59
out of 100
24 Hour Fitness is the world's largest privately owned and operated fitness center chain, and third in number of clubs behind Gold's Gym read more
24 Hour Fitness Competitors
24 Hour Fitness competitors include Mountainside Fitness, Gold's Gym, Equinox and LA Fitness. 24 Hour Fitness ranks 1st in Customer Net Promoter Score on Comparably vs its competitors. See below how 24 Hour Fitness compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
3rd
Gender Rank
3rd
Diversity Rank
2nd
Product Quality
3rd
NPS Rank
1st
Pricing Rank
1st
Customer Service
2nd
See 24 Hour Fitness Culture vs Competitors:
- 1st
Mountainside Fitness92 / 100 - 2nd
Gold's Gym63 / 100 - 3rd
Equinox53 / 100 - 4th24 Hour Fitness53 / 100
- 5th
LA Fitness48 / 100
24 Hour Fitness Competitors at a Glance
CEO Ratings Comparison
24 Hour Fitness' CEO Score Ranks 2nd
109 Employees at 24 Hour Fitness rate Chris Roussos a 53 out of 100, which ranks them 2nd below Gold's Gym's CEO,Brandon Bean. Last rating was months ago.
- 1st
Brandon BeanGold's Gym105 Employees at Gold's Gym rate Brandon Bean a 59 out of 100, which ranks them 1st out of 24 Hour Fitness' competitors. Last rating was months ago.
- 3rd
Harvey SpevakEquinox51out of 100143 Employees at Equinox rate Harvey Spevak a 51 out of 100, which ranks them 3rd out of 24 Hour Fitness' competitors. Last rating was months ago.
- 4th
Louis WelchLA Fitness48out of 100503 Employees at LA Fitness rate Louis Welch a 48 out of 100, which ranks them 4th out of 24 Hour Fitness' competitors. Last rating was 18 days ago.
Product Quality Score Comparison
24 Hour Fitness Ranks 3rd in Product Quality Score
213 Customers rate 24 Hour Fitness' Product Quality Score a 2.8/5, which ranks it 3rd against its competitors, below Equinox.
NPS Comparison
24 Hour Fitness Ranks 1st in Net Promoter Score
249 Customers rate 24 Hour Fitness' Net Promoter Score a -12, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend 24 Hour Fitness to a friend?”.
Pricing Score Comparison
24 Hour Fitness Ranks 1st in Pricing Score
200 Customers rate 24 Hour Fitness' Pricing Score a 2.9/5, which ranks it 1st against its competitors.
Customer Service Comparison
24 Hour Fitness Ranks 2nd in Customer Service
197 Customers rate 24 Hour Fitness' Customer Service a 2.8/5, which ranks it 2nd against its competitors, below Mountainside Fitness.
Overall Culture Score Comparison
24 Hour Fitness Ranks 4th in Overall Culture Score
162 Employees rate 24 Hour Fitness' Overall Culture a 53/100, which ranks it 4th against its competitors, below Equinox. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
24 Hour Fitness Ranks 3rd in Employee Net Promoter Score
114 Employees rate 24 Hour Fitness' Employee Net Promoter Score a -26, which ranks it 3rd against its competitors, below Gold's Gym. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at 24 Hour Fitness to a friend?”.
Gender Score Comparison
24 Hour Fitness Ranks 3rd in Gender Score
7 Employees rate 24 Hour Fitness' Gender Score a 50/100, which ranks it 3rd against its competitors, below Equinox. The Gender Score tracks how positively women rate their experience at 24 Hour Fitness.
Diversity Score Comparison
24 Hour Fitness Ranks 2nd in Diversity Score
11 Employees rate 24 Hour Fitness' Diversity Score a 57/100, which ranks it 2nd against its competitors, below Gold's Gym. The Diversity Score tracks how positively diverse employees rate their experience at 24 Hour Fitness.
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