !!The team members that do not let the negativity of others that should be leaders tare them down n Still Hold Up to great service and hard work ethics !
- What makes you most happy at work?My customer do that makes my day
Constructive Feedback From Jack's Family Restaurants Employees
- What does the leadership team need to get better at?Supervising leading teaching communicating control
- What does the leadership team need to get better at?Everything as a whole as a store
- What's going wrong and how can it be improved?People not being trained ! Quality is going down fast!
Jack's Family Restaurants Company Information
Jack's Family Restaurants Company Overview
"Jack's operates a restaurant chain that offers hamburgers, fries and hand-dipped blue bell ice cream."
Jack's Family Restaurants Mission, Vision & Values
Jack's Family Restaurants Mission Statement
This instant success was built on a foundation of great service, great food, and great people.
Jack's Family Restaurants Values
- Smiling faces and friendly service.
- Integrity
- Fun
- Developing and training our people is a passion.
- Never Settle
- Results
- Recognition
- Team work
- Service to community
| Headquarter | Birmingham, AL United States of America |
|---|---|
| Website | www.eatatjacks.com |
| Founding Date | 1960 |
| Company Status | Private |
A Day in the Life
A Day in the Life
Jack's Family Restaurants employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at Jack's Family Restaurants report the work pace is comfortably fast
Work Pace
A Day in the Life
65% of Jack's Family Restaurants employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Jack's Family Restaurants employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
33% of Jack's Family Restaurants employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Jack's Family Restaurants employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
53% of Jack's Family Restaurants employees call their work environment negative
Environment
Jack's Family Restaurants Employees
752 employees at Jack's Family Restaurants have reviewed Jack's Family Restaurants across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 11 days ago.
Overall, the 752 Jack's Family Restaurants employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Jack's Family Restaurants are mostly dissatisfied with their total compensation at Jack's Family Restaurants, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Jack's Family Restaurants are not very pleased with their team. 752 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Jack's Family Restaurants are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Jack's Family Restaurants believe the environment at Jack's Family Restaurants is positive. Most Participants believe the pace of work at Jack's Family Restaurants is comfortably fast. About 61% of the employees at Jack's Family Restaurants work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Jack's Family Restaurants are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Jack's Family Restaurants - Employee Onboarding
The prevailing opinion from employees about joining Jack's Family Restaurants is that the company was unprepared on their first day. Jack's Family Restaurants employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Jack's Family Restaurants KPIs and OKRs
At Jack's Family Restaurants 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Jack's Family Restaurants' KPIs and OKRs is essential for its success. Out of 3 Jack's Family Restaurants employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Jack's Family Restaurants CEO & Leadership
Jack's Family Restaurants CEO - Benny LaRussa
62 /100
Benny’s approval rate is lower compared to CEOs at similar sized companies, putting Benny in the Bottom 25% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Anniston, AL. Benny LaRussa’s employees rank Jack's Family Restaurants in the Bottom 30% for Executive Team, in the Bottom 25% for Environment, and in the Bottom 25% for Leadership. LaRussa is generally unpopular with Jack's Family Restaurants employees, but ranks especially low with employees with Over 10 Years experience, and by African American/Black employees and employees in the Operations department. However, employees with Entry Level experience have a slightly more favorable view of the CEO.
Jack's Family Restaurants Leadership
The Jack's Family Restaurants Executive Team is rated a “C-” and led by CEO Benny LaRussa, CFO Matthew Lallatin, and Vice President of Marketing Jake Taylor
Benny LaRussa CEO / President
Benny LaRussa serves as the CEO / President of Jack's Family Restaurants.
Matthew Lallatin CFO
Matthew Lallatin serves as the CFO of Jack's Family Restaurants, Inc.. Matthew started at Jack's Family Restaurants,... read more
Jake Taylor Vice President of Marketing
Jake Taylor serves as the Vice President of Marketing of Jack's Family Restaurants, Inc.. Jake started at Jack's Family... read more
Jack's Family Restaurants Salaries
How much does Jack's Family Restaurants pay?
How much do people at Jack's Family Restaurants get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Jack's Family Restaurants is $99,622, or $47 per hour, while the estimated median salary is $116,633, or $56 per hour.
At Jack's Family Restaurants, the highest paid job is a Director of Engineering at $168,094 annually and the lowest is an Admin Assistant at $45,032 annually. Average Jack's Family Restaurants salaries by department include: Engineering at $122,619, Design at $88,658, Marketing at $152,365, and Customer Support at $59,117. Half of Jack's Family Restaurants salaries are above $116,633.
307 employees at Jack's Family Restaurants rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 905 ratings) while 295 employees at Jack's Family Restaurants rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 297 ratings).
Last updated 18 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $66k | $66k | 1st Percentile |
20th Percentile $91k | $91k | 20th Percentile |
40th Percentile $112k | $112k | 40th Percentile |
60th Percentile $180k | $180k | 60th Percentile |
80th Percentile $229k | $229k | 80th Percentile |
100th Percentile $321k | $321k | 100th Percentile |
$99,622*
Average Compensation
$116,633*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Jack's Family Restaurants Salaries by Department
Diversity & Inclusion at Jack's Family Restaurants
Diverse employees at Jack's Family Restaurants score the company 50/100 across various culture categories, placing Jack's Family Restaurants in the Bottom 5% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Jack's Family Restaurants across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Jack's Family Restaurants PTO
Jack's Family Restaurants' PTO and Vacation policy typically gives 0-10 days off a year. Paid Time Off is Jack's Family Restaurants' most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Jack's Family Restaurants' benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Jack's Family Restaurants Careers
Jack's Family Restaurants Jobs
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Overview of Candidates Interested in Jack's Family Restaurants on Comparably
Candidates By Department
All Industries | 100% |
|---|
Candidates By Location
Minneapolis | 50% | |
|---|---|---|
Boston | 50% |
Frequently Asked Questions regarding Jack's Family Restaurants
Who is the CEO of Jack's Family Restaurants?
Jack's Family Restaurants CEO is Benny LaRussa, their score by employees is 62
What is Jack's Family Restaurants eNPS?
The eNPS for Jack's Family Restaurants is -24
What is the salary for Sales Manager in Jack's Family Restaurants?
Sales Manager average salary in the US is 117k
What are the salaries in the Design in Jack's Family Restaurants?
The average salaries for Design in Jack's Family Restaurants is 89k
Who is Jack's Family Restaurants leadership?
Matthew Lallatin & Jake Taylor are part of Jack's Family Restaurants leadership, Benny LaRussa is the CEO
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