ERC – The job was decent, however with new management and harser tactics i had to leage | Comparably

ERC – The job was decent, however with new management and harser tactics i had to leage

ERC Claimed Company
ERC is one of the top international BPO (Business Process Outsourcing) and full service provider for every aspect of the customer lifecycle. We’re dedicated to help you engage a strong relationship with your customers by delivering the best experience, care and support through our experienced call centers. read more
EMPLOYEE
PARTICIPANTS
26
TOTAL
RATINGS
287
HR or Marketing? Claim Your Free Employer Account

The job was decent, however with new management and harser tactics i had to leage

What are some of the best things about your team?

They actually care, they help more than management

What does the leadership team need to get better at?

Commucation is key, i wish thet understood that.

Why do you feel undervalued and what would make you feel better about your compensation?

With inflation i can barely survive

What's going wrong and how can it be improved?

At this point, nothing. They keep losing people.

What would you improve about your company's interview process?

Not really anything, it was so long ago

What is most positive about the culture and environment at your company?

They yell about metrics all day and demand making calls even though we lack inventory

Other Employee Reviews for ERC

What do you like best about the leadership team?
What do you like best about the leadership team?
×
Rate your company