24 Hour Fitness Employee Reviews | Comparably
24 Hour Fitness is the world's largest privately owned and operated fitness center chain, and third in number of clubs behind Gold's Gym read more
EMPLOYEE
PARTICIPANTS
163
TOTAL
RATINGS
1181

24 Hour Fitness Employee Reviews

Out of 149 24 Hour Fitness employee reviews, 49% were positive. The remaining 51% were constructive reviews with the goal of helping 24 Hour Fitness improve their work culture. The Sales team, with 24% positive reviews, reports the best experience at 24 Hour Fitness compared to all other departments at the company.

What does the leadership team need to get better at?

Leadership Reviews

communicating and actually giving information about everything. They tend to not give help when we ask for it. We get a lot of verbal promises on improvements and nothing happens.

Managing their employees and making sure all employees do their job and duties

Leading by example and being real rather than robots

Make sure managers at clubs really communicate with instructors, make them feel like they are part of the team.

Treating people like humans and not machines

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Work ethic, communication with guest and teamwork

If they treated the hardest working employee like they are worth anything.

Pay me adequately for my work,

Pay us more for what we do

Easier access to health insurance is needed

What do your coworkers need to improve and how could you work together better?

Team Reviews

Yes better improvement and team work delegating assignments to each employee to help everybody out as a team and communication

A lot of coworkers are amazing others have one foot out the door when they walk in.

It's not the co workers

The employees are great and the company is really lucky that they stick around

Review from Sales Dept

Majority of employees here are great, except they tend to get hired and leave often. Very high turnover rate. The club managers are often terrible here.

Review from Sales Dept

What needs to change to make the company culture better?

Environment Reviews

Buy the needed parts to keep equipment working

The 24 hour corporation treats their trainers like hamsters on a wheel and expects them to sell thousands worth of training and get a 10% return while doing 100% of the work. This place embodies why corporations are seen as evil.

Value your employees and treat them with respect and appropriate compensation.

It is way too impersonal and I see favoritism occasionally which is unacceptable and certain people get in trouble for issues and yet other employees do the exact same and don't get in trouble at all.

Review from Sales Dept

They keep their employees just under 40 hours so they don't have to provide benefits but they also don't have time for a second job

Review from Sales Dept

What would you improve about your company's interview process?

Interviews Reviews

Time it takes to interview

Review from Sales Dept

Hire the best staff, not what meets basic standards.

Have more structure and professionalism.

Review from Sales Dept

What's going wrong and how can it be improved?

Outlook Reviews

cleanliness equipment missing or broken no sense of urgency to do repairs

Very unsanitary gym and unsafe machines with little to no inspection.

More communication and better pay

Already stated....Live up to the company 24Hr was a few decades ago.

The club managers need to be changed drastically and they need to stop getting rid of the employees who are actually good workers and have a valuable day to day interaction with many regulars there.

Review from Sales Dept

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of 24 Hour Fitness yet.
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Review Sentiment at 24 Hour Fitness

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49%
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51%
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