24 Hour Fitness is the world's largest privately owned and operated fitness center chain, and third in number of clubs behind Gold's Gym read more
24 Hour Fitness Company Culture
24 Hour Fitness Culture
This score is derived from employee ratings & reviews2.4/5
24 Hour Fitness' Overall Culture is rated D-
Top Rated Culture Dimensions
Professional Development
BEnvironment
C+Office Culture
D+eNPS
D+Diversity
D24 Hour Fitness CEO
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Chris Roussos
53 /100
See More
Diversity at 24 Hour Fitness
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Diverse employees at 24 Hour Fitness have rated Environment, Professional Development, and Manager as the highest categories they have scored
Women at 24 Hour Fitness
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Women at 24 Hour Fitness have rated Environment, Outlook, and Work Culture as the highest categories they have scored
24 Hour Fitness eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 25%Bottom 25% of Similar Size Companies on Comparably
Recommend to a Friend?
-26
24 Hour Fitness employees are -26% more likely to recommend 24 Hour Fitness as a great place to work
| 30% | Promoters |
|---|---|
| 14% | Passives |
| 56% | Detractors |
Working at 24 Hour Fitness
Working at 24 Hour Fitness is rated below average by 163 employees, across various culture dimensions. 24 Hour Fitness employees rate Professional Development highest among all categories, and think that Compensation and Team have the most room for improvement, putting 24 Hour Fitness’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in San Diego. See below in detail how working at 24 Hour Fitness was rated by employees.
Overall Company Culture at 24 Hour Fitness
D-
Overall Company Culture at 24 Hour Fitness is rated D-
Last updated 9 days ago
Bottom
10%
24 Hour Fitness ranks in the Bottom 10% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
24 Hour Fitness Employee Reviews
Out of 149 24 Hour Fitness employee reviews, 49% were positive. The remaining 51% were constructive reviews with the goal of helping 24 Hour Fitness improve their work culture.
| Positive Reviews | 49% |
|---|---|
| Constructive Feedback | 51% |
Positive Reviews From 24 Hour Fitness Employees
- What did you like most about the interview process?That i am asked about my experience and that it is asking to make sure it is fot for both parties
- What makes you most happy at work?Learning new things and helping others learn it too
- What is most positive about the culture and environment at your company?My co-workers and lifting each other up
Constructive Feedback From 24 Hour Fitness Employees
- What's going wrong and how can it be improved?cleanliness equipment missing or broken no sense of urgency to do repairs
- What does the leadership team need to get better at?communicating and actually giving information about everything. They tend to not give help when we ask for it. We get a lot of verbal promises on improvements and nothing happens.
- What would you improve about your company's interview process?Time it takes to interview
24 Hour Fitness Company Information
24 Hour Fitness Company Overview
24 Hour Fitness is the world's largest privately owned and operated fitness center chain, and third in number of clubs behind Gold's Gym
24 Hour Fitness Mission, Vision & Values
24 Hour Fitness Mission & Values
Alliance for a Healthier Generation and 24 Hour Fitness Partner to Help Families Make Healthy Eating and Fitness Routine …and adults to eat healthier and move more in 2015. Nutrition Revolution 5K is an important part of the Alliance for a Healthier Generation's mission to combat childhood obesity. Childhood obesity has almost tripled in children and adolescents in the past 30 years. Today about one out of three…
| Headquarter | Carlsbad, CA 92018 United States of America |
|---|---|
| Website | www.24hourfitness.com/ |
| Founding Date | 1983 |
| Tel | (949) 589-8500 |
| Company Status | Private |
24 Hour Fitness Competitors
24 Hour Fitness competitors include Mountainside Fitness, Gold's Gym, Equinox, and LA Fitness. 24 Hour Fitness ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how 24 Hour Fitness compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
24 Hour Fitness Employees
163 employees at 24 Hour Fitness have reviewed 24 Hour Fitness across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 9 days ago.
Overall, the 163 24 Hour Fitness employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at 24 Hour Fitness are mostly dissatisfied with their total compensation at 24 Hour Fitness, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at 24 Hour Fitness are mostly dissatisfied with their team. 163 Participants grade the quality of their coworkers an F. Less than half believe the meetings at 24 Hour Fitness are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at 24 Hour Fitness believe the environment at 24 Hour Fitness is positive. Most Participants believe the pace of work at 24 Hour Fitness is comfortably fast. About 78% of the employees at 24 Hour Fitness work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.
Overall, the employees at 24 Hour Fitness are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
24 Hour Fitness employees generally work 8.2 hrs a day
Work Hours
A Day in the Life
Employees at 24 Hour Fitness report the work pace is comfortably fast
Work Pace
A Day in the Life
63% of 24 Hour Fitness employees look forward to interacting with their team every day
Coworkers
A Day in the Life
24 Hour Fitness employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
24 Hour Fitness employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
50% of 24 Hour Fitness employees call their work environment positive
Environment
Joining 24 Hour Fitness - Employee Onboarding
The prevailing opinion from Comparably users in San Diego about their company is that it was very prepared on their first day. San Diego employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
24 Hour Fitness KPIs and OKRs
Employees’ understanding of 24 Hour Fitness' KPIs and OKRs is essential for its success. Out of 4 24 Hour Fitness employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
24 Hour Fitness CEO & Leadership
24 Hour Fitness CEO - Chris Roussos
53 /100
Chris’s approval rate is lower compared to CEOs at similar sized companies, putting Chris in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in San Diego. Chris Roussos’s employees rank 24 Hour Fitness in the Top 35% for Professional Development, in the Top 50% for Environment, and in the Bottom 25% for Office Culture. Roussos is generally unpopular with 24 Hour Fitness employees, but ranks especially low with employees identified with Other ethnicities, and by employees with Over 10 Years experience and Hispanic or Latino employees. However, Female employees have a slightly more favorable view of the CEO. When compared to 24 Hour Fitness’s competitors, Chris Roussos ranks below Gold's Gym CEO Brandon Bean.
24 Hour Fitness Leadership
The 24 Hour Fitness Executive Team is rated a “D-” and led by CEO Chris Roussos, Executive Vice President, Legal & Marketing Thomas Lapcevic, and Vice President, Operations Thomas Lanahan
Chris Roussos CEO / President
Chris Roussos serves as the CEO / President of 24 Hour Fitness.
Thomas Lapcevic Executive Vice President, Legal & Marketing
Thomas Lapcevic serves as the Executive Vice President, Legal & Marketing of 24 Hour Fitness. Thomas started at 24 Hour... read more
Thomas Lanahan Vice President, Operations
Thomas Lanahan serves as the Vice President, Operations of 24 Hour Fitness. Thomas started at 24 Hour Fitness in Apr of... read more
Rodger Meads VP Finance and Treasury
Rodger Meads serves as the VP Finance and Treasury of 24 Hour Fitness. Rodger started at 24 Hour Fitness in Apr of 2013.... read more
Michael Carney VP of Marketing
Michael Carney serves as the VP of Marketing of 24 Hour Fitness. Michael started at 24 Hour Fitness in Aug of 2014.... read more
James Wiley Sr. Director, HRIS, Compensation and HR Shared Services
James Wiley serves as the Sr. Director, HRIS, Compensation and HR Shared Services of 24 Hour Fitness. James started at... read more
Jason Mathes Sr. Director of Fitness
Jason Mathes serves as the Sr. Director of Fitness of 24 Hour Fitness. Jason started at 24 Hour Fitness in Oct of 2016.... read more
Jeremy Franke Regional Vice President
Jeremy Franke serves as the Regional Vice President of 24 Hour Fitness. Jeremy started at 24 Hour Fitness in Jan of... read more
Kathy Deibert Vice President and Corporate Counsel
Kathy Deibert serves as the Vice President and Corporate Counsel of 24 Hour Fitness.
24 Hour Fitness Salaries
How much does 24 Hour Fitness pay?
How much do people at 24 Hour Fitness get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at 24 Hour Fitness is $120,763, or $58 per hour, while the estimated median salary is $118,464, or $56 per hour.
At 24 Hour Fitness, the highest paid job is a Director of Product at $268,185 annually and the lowest is an Admin Assistant at $49,759 annually. Average 24 Hour Fitness salaries by department include: Finance at $71,413, Product at $187,162, Communications at $236,361, and Admin at $61,994. Half of 24 Hour Fitness salaries are above $118,464.
58 employees at 24 Hour Fitness rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 170 ratings) while 52 employees at 24 Hour Fitness rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 55 ratings).
Salaries contributed from 24 Hour Fitness employees include job titles like Project Manager- Tech, Designer, and Sales Manager. Comparably data has a total of 3 salary records from 24 Hour Fitness employees.
Last updated 10 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $72k | $72k | 1st Percentile |
17th Percentile $94k | $94k | 17th Percentile |
33rd Percentile $112k | $112k | 33rd Percentile |
50th Percentile $165k | $165k | 50th Percentile |
67th Percentile $236k | $236k | 67th Percentile |
83rd Percentile $277k | $277k | 83rd Percentile |
100th Percentile $296k | $296k | 100th Percentile |
$120,763*
Average Compensation
$118,464*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
24 Hour Fitness Salaries by City
24 Hour Fitness Salaries by Department
Diversity & Inclusion at 24 Hour Fitness
Diverse employees at 24 Hour Fitness score the company 57/100 across various culture categories, placing 24 Hour Fitness in the Bottom 20% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at 24 Hour Fitness across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
24 Hour Fitness Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
24 Hour Fitness PTO
24 Hour Fitness' PTO and Vacation policy typically gives 0-10 days off a year. 24 Hour Fitness' benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
24 Hour Fitness Careers
24 Hour Fitness Jobs
No Recent Jobs found for 24 Hour Fitness on Comparably
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H1B Visa
In 2019, 24 Hour Fitness applied for 2 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
2
Total Applied
H1B Applications Outcome
- 100% Granted (2 out of 2)
- 0% Denied ( out of 2)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 2)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 2)
This data was calculated using publicly sourced data from OFLC Performance Data
Let 24 Hour Fitness Know You Want To Work There
Overview of Candidates Interested in 24 Hour Fitness on Comparably
Candidates By Department
Sales | 47% | |
|---|---|---|
Operations | 23% | |
All Industries | 13% | |
Customer Support | 10% | |
Marketing | 3% | |
Other | 3% |
Candidates By Location
Los Angeles | 7% | |
|---|---|---|
Portland | 7% | |
Leesville | 3% | |
Denver | 3% | |
Oceanside | 3% | |
Other | 77% |
Frequently Asked Questions regarding 24 Hour Fitness
Who is the CEO of 24 Hour Fitness?
24 Hour Fitness CEO is Chris Roussos, their score by employees is 53
What is 24 Hour Fitness eNPS?
The eNPS for 24 Hour Fitness is -26
What is the salary for Sales Rep in 24 Hour Fitness?
Sales Rep average salary in the US is 178k
What are the salaries in the Engineering in 24 Hour Fitness?
The average salaries for Engineering in 24 Hour Fitness is 126k
Who are 24 Hour Fitness competitors?
24 Hour Fitness main competitors are Mountainside Fitness, Gold's Gym, Equinox, LA Fitness
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