I love the whole point of the work, and the general response from clients. I do not enjoy feeling devalued and unsupported in certain key areas.
What did you like most about the interview process?
It was relatively quick and informal in tone.
What needs to change to make the company culture better?
The agency needs to improve treatment and compensation of quality, dedicated staff.
What do you like best about the leadership team?
I highly respect my direct supervisor, for her caring and empathy, both for staff and for our clients.
What makes you most happy at work?
I highly enjoy serving the clients, and feeling that I am making some positive difference in their lives.
What are some of the best things about your team?
I highly respect members of the team who express compassion for clients and demonstrate commitment to their treatment. I do not respect any who express / demonstrate the opposite.
Why do you feel undervalued and what would make you feel better about your compensation?
The agency gives a maximum of six paid holidays per year (reached after three years of continuous employment). PTO was recently reduced for staff members who have worked the longest. Fee-for-service staff are not paid for mandatory team meetings or training sessions.
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