24 Hour Fitness Employee Reviews
Out of 147 24 Hour Fitness employee reviews, 49% were positive. The remaining 51% were constructive reviews with the goal of helping 24 Hour Fitness improve their work culture. The Sales team, with 24% positive reviews, reports the best experience at 24 Hour Fitness compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
The support I get and how everyone is ready to help
Posted 6 days ago
I have a supportive leader ship management team.
They listen to what we say
Gm is cool the rest of the company is like high school if you're not in with the in crowd then you're not shit.
Listen to your ideas and help make them happen
What does the leadership team need to get better at?
communicating and actually giving information about everything. They tend to not give help when we ask for it. We get a lot of verbal promises on improvements and nothing happens.
Managing their employees and making sure all employees do their job and duties
Leading by example and being real rather than robots
Make sure managers at clubs really communicate with instructors, make them feel like they are part of the team.
Treating people like humans and not machines
What is the best part about your compensation package?
Health benefits, free gym membership
Posted 6 days ago
Health and dental insurance are awesome
Great pay and great pto policy
Benifits like PTO, work from home
time off and medical benefits
Why do you feel undervalued and what would make you feel better about your compensation?
Work ethic, communication with guest and teamwork
If they treated the hardest working employee like they are worth anything.
Pay me adequately for my work,
Pay us more for what we do
Easier access to health insurance is needed
What are some of the best things about your team?
Have each other's back always
Posted 6 days ago
Creative with ideas, sensitive about when things get difficult, and encouraging when thing are going well. Also willing to share training knowledge/experience, which is invaluable.
We all have a bone to pick with the company
Review from Sales Dept
We exchange ideas and suggestions to each other and come up for solutions
Work together to be successful
What do your coworkers need to improve and how could you work together better?
Yes better improvement and team work delegating assignments to each employee to help everybody out as a team and communication
A lot of coworkers are amazing others have one foot out the door when they walk in.
It's not the co workers
The employees are great and the company is really lucky that they stick around
Review from Sales Dept
Majority of employees here are great, except they tend to get hired and leave often. Very high turnover rate. The club managers are often terrible here.
Review from Sales Dept
What is most positive about the culture and environment at your company?
Supportive trainers and managers who are able and willing to help immediately if needed.
It is centered around profit
Review from Sales Dept
I am happy and excited to be a 24 hour fitness because of the guest. The communication with the people that come to work out at the gym. I look forward to seeing the daily people that come work out.
Co workers and bosses .Also work environment
Some.clubs have great workers, but ither clubs have team members that do not even smile.
What needs to change to make the company culture better?
Buy the needed parts to keep equipment working
The 24 hour corporation treats their trainers like hamsters on a wheel and expects them to sell thousands worth of training and get a 10% return while doing 100% of the work. This place embodies why corporations are seen as evil.
Value your employees and treat them with respect and appropriate compensation.
It is way too impersonal and I see favoritism occasionally which is unacceptable and certain people get in trouble for issues and yet other employees do the exact same and don't get in trouble at all.
Review from Sales Dept
They keep their employees just under 40 hours so they don't have to provide benefits but they also don't have time for a second job
Review from Sales Dept
What did you like most about the interview process?
That i am asked about my experience and that it is asking to make sure it is fot for both parties
Posted 6 days ago
Professional, quick, answered all my questions honestly.
It was comfortable and not intimidating.
My interviewer was the best
It was a fun experience
What would you improve about your company's interview process?
Time it takes to interview
Review from Sales Dept
Hire the best staff, not what meets basic standards.
Have more structure and professionalism.
Review from Sales Dept
What makes you most happy at work?
Learning new things and helping others learn it too
Posted 6 days ago
Having back-to-back clients. It makes me feel like I am valued by many and I can help them achieve their goals.
Interacting in building relationships with the guest and actually caring and wanting to be there
Customers and co workers that I see each day
Team member engagement. Teaching others
What's going wrong and how can it be improved?
cleanliness equipment missing or broken no sense of urgency to do repairs
Very unsanitary gym and unsafe machines with little to no inspection.
More communication and better pay
Already stated....Live up to the company 24Hr was a few decades ago.
The club managers need to be changed drastically and they need to stop getting rid of the employees who are actually good workers and have a valuable day to day interaction with many regulars there.
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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