South Bay Community Services Employee Reviews
Out of 16 South Bay Community Services employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping South Bay Community Services improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
I highly respect my direct supervisor, for her caring and empathy, both for staff and for our clients.
What does the leadership team need to get better at?
Culture needs improvement. Clinicians are very biased in terms of race, class, disability. There are a lot of power-hungry clinicians in their first job, and leadership team doesn't call this out. There's a culture of rubberstamping DCF and hospitals' views even when these are extremely unsound.
What is the best part about your compensation package?
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Why do you feel undervalued and what would make you feel better about your compensation?
The agency gives a maximum of six paid holidays per year (reached after three years of continuous employment). PTO was recently reduced for staff members who have worked the longest. Fee-for-service staff are not paid for mandatory team meetings or training sessions.
Pay is nothing compared to hospitals. We are billing insurance just as they are, so I'm unsure where the bulk of the funds are going.
What are some of the best things about your team?
I highly respect members of the team who express compassion for clients and demonstrate commitment to their treatment. I do not respect any who express / demonstrate the opposite.
What do your coworkers need to improve and how could you work together better?
More skilled people, decrease turnover, actually be innovative in terms of becoming skilled at trauma-informed work, anti-bias work, etc., like other agencies in the area do.
What is most positive about the culture and environment at your company?
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What needs to change to make the company culture better?
The agency needs to improve treatment and compensation of quality, dedicated staff.
More diversity, better quality work, actual supervision, actual accountability. People can pretty much be doing anything in their 1:1 sessions and making recommendations to collaterals that are biased and harmful, and no one would be the wiser.
What did you like most about the interview process?
It was relatively quick and informal in tone.
I can't really think of anything specific
What would you improve about your company's interview process?
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What makes you most happy at work?
I highly enjoy serving the clients, and feeling that I am making some positive difference in their lives.
Helping people and working with my coworkers
What's going wrong and how can it be improved?
Hire real experts in the field, pay them appropriately, and require staff to learn from them. Make this somewhere people want to have a career, rather than a place any new graduate can get hired.
What do you like best about your company?
It's easy to be a big fish in a small pond here at least
What would you most like to see improved at your company?
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